My main use case for Contentful is optimizing images and videos. While people use Contentful to build websites, Contentful does not provide an inbuilt image and video optimizer. ImageKit fills this gap, allowing people who use Contentful to optimize their images and providing a digital asset management solution inside the Contentful UI itself. That is the kind of integration I am working with in Contentful.

I have a website and want to optimize my images and videos using Contentful to build that website, which is very easy. I can use my own frontend and then use the API to build that website, while also integrating ImageKit, which is my current organization. It is a mixture of these two approaches.

The best features Contentful offers are its APIs and how easy it is to integrate them. Feature-wise, the majority of CMSs are the same; I have used Strapi, and feature-wise, those are similar. The ease of use and the way Contentful provides the APIs and how easy it is to fetch the data directly and use it in your frontend is the best part. I have not explored many features, having mostly built a basic web page, so there could be features that I am not aware of, but the ones I have used were quite intuitive and easier to use.

Contentful's impact on my organization is that we do not use it very much. Contentful has not helped my organization or our customers achieve any measurable benefits, such as saving time or improving workflows, as we have not measured that. It does help customers who are using Contentful, but I have not quantified it.

Contentful works well for me; I might need to explore it a bit more to identify improvements. As I mentioned, I have been using it for a specific task, which it accomplishes quite well. I built a web page and integrated ImageKit successfully, so it works well in that way. Perhaps in the future, I can provide more feedback for this question.

I have been using Contentful for around a year, mostly integrating it with my current company, ImageKit, which is an image CDN and image and video CDN, and that integrates well with Contentful. That is how I started working on Contentful.

Contentful is stable in my experience; it is quite stable. The UI works well, as I did not encounter any issues with it and the APIs seem to work without problems.

I have not scaled Contentful to that level, so I would not be able to comment, but I would assume it is scalable.

I have not had any experience with customer support, as I managed to figure out the majority of things using the documentation and other resources. Therefore, I did not need to reach out for support.

I have used multiple solutions before Contentful because I work with many customers using different systems. I have used WordPress, Magento, Shopify, Strapi, and then Contentful. Strapi and Contentful stand out to me because they are next-generation CMSs, where the APIs and functionality are much easier to understand. It is JavaScript-based, making it a very easy way to start building websites. While I have not switched away from others, I see a definite improvement compared to WordPress and other traditional CMS systems.

My experience with pricing, setup cost, and licensing is that I did not use the price plan; I was using the free plan, which did what I wanted it to do. Therefore, I cannot comment on the cost. The setup was easy, which I think would be the same even for the free plan and the pricing plan, but since I have not used the paid tier, I cannot speak on it.

I was using the free plan which did what I wanted it to do. Therefore, I cannot comment on the cost.

I have seen a return on investment with Contentful, as it definitely saves time. Even if someone is not technical, they can provide a structure, and then someone from the technical team can pull data. Contentful gives a lot of control in terms of what you want, allowing even non-technical people to contribute positively. As a SaaS, it also helps significantly since you do not need to host it and deal with associated complexities.

My experience with pricing, setup cost, and licensing is that I did not use the price plan; I was using the free plan, which did what I wanted it to do.

Contentful works well for me; I might need to explore it a bit more to identify improvements. As I mentioned, I have been using it for a specific task, which it accomplishes quite well. I built a web page and integrated ImageKit successfully, so it works well in that way. Perhaps in the future, I can provide more feedback for this question.

Contentful has not helped my organization or our customers achieve any measurable benefits, such as saving time or improving workflows, as we have not measured that. It does help customers who are using Contentful, but I have not quantified it.

My advice to others looking into using Contentful is to definitely try it because if they have a use case of providing some sort of tool for their non-technical people to build things, Contentful stands out. I have used Strapi, which can be a little more technical and tougher for people to understand. Contentful, in contrast, enables non-technical users to build things while their technical team can then integrate it.

I would rate my overall experience with Contentful as a 7 out of 10.

My main use case for Contentful is that I built my personal brand called immediatetiger.com and I needed a section called blog where I could post articles from time to time about anything that I found interesting and related to my work. I needed something where I could log in and manage my articles with a basic API that would expose my data and I could read them through a microservice.

Because I use the Next.js framework, I found Contentful very easy to integrate and basically expose that to the front end so I can see articles and manage them through Contentful's content management system.

