Tines
TinesExternal reviews
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Automation with Tines is a game changer for our company Attestra
What do you like best about the product?
The ease of use of Tines, the documentation, the extensive functions librairy and the existing examples already on the website and available in the application are really helpful to leverage Tines quickly and efficently. The customer support is quick, efficient and useful if you hit a wall.
What do you dislike about the product?
The pricing model is a little bit hard to understand and hard to justify for a small business like us. We need to focus on implementing high value, frequent uses cases to prove the ROI is meaningful. On the plus side, the integration of a way to calculate the time saved per story or action is really helpful.
What problems is the product solving and how is that benefiting you?
Tines play multiple roles in our company. Integration of old applications to our new stack, automation of boring and error-prone tasks, security alert, statistics and incident response. In the remote context that we implemented, Tines is helping us meet our regulation, processes and audits requirements with a high quality of information, standardisation of information and responses and access to the right information at the right time. We think Tines is allowing us, for the same amount of time per employee, to have a better productivity with a better standardisation of processes.
Fun and Powerful Automation Tool that Keeps Suprising Me
What do you like best about the product?
Tines has so many great features, and if I were to dive into each one, this review would be pages long. Instead I'll just highlight what I appreciate about Tines the most: The ease of use, implementation, and integration. Tines has made it as easy as possible to create powerful automations that easily connect to other applications via API with little to no coding experience, which is truly remarkable. Also, the customer support has been nothing short of amazing. They have helped us along the way since the beginning, and have been extremely responsive, helpful, and kind.
What do you dislike about the product?
The only thing about Tines that can sometimes be an issue is how young the platform is. Sometimes it can be obvious that Tines is a fast-growing and young automation software because some expected features can be missing, big updates might pushed out with big changes, and features/functionalities can be a little buggy. This is a very small critique and will be fixed if Tines keeps moving in the direction it's going.
What problems is the product solving and how is that benefiting you?
We mainly use Tines to automate tracking and reporting of security information. Our biggest use cases right now are tracking our apps in the marketplaces, serving as a threat intelligence feed for our SecOps team, and keeping records of our pentesting metrics. We've used Tines for many more use-cases, however they are a bit smaller or have been archived.
Streamlined Automation
What do you like best about the product?
Tines simplifies the process of starting with automation. Its no-code, drag-and-drop interface enables my team to quickly create and refine workflows. Tines also offers extensive training resources and excellent onboarding documentation, helping new users become ready to deploy stories efficiently.
What do you dislike about the product?
While very intuitive, debugging or monitoring of larger stories can sometimes be a bit cumbersome in the interface.
What problems is the product solving and how is that benefiting you?
Tines is currently helping my organization collect metrics from various tools to build KPI dashboards.
Great Product for Creating Custom solutions to address security gaps
What do you like best about the product?
Customer Support, example stories and good templates to start with. Tines has been instrumental in solving security problems and creating solutions with existing tools using their API. Customer support wend needed is top tier!
What do you dislike about the product?
AI features could use more polishing. Similar prompts then to return inconsistent results. More options to run Stories on a schedule.
What problems is the product solving and how is that benefiting you?
Tines has addressed vulnerability management, Idententiy Management, two-factor authentication, Zendesk sanitization and more.
Automation simplifies workflows with no code and excellent support
What is our primary use case?
What is most valuable?
The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools. API integration simplifies the process. It is very compatible to integrate with other tools. We are utilizing Tines for various automation like incident creation, IOC enrichment, IOC blocking, and containment of various other automations. It helps in streamlining our security operations effectively and efficiently without requiring coding knowledge. Tines almost saves about one hour of effort because it automates numerous tasks that would otherwise be performed manually.
What needs improvement?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.
For how long have I used the solution?
I have been using Tines for more than one and a half years.
What do I think about the stability of the solution?
The accuracy is very good, with very little downtime, and the tool is stable up to ninety-nine point nine percent.
What do I think about the scalability of the solution?
The solutions are very scalable and adaptable.
How are customer service and support?
The support and engineering team is quick to resolve bugs and respond promptly, showing great scalability.
How was the initial setup?
I rate Tines a nine out of ten due to the exceptional support. As a managed service, we were not directly involved, but when Tines was deployed, the support was outstanding. The team first understood the environment and quickly overcame technical limitations, deploying the solution efficiently.
What about the implementation team?
I was not part of the implementation because a different expert team from Tines was engaged. However, the Tines team was integral to the process, while we were on the support side.
What other advice do I have?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.
Effortless security automation with Tines
What do you like best about the product?
The most i like about tines is it ease of use, no code/low code approach,verstalie integrations,variety of actions flexibility, excellent customer support.
What do you dislike about the product?
Things which can be improved are Native data storage and more prebuilt templates.
What problems is the product solving and how is that benefiting you?
i have used tines to automate the vulnerability management program
Tines - Supercharge your Automations
What do you like best about the product?
We love how easy it is to perform API integration with Tines. The initial setup for an integration included with Tines is a breeze and the templates accelerate the process of development such that an automation that took a days now takes minutes.
Tines design also means that data manipulation, execution flow, and documentation can be built or modified with very little overtime. It saves us from getting bogged down with the maintenance of one-off scripts and management of what would otherwise be a labyrinth of cloud based interdependencies.
