Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best tool for account development
What do you like best about the product?
I've used a slew of these products. Outreach is definitely the most user friendly, efficient tool I've ever used in an account development/account executive role.
Being able to drop people in a (whatever number you want) step cadence is great. Being able to track open rates, clicks, replies, etc. is huge. Being able to A/B test is amazing. The best part about all of this is that it's EASY to view and digest analytics on the go.
The Salesforce integration is INCREDIBLE.
Being able to drop people in a (whatever number you want) step cadence is great. Being able to track open rates, clicks, replies, etc. is huge. Being able to A/B test is amazing. The best part about all of this is that it's EASY to view and digest analytics on the go.
The Salesforce integration is INCREDIBLE.
What do you dislike about the product?
Email cadences are supposed to automatically stop when a prospect replies to an email. I've had some problems with this. It's because I have four alias email addresses that I use - so it makes it a little challenging. I've had many email conversations and screen shares with the support team to fix this issue.
What problems is the product solving and how is that benefiting you?
We are making the web a more meaningful place. We proud ourselves on accomplishing a lot with a small team. Because of this, we all wear a lot of hats and being able to drop people in cadences/sequences has been a serious time saver.
Recommendations to others considering the product:
Would be very helpful to have someone in the organization who already has experience with Outreach. That way you don't have to always rely on the support team. (which is great, btw).
Very useful and the new updates are very cool
What do you like best about the product?
Automating email campaigns has become so easy, rather than having to spend hours at at time just copying and pasting email templates!! The newest features detailing the prospect, their company, and competitor profiles are also becoming very useful.
What do you dislike about the product?
It is still a little clunky from a workflow perspective. Adding leads via SFDC is a bit messy. I've also had a couple of bugs in the system or unexplained / non-intuitive times using the tool which has resulted in mass emails being sent at once rather than being throttled. The GMail plug-in has proved an issue in that it doesn't consistently work. In place of this we purchased Salesforce IQ.
What problems is the product solving and how is that benefiting you?
Automating email campaigns. Strategic account growth and connecting with net new prospects. The whole team are now consistent with their outreach campaigns, using standard messaging and collateral whereas previously they were sending anything / everything to prospects.
Recommendations to others considering the product:
It is a great tool, at a very affordable rate. Originally we had too large of a license which caused some hesitance on renewal but found the right solution with our customer rep.
Very useful, use it everyday
What do you like best about the product?
The simplicity of search and being able to group people with tags
What do you dislike about the product?
Trying to connect with Salesforce has it's difficulties
What problems is the product solving and how is that benefiting you?
Strategic emails with sequences
Recommendations to others considering the product:
Give it a try!
showing 1,581 - 1,583