I use Contentful solo. I worked at one company and integrated Contentful as well, but for my personal brand, it is literally just a solo solution to manage my personal blog. That's why I also have a free account, because I set up my account a long time ago, but I didn't have a real solution that I could utilize Contentful for. I can see that right now it works for me long-term, so it's a great choice.

I have only four articles so far because it's been since January 2025, so it's just basically this year and we're currently in March, so it hasn't been a long time. What I found very interesting is that I can upload images. Because I can upload images and publish them through Contentful, that simplifies a lot of things because usually I use Google Cloud storage. When you write articles, it's better to keep images and articles in one place in Contentful because it's just so easy to think about. For now, because I'm very slow with doing my articles, it's a really great choice. I know that Contentful also does GraphQL, which is great as well.

Contentful offers several valuable features. The most valuable feature is Content, where I can create new articles. I also found the Media section interesting, where I can upload my images. When I look at the content, I found it interesting how I can model content. When I click on my article, I have ID, title, description, and images fields. This feature where I can add fields of a specific type is really great when you look at a project in the initial stage, because you never know how long-term you will expand or what will happen with the project.

Apart from these features, I found that it's easy to integrate, and the documentation is easy as well. I could easily create the API key and everything else. When you look at the API keys feature, I think it's very stable. I never had any problem. Webhooks also exist, but I don't use them right now. Maybe I will use them at some point. Because I publish my articles very slowly and not many, I use mainly these features for now.

Contentful has positively impacted my work because I have people browsing Google and because I use SEO as well, and my articles are indexed and written by me. People come and read them. The most valuable part is that some people find them attractive and actually read about topics like the difference between chatbots or agents, what is a chatbot, what is fine-tuning, or remote work. These are actually my articles, which are quite important looking at the market right now. Some people come and view and read them.

To be honest, I don't work so deeply with Contentful to see anything that I would change. Based on what I do, everything is really done in the sense that I don't need any changes. Maybe in the future something will change, but at this specific moment, I think I got everything I need from Contentful.

The only thing I would mention is basically fields and types. That's what I found quite difficult at the beginning to understand how all that works. So there is some space to improve. Apart from that, I didn't have really any big requirements in terms of any changes. I would need to look very deeply once again at what I did because I did that some time ago. For now, I don't need any updates from Contentful. At least, I don't see it at this specific moment. The job I really do by using Contentful is really little. I don't post every week or every single day to basically expect something more in terms of quality.

I just noticed that there's a new AI Automation tab. I have not seen that before. At this specific moment, I think everything works in a really great way. It's very stable. That's the most important when you post content. The last thing you want to see is that the service disappears or your content is somehow changed. For me, it's been very stable. Even though I have just four articles, they're very important for me, and my personal brand is very important for me as well. I just try to make sure that I stick to basically stable solutions. For one year and six months, I never had any problems with Contentful. Even when I was updating the module, I never had any problems.

I have used Contentful for about one year and six months, starting when I began building my personal brand and one of my sections is a blog, where I needed to manage my blog articles somehow.

At this specific moment, I think everything works in a really great way. It's very stable. That's the most important when you post content. The last thing you want to see is that the service disappears or your content is somehow changed. For me, it's been very stable. Even though I have just four articles, they're very important for me, and my personal brand is very important for me as well. I just try to make sure that I stick to basically stable solutions. For one year and six months, I never had any problems with Contentful. Even when I was updating the module, I never had any problems.

In terms of Contentful, I would rate it 10/10 based on my usage and driven by the stability of the service. When I was building my personal brand for the last one year and six months, I never saw the service go down or break my articles in any way. So there was no downtime. At least I have not noticed that. This is the reason why I rate it 10/10 because when you publish your content and you have articles, even though you have just four of them, the company Contentful may not understand the value of my ideas and why I do it. However, it is very important that there are no downtimes periodically since I bought my domain and I build a lot of other things on that domain as well. My service is quite big. When I choose companies, I look at how stable they are, what's the downtime, and if I had any problems during the time I was working with that actual integration or something. There are companies where things fail and so on. To be honest with Contentful, since I signed up and used this service twice, I didn't have any problems in terms of downtime.

Contentful scalability in my experience is great.

There were challenges because when I was creating a solution, I didn't know Contentful very well. I found a lot of problems with types and matching in TypeScript types with the fields I was using and with the API and the full module. The biggest problem I found was to actually set up correctly and match types so I could build the project and deploy that correctly. This was causing me at the beginning a lot of problems when I was trying to pull data and display my articles. Also quite challenging was displaying the image. It took me a while before I actually did that. However, I managed to display everything the way I want it.

