Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Works as it should
What do you like best about the product?
Always easy to use - setting up filters, calling, integrations are always smooth for my use case as an AE who also does his own prospecting.
What do you dislike about the product?
I sometimes find list building to be a little time consuming, particularly when bringing contacts over from Cognism,
What problems is the product solving and how is that benefiting you?
It's an easy platform to make lists and call them - not much to say beyond that!
Great for sales automation and tracking
What do you like best about the product?
I like that I can perform actions in bulk while still customizing the messaging with custom variables
What do you dislike about the product?
It is sometimes hard to navigate and do bulk actions like uploading prospects
What problems is the product solving and how is that benefiting you?
Outreach is helping me track engagement on my emails as well as do my job at scale with great templates
Using Outreach for bulk emails and calls, great product and seemless
What do you like best about the product?
Sequences: Sequences used for outbounding can be tailored perfectly and as per your choice
What do you dislike about the product?
Searching for prospects on LinkedIn through Outreach
What problems is the product solving and how is that benefiting you?
Email Tracking: Helps to understand the intent of the customer/prospect
Great for efficiency
What do you like best about the product?
Helps me keep many contacts and accounts in sequence so I'm continuing to engage with them.
What do you dislike about the product?
Can't update sequences when I have accounts already in that sequnce.
What problems is the product solving and how is that benefiting you?
Helping me reach out to more accounts in a timely manner while keeping personal
Some minor things, but overall it's hard to beat outreach
What do you like best about the product?
Outreach keeps you organized in staying on top of communication with your target accounts and prospects. I use it daily and couldn't do my job effectively without it.
What do you dislike about the product?
I wish it could connect with linkedin.
I wish sequences could adjust based on prospect interaction. (If opened previous emails 2+ times then XXX if opened previous emails 0 times then yyy) (If first degree linkedin connection send xx if not send yy)
I wish you could easily add prospect personal notes without having to have so many clicks, there should be an "add note" button like there is on the account level.
I wish sequences could adjust based on prospect interaction. (If opened previous emails 2+ times then XXX if opened previous emails 0 times then yyy) (If first degree linkedin connection send xx if not send yy)
I wish you could easily add prospect personal notes without having to have so many clicks, there should be an "add note" button like there is on the account level.
What problems is the product solving and how is that benefiting you?
Going from everything slipping through the cracks, not enough follow up, and using excel spreadsheets & sticky notes and turned it into a well oiled process.
Solid platform
What do you like best about the product?
It is easy to use and streamlines all outbound activity.
What do you dislike about the product?
There is nothing so far that I do not like.
What problems is the product solving and how is that benefiting you?
It is helping to eliminate tons of time consuming processes because of automation and streamlined processes
Overall great experience - small room for improvement
What do you like best about the product?
Automatic email throttling and engagement data is very helpful for my work.
What do you dislike about the product?
Outreach can be glitchy at times. The screen will skip around when trying to hover over prospects to find out details such as email or phone number.
What problems is the product solving and how is that benefiting you?
mass emailing is easy with outreach and time consuming without the tool
Integration of prospect with Outreach
What do you like best about the product?
Huge improvements in UI and ease of use
What do you dislike about the product?
maybe a faster way to get help or youtube tutorials
What problems is the product solving and how is that benefiting you?
getting to peoples inboxes in the masses
Outreach is the best Sales OS for SaaS sellers
What do you like best about the product?
Outreach is a single pane of glass for sales - it's not just an incredible automation platform for emails (it is that) but it's incredible for pipeline management by using it's custom task creation and prioritization features.
What do you dislike about the product?
Platform can sometimes feel sluggish, but there's a lot of data going in and out so it's understandable.
What problems is the product solving and how is that benefiting you?
Outreach helps me to maximize close rates on deals and generate more pipeline. Not necessarily in that order.
Outreach is Great for Sales!
What do you like best about the product?
I like that all of my activities is in one area where I can look through each one. I use it all of the time, 24/7 and there are so many great features. I love that you can edit contacts and have it integrate with Salesforce. It is so easy to implement new processes here.
What do you dislike about the product?
I do not like that it sometimes freezes but it is still good.
What problems is the product solving and how is that benefiting you?
It is helping solve communication barriers.
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