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Tines

Tines

Reviews from AWS customer

1 AWS reviews
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  • 1
  • 3 star
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External reviews

397 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Razi. A.

Automates Tasks Seamlessly, Needs AI Enhancements

  • April 13, 2026
  • Review provided by G2

What do you like best about the product?
I use Tines to automate repetitive tasks, like everyday emails and reminders, which saves me a lot of time and boosts my productivity. I appreciate the pre-built templates that Tines provides for various applications, especially for Google Sheets, where it offers pre-built actions for different tasks like writing, bulk writing, and clearing rows. The initial setup was very easy, which is a huge plus.
What do you dislike about the product?
Tines' built-in AI workflow creation feature is nice, but most of the times it doesn't work as expected for me. It directly makes changes to workflows. It would be nice if it shows what changes it will do and we can have reiterative talks to perfect the output.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks and reminder emails, saving time and boosting productivity.


    Devi Shri Raksha S.

Streamlined Automation with Seamless Integrations

  • April 13, 2026
  • Review provided by G2

What do you like best about the product?
I like Tines for its co-pilot and developer tools, which help me do work without much repetitive actions using the no-code features and workflows. I appreciate its flexibility with seamless enterprise app integrations, which is why my team switched from Zapier. Also, the initial setup was very easy.
What do you dislike about the product?
AI features don't give proper answers and need improvement.
What problems is the product solving and how is that benefiting you?
I use Tines for automation, integrating with Wiz to identify vulnerabilities, and appreciate its no-code features that reduce repetitive actions.


    Manoj M.

Efficient Automation with Real-Time AI Interaction

  • April 13, 2026
  • Review provided by G2

What do you like best about the product?
I like that Tines helps me automate repetitive tasks, generate reports, and save time. Workbench, an AI copilot, and AI Agents are great because they allow me to interact with proprietary data in real-time and automate complex decision-making steps using natural language. I find that the cloud-native platform setup is straightforward and efficient, with primary setup involving configuring permissions and connecting tools via APIs instead of traditional software installation.
What do you dislike about the product?
Provide AI credit usage dashboards that are accessible to non-admin users so teams can manage their automated workloads more effectively
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks and complex decision-making steps, which saves time and helps generate reports.


    Dilton D.

Flexible Automation with Some Learning Hurdles

  • April 13, 2026
  • Review provided by G2

What do you like best about the product?
I love how Tines can automate security and operational workflows, making it a massive time-saver. The flexibility stands out, allowing us to create workflows that fit our team's needs instead of forcing us into rigid templates. I appreciate the intuitive interface, especially the story-based workflow builder that makes visualizing steps easy. Integrating with multiple APIs is a huge advantage, letting us connect to various tools. The concept of 'stories' adds immense value by turning complex automation into visual flows, aiding in faster automation building and simpler debugging. This feature also enhances collaboration as team members can understand and contribute to workflows easily. The platform's reliability and transparency are fantastic. Seeing each workflow step and data movement makes troubleshooting less frustrating. I also value the ease of reusing and extending workflows, which compounds the platform's value. The combination of flexibility, clarity, and reliability really makes Tines stand out for me.
What do you dislike about the product?
While Tines has been really valuable overall, there are a few areas where I think it could be improved. One challenge is the initial learning curve. Even though the interface is visual, building effective workflows still requires a solid understanding of APIs, data structures, and how different systems interact. For someone new to automation, it can take a bit of time to become fully comfortable and productive. Another area is debugging at scale. While individual stories are easy to follow, when workflows become large and highly interconnected, it can get a bit harder to trace issues across multiple stories. Some additional tooling or better visualization for cross-story dependencies would make troubleshooting even smoother. Error handling and observability could also be enhanced. Although you can see where a step fails, setting up robust retry logic, conditional fallbacks, or centralized monitoring sometimes requires extra effort. More built-in patterns or templates for these scenarios would be helpful. In terms of integrations, while the API-first approach is powerful, it can also mean more manual setup compared to tools that offer a large library of plug-and-play connectors. For common services, having more prebuilt integrations could save time, especially for less technical users. Lastly, documentation and onboarding resources are good, but they could be more structured for different skill levels—like clearer guided paths for beginners vs. advanced users. That would make adoption faster across teams with mixed experience.
What problems is the product solving and how is that benefiting you?
I use Tines to automate security workflows, saving time by reducing manual labor. It enriches alerts, ensures process consistency, and scales operations without extra hires. Tines provides visibility, aiding swift problem-solving, with a flexible interface that integrates seamlessly into our existing toolset.


    Muskan G.

Streamlined Recruitment with Minor Learning Curve

  • April 11, 2026
  • Review provided by G2

What do you like best about the product?
I use Tines to streamline my daily recruitment and operational workflows. It helps reduce the need for timely follow-ups and makes sure the hiring process moves faster. The automation features are fantastic for keeping everything organized and reducing turnaround time, enhancing efficiency and making the workflow more seamless. I like its user-friendly interface that automates complex processes without feeling complicated. The integration with multiple tools is a huge plus, making recruitment operations easier and more efficient. The clean interface allows team members without a technical background to make small changes and track activities without needing constant engineering support.
What do you dislike about the product?
One thing that could be improved is the learning curve when setting up more advanced workflow. While the basic interface is quite user-friendly, some complex automations can take a bit of time to fully understand, especially for team members who are new to the platform. Apart from that, it would be great to have even more ready-to-use templates or use case examples for recruitment and operations workflow.
What problems is the product solving and how is that benefiting you?
Tines automates repetitive recruitment processes, reducing manual effort and turnaround time. It helps streamline candidate updates and follow-ups, making the hiring process faster and more efficient. The tool also integrates with other software, improving overall workflow management and minimizing task delays.