I was using Drupal and Joomla a long time ago. I was also using WordPress. However, all these systems are not headless. I was using those content management systems for a while for different reasons. For my personal brand, I was looking for a solution where I could create different types of fields and I could connect to the API and get the actual values of these fields.

I found a lot of problems with types and matching in TypeScript types with the fields I was using and with the API and the full module. The biggest problem I found was to actually set up correctly and match types so I could build the project and deploy that correctly. This was causing me at the beginning a lot of problems when I was trying to pull data and display my articles. Also quite challenging was displaying the image. It took me a while before I actually did that. However, I managed to display everything the way I want it.

I use Contentful solo. I worked at one company and integrated Contentful as well, but for my personal brand, it is literally just a solo solution to manage my personal blog.

For one year and six months, I never had any problems with Contentful. Even when I was updating the module, I never had any problems.

Contentful has positively impacted my work because I have people browsing Google and because I use SEO as well, and my articles are indexed and written by me. People come and read them. The most valuable part is that some people find them attractive and actually read about what the difference is between chatbots or agents, what is a chatbot, what is fine-tuning, or remote work. These are actually my articles, which are quite important looking at the market right now. Some people come and view and read them.

I'm on a free plan just because I don't post a lot and the basic setup is free. So at the moment, I'm on a free plan.

I was looking at Netlify or something, and looking at WordPress.

I do use Google Analytics. I track my views and I can see how popular my articles are. It's not a lot of views, but people systematically come and read something, which is good.

I didn't check support, but when I was doing that I found out that it's easy to generate the API key and easy to look at the documentation and easy to integrate Contentful with Python as a module. Contentful's module in Python is easy to set up, plus the ability to create the API key easily. Looking at Contentful itself, adding articles is really easy. You upload the image first, then you create the content, you publish, and that's it. It works. Because of that, I think it's good as well. The UI is very normal. I could suggest to Contentful that maybe there are some ideas in terms of content. Now we have AI and a lot of great designs you can create with basically AI. Maybe that's where Contentful could look at, how to innovate or reinvent that part. Even though it looks good, maybe there is space to innovate something.

Make sure your API key is safe. That's what I would suggest. Focus on your content and try to divide your content into different sections and think about what type of section that is and what type of format that should be. That's how I would advise people to look at Contentful. Think about what you want to do, what you want to build, divide this into smaller pieces and think about what type of field that is, and then try to match this with Contentful fields.

There is an AI and automations tab. I didn't look at this section, but I don't see any chatbot available on the app when I sign in. Agents are very important right now because, for example, if you had a section when I look at content, I may have a question about anything. I could ask anything about my article and there's no chatbot that I could talk to when I log in myself. Probably something very important right now is that if you build an article and you are very new to Contentful, it's very hard to understand everything at once. Even though it may look very simple, it's actually not when you build and integrate the module in Python, for example, and then you need to expose that to the front end and so on and so on. You need to use Postman, make requests, and try to understand how it all works. It's actually a lot of things. A chatbot would help your clients for sure because they will have questions. For example, how to connect Contentful through GraphQL and how to connect Contentful through REST. Even though documentation is there, I think questioning an agent is actually much better for me.

I rate this product 10 out of 10.

My main use case for Contentful is to create the content for a website for a bigger company as mine, and I'm also a backend developer and design the Contentful model and the content that uses it. A quick specific example of how I used Contentful for my website is the e-commerce website for a bigger company in Germany.

In my experience, the best feature Contentful offers is the application plugin mechanism. The add applications I can add to Contentful to customize the application is highly beneficial.

What I appreciate most about the application plugin mechanism is everything around the deployment and the chosen front-end framework for my project was great, and React also. There are some limitations, which is in the nature of how the plugin mechanism was designed. The iframe technique was the blocker to implement SSO for connecting to other services. However, there are other techniques you can use.

Besides the application framework, something that stands out about the features is that the publishing mechanism can be improved further. With the start of 2025, the local-based publish was introduced by Contentful. That is a great feature, but it had some limitations. Backend implementation for validation, the bulk validation was no longer supported for this feature. This is a big bug. Contentful never lined out the timeline when it can be fixed, and I have two bugs open on Contentful now. That is not favorable for me.

Contentful can be improved to have a full-featured free account, perhaps with fewer content types. However, with all features, a free developer could test everything without having a company that subscribed to an enterprise account, which would be great.

