Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Great Sequence Tracking for Smarter Follow-Ups
What do you like best about the product?
I like running sequences in outreach and seeing who opened, who clicked, and it helps me to prioritize who to follow up with.
What do you dislike about the product?
I need more AI built into outreach. For example, we record our calls with Kaia and it is connected to outreach. I've then built myself my own app that scans the call recording and tells me what the pain points and growth potential are from the call and outside data, I want that available within outreach.
What problems is the product solving and how is that benefiting you?
Outreach helps me to build templates and sequences to share content with prospects. When I open my email outreach is tied to my email and I can easily use one of my templated emails for follow up. I also use the sequences frequently and I can see who is truly engaged and who I should do a phone follow up with. Outreach also easily integrates with salesforce to push data into my CRM.
Easy Sequences and Helpful Call Tracking
What do you like best about the product?
I like that it tracks your calls (number of dials, length of time), you can text and that you can create sequences easily
What do you dislike about the product?
I don't like that you can't send pictures or screenshots through text. I also don't always get an email notification when someone texts me so sometimes i miss them
What problems is the product solving and how is that benefiting you?
It helps me do my job more seamlessly
Simple and Effective for Prospecting, Needs Better Reporting
What do you like best about the product?
Outreach is simple to use, which makes handling all outbound activities more efficient. Overall, it serves as the primary tool for reaching prospects, which is crucial in my work.
What do you dislike about the product?
The filtering and reporting is not great, and I would like better sorting and filtering capabilities.
What problems is the product solving and how is that benefiting you?
I use Outreach as my primary tool for reaching prospects, and I find it simple to use for all outbound activities. Sequence creation is valuable for having email copy sent to prospects.
Optimize Prospecting with Efficient Integrations
What do you like best about the product?
I like the ease of creating sequences and the direct integration with Salesforce and LinkedIn. Additionally, it integrates really well with various platforms. It also optimizes my time, ensuring that the information is accurate. The initial setup was super easy.
What do you dislike about the product?
Greater customization .. that uses artificial intelligence to know what industry it is and help with customization
What problems is the product solving and how is that benefiting you?
I use Outreach to organize prospects, follow up on opportunities, and analyze email statistics. It optimizes my time and ensures accurate information, integrating well with platforms like Salesforce and LinkedIn.
Effortless Setup with Seamless Integrations
What do you like best about the product?
I like how Outreach integrates really well with systems like Salesforce and other CRMs. It effortlessly pulls data and creates reports, which is super helpful. Setting it up was a breeze, and it works great without needing any marketing specialist to create sequences for our customer engagement and prospect management. Additionally, having it integrated with tools like Calendly and Zoom helps streamline our processes.
What do you dislike about the product?
nothing specific that I dont like
What problems is the product solving and how is that benefiting you?
Outreach acts as a front face for our sales team, so they don't rely on a marketing specialist to create sequences. It integrates well with systems like Salesforce, pulling data and creating reports efficiently.
Outreach Makes Mundane Sales Tasks Easy in One Unified Interface
What do you like best about the product?
I like Outreach because it enables a sales rep to perform a lot of mundane tasks within a unified interface.
What do you dislike about the product?
I have not come across any downsides as of now.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay on top of my day-to-day tasks, especially when it comes to tracking my touchpoints with prospects, and that really matters a lot to me. It also saves me a lot of time.
Easy Outreach Sequencing with Seamless Salesforce and Email Integration
What do you like best about the product?
Easy to manage prospecting outreach, sequencing prospective customers into outreach cadences, and integration with Salesforce and email to track the progress and responses of each.
What do you dislike about the product?
The sequence filters aren't super easy to navigate because of the amount of data you need to filter through.
What problems is the product solving and how is that benefiting you?
Sales prospecting / outreach -- extremely beneficial to track the open clicks and response rates as well to see what's working.
Intuitive Sequencing with Solid Integration
What do you like best about the product?
I like the ease of use and the integration Outreach has with Orum for our calling. This really enhances the platform because they have a strong partnership.
What do you dislike about the product?
Sometimes there are tasks that get bottlenecked that I want to move forward, but I have to go to a specific setting to be able to do so. I can't do it in mass. Additionally, I can't re-add people to the same sequence twice, which is a little bit of a bottleneck.
What problems is the product solving and how is that benefiting you?
I use Outreach for sequencing outbound emails and staying up-to-date with prospects. It helps me stay on track with who I need to reach out to at what time.
Great Tool for Sequencing and Cold Calling
What do you like best about the product?
great tool for sequencing and cold calling
What do you dislike about the product?
Too many bugs, not great support, no advanced filters like location or time zone-wise to call prospects
What problems is the product solving and how is that benefiting you?
Cold outrea
Powerful Content Creation with Meaningful Analytics
What do you like best about the product?
Love the ability to build marketing and communication content to be used across the org, and its ability to measure success through meaningful analytics.
What do you dislike about the product?
I wish they made it easier to make bulk actions. I often find myself taking a screenshot of a list of prospects to remember who I'm taking out of one sequence to put in another.
What problems is the product solving and how is that benefiting you?
Outreach helps our sales team stay organized in both collaborating and sharing sales comms content, but also tracking open/click/response rates and activity logs of all outbound and inbound communication, allowing us to hone our verbiage and perform more customized/tailored and thoughtful prospecting.
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