    Kajal S.

Streamlines Workflow, Reduces Manual Effort

  • April 11, 2026
  • Review provided by G2

What do you like best about the product?
I use Tines for day-to-day operations like creating tickets and handling alerts. It helps me reduce my work time and increase productivity by cutting down on manual, repetitive work. Tines solves issues like handling large work volumes and avoiding missed or delayed responses. I appreciate its user-friendliness, allowing me to create workflows without complex coding. It's flexible enough to integrate easily with different tools used by my company, streamlining workflows across different systems. Additionally, it helps meet SLAs by accepting cases and sending initial emails along with troubleshooting steps. The initial setup of Tines was easy for me.
What do you dislike about the product?
Sometimes when there is heavy workflow, it gets hard to manage and organize. It would be better if there is more visibility and simple ways to track and maintain complex workflow.
What problems is the product solving and how is that benefiting you?
I use Tines to reduce manual and repetitive work, handle large work volumes, and avoid missed responses. It streamlines ticket creation, alert handling, and helps meet SLAs, boosting my productivity.


    Smita T.

Effortless Reporting and Smooth Integration

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I find Tines really helpful for automation. It eases the process of preparing documents and supports reporting, making it less manual. The integration with UC4 and Auto Assist was smooth, which enhances the reporting capabilities that were otherwise cumbersome. These aspects of Tines contribute significantly to my workflow.
What do you dislike about the product?
Nothing as of now
What problems is the product solving and how is that benefiting you?
I use Tines for automation and document preparation, which reduces the need for manual reporting.


    37_Roshan p.

Effortless Automation and Integration

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Tines to automate repetitive security workflows, which saves tons of manual effort. It's super flexible and easy to build with, making handling alerts and integrations way less stressful. I like how easy it is to build and customize workflows without needing heavy coding—it’s really intuitive. The flexibility to connect different tools in one place is a huge win. The drag-and-drop workflow builder makes it really quick to set things up or tweak processes, which speeds everything up. Being able to connect all my tools in one place means I can automate end-to-end tasks seamlessly. I use it alongside tools like SIEMs, Slack, and ticketing systems—it ties everything together really well. The initial setup was pretty straightforward, and we could get up and running quickly. Tines scaled really well for our company size. I've had a really solid experience and would definitely recommend it to others looking to streamline and automate their workflows.
What do you dislike about the product?
Sometimes debugging workflows can be a bit tricky, especially when something breaks in a complex automation. Also, I wish there were more out-of-the-box templates to get started faster. For debugging, it would help to have clearer error messages and a more visual way to trace where a workflow fails step-by-step, especially in complex automations. For templates, having a larger library of real-world, ready-to-use workflows (like common security or IT use cases) would make onboarding and scaling much faster.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive security workflows, saving tons of manual effort. It makes handling alerts and integrations less stressful, reduces errors, and saves time on complex processes.


    Chetan K.

Effortless Automation with User-Friendly UI

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I use Tines to automate repetitive and manual tasks quickly because it's a no-code platform that allows us to create stories. The workflow options and the simplicity of Tines' user interface make it very user-friendly. I love that Tines provides the ability to create projects and assign access to different teams separately. Its alert enrichment from various integrated platforms helps in resolving incidents more efficiently. The tool's ability to integrate easily with other platforms is a big plus, making it easy to implement. The reusable actions and templates in Tines save time and maintain process consistency across environments. Its flexibility and customization for existing stories make it even more user-friendly. The straightforward setup process was also a breeze for us.
What do you dislike about the product?
Sometimes when we create a workflow, we need to test a particular step instead of the whole workflow. If this could be improved, it would solve the runtime issue and make it easier to check the process. We have to wait for each step to complete before we can test one, which can be improved.
What problems is the product solving and how is that benefiting you?
I use Tines to automate repetitive tasks and manage alerts. It helps create automation workflows with no coding, integrating easily with other platforms. The simple interface, reusable actions, and customization improve efficiency and enrich alerts, reducing incident resolution times.


    Mayur M.

Flexible Automation with a Learning Curve

  • April 10, 2026
  • Review provided by G2

What do you like best about the product?
I mainly use Tines to automate security workflows and cut down on manual work. It helps connect tools like our SIEM, alerts, and ticketing system so things like incident response and phishing investigations happen faster and more consistently. The flexibility is great—you can build custom workflows for pretty much anything. What I like most is how flexible it is—you can build workflows exactly how you need instead of being stuck with rigid templates. The visual builder is also a big plus, it makes complex automations easier to understand. Overall, it just saves a lot of time by taking care of repetitive tasks in the background.
What do you dislike about the product?
The learning curve can be a bit steep, and debugging workflows isn’t always straightforward.
What problems is the product solving and how is that benefiting you?
I use Tines to automate security workflows, cutting down manual work and reducing errors. It solves repetitive tasks and speeds up processes like incident response by connecting our tools more efficiently.