The rate limit on the management API is a big deal for most developers and is something that would make Contentful better. The inability to search for JSON objects, meaning content types that contain fields with JSON objects and looking for some field values in the JSON, is not supported. It would be nice to have something like this.

I have been using Contentful since 2018, for eight years.

Contentful is stable. It is really stable.

Contentful's scalability is fine. Sometimes it was going slower, but most of the time there was a fix available by Contentful. The stability and scalability were good.

The customer support reacts relatively fast if you have the right subscription. I would rate the customer support a nine on a scale of one to ten.

I previously used a different solution from IBM. I do not remember the name. It was a well-known system from IBM. On one hand, and on the other hand was Drupal. Both were on-premise, and the company looked for a SaaS solution. Contentful made sense a few years ago, and we developed for a few years with Contentful.

I cannot tell you much about the pricing, setup cost, and licensing. It was in the field from another colleague. I think it was easy, and I cannot tell you anything about that.

I had a team of five developers dealing with Contentful, but we are facing some bugs, and the support was not as good.

There was no return on investment. It was very expensive to implement all the needed specialties a company needs for its public publish strategy, to publish the content in different countries, different markets, and different languages. This was a concept that Contentful does not support out of the box, and we had to deal with a complicated content model. It was very expensive to implement, but we had chosen Contentful, and so we had to deal with it.

I evaluated other options before choosing Contentful. I do not remember the names we evaluated. It was in late 2018, and I cannot recall which specific alternatives were considered.

My main use case for Contentful is for smaller websites that need to go up really quickly. I find the content modeling really easy in Contentful and you can basically architect a meaningful data model very quickly and then start testing on the API again very quickly.

Currently, I'm using Contentful for the Waiheke Island Radio community radio website, which is really about podcasts. We have almost 2,000 podcasts and an audio history of Waiheke Island in Auckland, New Zealand. There are interviews, political interviews when election times come around, and environmental content. Really a lot of community-focused content which we store all the audio files up on Amazon and connect them in Contentful just through a URL field, which takes a lot of the load off Contentful. Contentful can be a very lightweight, headless solution just really serving up JSON, while the heavy lifting for streaming and playing is done through AWS.

I have used Contentful for lots of sites, and I'm currently also using it for the Waiheke Island Artworks Community Theatre, managing all their scheduling, bookings, and ticketing. It works seamlessly with Vercel, and the automated CI/CD pipelines mean that from the conception of an idea to actually pushing into production can be a matter of hours. It's a great flexible headless system.

One of the best features Contentful offers is the environments, which means I can quite easily separate out the development environment using basically what is a copy of production content. It gives me flexibility to be very experimental with development without impacting the live site at all. The preview features are really good, the integration is strong, being able to plug into Cloudinary and other providers, and the community resources for extensions and plugins are beneficial.

For example, there are generally two things going on with the websites: the development stream, which involves the actual React, Next.js development to release features, and the content management side. On the Waiheke radio website, I have the ability in the backend to use Contentful content management to add components to my page and do layout, which normally involves messing around with content that I don't want to do on the live site. That's how the environments work for me, providing an alternative source of content matched to production, allowing me to experiment and change layouts.

I think the free tier has always been very generous, but the 25 content model types have at times been limiting, and I have had to find innovative ways to work around it because we are a community radio station that runs on donations and grants. Money is, of course, very tight, so I'm always looking for the least expensive ways to do things. Another point about Contentful is that for the bang for buck, what it delivers is superior to a lot of other subscription services. I have tried Strapi, Sanity, and am currently experimenting with Payload, but Contentful has always been a very solid product.

Contentful has positively impacted my organization by allowing me to both develop and release content really quickly and be responsive to market changes and other factors.

In my experience, the preview side could be a little bit more straightforward and intuitive. It seems a good use case for AI to enhance it. Being that Contentful possibly has access to the repositories I'm using, as well as the front end and the Vercel pipelines, it could be more intuitive to auto-generate previews.

Everything is fairly covered off. I appreciate the built-in search, the built-in sort capabilities, and the ability to create custom views.

I have been using Contentful for around four years.

Contentful is very stable.

The interface of Contentful lends itself to very large data sets due to the ability to sort, filter, and create custom lists and views. The other end of that scalability is on the delivery network, which is purely 100% Vercel and is very scalable.

Certainly, I can run a quite large site such as the Waiheke radio site, which is around 2,000 pages or so, very easily with one person. One developer can manage it. I do have a couple of content editors contributing sporadically, but generally, it has made it really simple to manage and run a particularly large site.