The provided data functions are simple and to the point, but can be used in conjuction with one another to perform very complicated operations. The records feature makes it very easy to maintain and track the state of execution when many different integrations are being used, eliminating the need for a supporting database.
We use our automations daily, and the customer support is outstanding.
Highly recommend!
Tines design also means that data manipulation, execution flow, and documentation can be built or modified with very little overtime. It saves us from getting bogged down with the maintenance of one-off scripts and management of what would otherwise be a labyrinth of cloud based interdependencies.
The provided data functions are simple and to the point, but can be used in conjuction with one another to perform very complicated operations. The records feature makes it very easy to maintain and track the state of execution when many different integrations are being used, eliminating the need for a supporting database.
We use our automations daily, and the customer support is outstanding.
Highly recommend!
What do you dislike about the product?
Documentation for the advanced functions of Tines is often lacking, and if one of our users is unfamiliar with them it can be difficult to realize their full potential
What problems is the product solving and how is that benefiting you?
Automated alert resolution
Alert/incident lifecycle monitoring
Collection of log data needed to inform our incident investigations
Ingestion, synthesis, and prioritization of security advisories
Alert/incident lifecycle monitoring
Collection of log data needed to inform our incident investigations
Ingestion, synthesis, and prioritization of security advisories
Innovative Service, Outstanding Team
What do you like best about the product?
By far the best thing about Tines is the team. Our Acoount Managers are extremely knowledgable, timely, and supportive. While the system offers almost too much functionality, support has been amazing and we have never not been able to find a solution. Most times, I am introduced to an easier or better way then what I was previously thinking
Secondly, I truly enjoy the company's attitude around progress. They are constantly making the prodcuct better, whether its adding new templates or usability features.
Secondly, I truly enjoy the company's attitude around progress. They are constantly making the prodcuct better, whether its adding new templates or usability features.
What do you dislike about the product?
There is a bit of a learning curve using the platform. While its super powerful, and there is a ton you can do, it can be difficult to tap into all of that without diving deep into the system. You are truly the bottleneck to your experience, and can be frustrating at times when trying to create something.
What problems is the product solving and how is that benefiting you?
We use Tines for a wide range of automation including, offboarding tasks, security alerting, and reporting
Tines enables fast and efficient impact
What do you like best about the product?
I love the usability of the tool and the fact that you can develop and host things efficiently and quickly.
Tines, and especially Tines AI, works out of the box and helps we solve issues fast.
Our Tines support team and account manager are also great at answering questions in our shared Slack channel and helping with problems.
Also, the swag is exquisite.
Tines, and especially Tines AI, works out of the box and helps we solve issues fast.
Our Tines support team and account manager are also great at answering questions in our shared Slack channel and helping with problems.
Also, the swag is exquisite.
What do you dislike about the product?
File upload and download has limits which prevent me from using the tool for some usecases.
Collaboration is challenging due to change control being only limited to one change at a time.
I can't see my AI credit usage as a non-admin.
Collaboration is challenging due to change control being only limited to one change at a time.
I can't see my AI credit usage as a non-admin.
What problems is the product solving and how is that benefiting you?
- categorising our security inbox emails
- detecting spam
- integrating with Jira and Slack to spin up incident tickets, channels etc
- detecting spam
- integrating with Jira and Slack to spin up incident tickets, channels etc
Amazing no-code, low-code product
What do you like best about the product?
Its ease of use. Tines is designed to be used by anyone, regardless of their technical skill. The platform is intuitive and easy to navigate, and it comes with a drag-and-drop interface that makes it easy to create automated workflows.
The platform is highly scalable and can handle even the most demanding workloads.
Tines integrates with a wide range of other security tools, making it easy to connect Tines to your existing security infrastructure.
Tines has a strong community of story builders that has helped integration with products smoother.
Tines offers a variety of pricing plans to fit the needs of any organization.
Overall, I think Tines is a great platform for security teams to automate workflows. This freed up our teams' time to focus on more strategic work. It is easy to use, flexible, scalable, and has a strong community. I highly recommend Tines.
The platform is highly scalable and can handle even the most demanding workloads.
Tines integrates with a wide range of other security tools, making it easy to connect Tines to your existing security infrastructure.
Tines has a strong community of story builders that has helped integration with products smoother.
Tines offers a variety of pricing plans to fit the needs of any organization.
Overall, I think Tines is a great platform for security teams to automate workflows. This freed up our teams' time to focus on more strategic work. It is easy to use, flexible, scalable, and has a strong community. I highly recommend Tines.
What do you dislike about the product?
There are glitches sometimes while loading/running the story. Once refreshed, it works fine.
What problems is the product solving and how is that benefiting you?
Automation of Repetitive Tasks like triaging alerts, gathering data from different sources, and updating systems. Tines automates these tasks, freeing up valuable time and resources.
Streamlining Workflows to connect different tools and services thus creating seamless workflows that reduce manual handoffs and improve efficiency.
Reducing Human Error by automating tasks, Tines minimizes the risk of mistakes, leading to more reliable and consistent outcomes.
Streamlining Workflows to connect different tools and services thus creating seamless workflows that reduce manual handoffs and improve efficiency.
Reducing Human Error by automating tasks, Tines minimizes the risk of mistakes, leading to more reliable and consistent outcomes.
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