To be perfectly honest, I have never needed customer support. I have always been able to find the information I need from online documentation, so I have never actually needed to raise a support ticket.

Previously, I was a Sitecore MVP and have worked with Sitecore for most of my career. Sitecore is a large enterprise-scale system, but Contentful beats it regarding the power and simplicity of a pure headless solution. One thing I would note is regarding backup; the backup mechanisms provided by Contentful do not appear to be very transparent. I would love to know more about that. My data is sitting on Contentful's servers, but I want to know how it's protected and backed up.

Before choosing Contentful, I evaluated Strapi, Sanity, Ghost, and Sitecore Headless, which is now called Sitecore AI.

My advice to others looking into using Contentful is to stick with the well-established stack of Contentful, GitHub, and Vercel, as it makes for a very rapid deployment and development cycle.

I think there is a need to explore the tiers between free and the $300 tier, as there is probably money to be made by allowing smaller businesses to grow just that little bit more than the free tier allows, and there would be money in it for Contentful.

I would rate my overall experience with Contentful an 8 out of 10.

My main use case for Contentful is to help manage our documentation, marketing, and some internal data management. It is used by the product, marketing, and customer success teams. Contentful helps different departments coordinate when it comes to external messaging. This is particularly important when we need to provide a means for non-technical teams to update content without needing to rely on the developers to deploy it.

Contentful makes it easier for non-technical teams to update content by providing organized, flexible data models with support for a variety of data types and content editors such as WYSIWYG form fields and raw text areas. It has great built-in versioning features with history and draft states, so it is easy to make updates and revert when needed.

Some of the best features that Contentful offers include organized, flexible data models with support for a variety of data types and content editors such as WYSIWYG form fields and raw text. Contentful has great built-in versioning features with history and draft states, making it easy to make updates and revert when needed. Additionally, it has a very intuitive user interface and good support for multiple spaces, which can be helpful for companies that need separate projects for development, staging, and production. It is also very cost-effective and powerful, and it keeps a history of changes made to the content easily.

The versioning and multiple spaces features of Contentful have helped my team manage content effectively, as we leverage Contentful's headless CMS capabilities to easily build a static website using modern technology such as GatsbyJS and ReactJS, making it an ideal solution for small businesses and startups seeking a low-maintenance approach. It is a very scalable tool.

Contentful has positively impacted my organization as it is very scalable, can be used by any size of organization, and is a very cost-effective tool. It helps us save cost, especially when dealing with a lot of content compared to other alternatives. Its intuitive design facilitates seamless updates of photos and written content while providing the ability to revert changes when necessary. It has been a very good tool because I am able to spend less time maintaining websites, and my clients spend less time worrying about their site crashing or being hacked. This tool has allowed me to be much more flexible with the types of front-end technology I can use. Since it is very easy to use for all types of technical users, there is no time wasted. It enabled rapid project delivery and low-cost projects for my organization.

Since adopting Contentful, we have seen an increase in sales and marketing from 45% to 65%. More work is delivered due to reusability and other features within a shorter time and with less manual effort.

Contentful could be improved on documentation for adoption to the platform and to enhance content migration between traditional platforms to Contentful.

It would be beneficial if there were a way to migrate data between spaces, such as from staging space to production.

I have been using Contentful for the past four years.

Contentful is very stable. I have not experienced any lagging or downtime. So far, everything has been excellent.

Contentful is a very scalable tool that can be used by small, medium, or large enterprises.

The customer support of Contentful is one of the best support teams available, always ready to help when needed. They are very responsive and proactive.

I previously used Dropbox.

The reason I switched from Dropbox to Contentful is that Contentful is easy, fast, and affordable.

I have seen a return on investment with faster changes, and new users can easily navigate without prior training or knowledge of CMS to make content updates.

My experience with pricing, setup cost, and licensing is that Contentful is a very scalable tool that can be used by all sizes of organizations, and the price is very cost-effective and affordable for any organization.

Before choosing Contentful, I evaluated Windows Azure.

My advice to others looking into using Contentful is that if you have a large amount of content that you want to store and categorize, this is a great tool for you. If you want to speed up your time for page creation, this is a great resource for you. You should ensure that you have some development team help to get everything set up so that you can go full stream. It is also very easy to use and update content for both non-technical and technical users, making it a very recommendable tool for content management. Contentful is a modern content infrastructure built for the future of web development and other content management. I would rate this product a 9 out of 10.