Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach Review
What do you like best about the product?
I like the ability to sync with SFDC and work directly from there, rather than jumping back and forth between websites/tools.
What do you dislike about the product?
I do not like how you can not reach out if someone has reached out within the last day. Also, wish it would sync more functionally with my calendar
What problems is the product solving and how is that benefiting you?
Solving the process of scheduling responses and staying on top of follow ups. The benefits lie in being able to "pick up the cups" easily.
Recommendations to others considering the product:
Use the software if you want to sync directly to SFDC and automate follow ups and sequences.
Outreach is great
What do you like best about the product?
The sequences are efficient and helps me do follow up thoroughly.
Automatically ends sequence when people respond
Customization
Easy to use
Compatibility with Linkedin, Prospect, Salesforce
Automatically ends sequence when people respond
Customization
Easy to use
Compatibility with Linkedin, Prospect, Salesforce
What do you dislike about the product?
Limits on when to send
Not being able to track individual emails (not sequences) on outreach like tout
Not being able to track individual emails (not sequences) on outreach like tout
What problems is the product solving and how is that benefiting you?
Reaching out and following up with thousands of people that inquire about our product as well as effectively prospecting and reaching our outbound prospects
Great software with Excellent functionality
What do you like best about the product?
Their visibility into your email drip campaigns is unrivaled - you have the ability to truly maximize your people while conducting A/B testing on your messaging. It just gets better with age.
What do you dislike about the product?
They could improve some of the features associated with contacts that have either opted out or are sequenced in alternative campaigns. Contacts can sometimes be paused for no apparent reason and you have to manually reactivate them.
What problems is the product solving and how is that benefiting you?
This is a great solution to really manage your pipeline generation process
Overall a great Experience
What do you like best about the product?
Really love Outreach everywhere. It improves my prospecting process to the point where if im looking on linkedin i can add someone to Salesforce and Sequences in a few clicks.
What do you dislike about the product?
The follow up style is a little concerning. In gmail, follow ups appear with long vertical lines and indent the various steps of emails. Outreach just stacks emails on top of each other in longer threads though.
What problems is the product solving and how is that benefiting you?
We are solving efficiency problems in prospecting. Our team has been able to increase volume of email send by decreasing the amount of time prospecting. More emails, means more responses, means happier managers.
Overall Outstanding Tool and Resource
What do you like best about the product?
The ability to set up sequences and see real-time who has opened your emails. Testing subject lines has been huge for us and we will continue to tweak this at all times. The ability to go through all open emails and call those who you know have seen it makes cold leads much warmer.
What do you dislike about the product?
I wish you could have different work flows based on certain responses. Would love to have the ability to tailor the steps based on responses so that certain people could get certain emails based on interests, timeline, etc.
...basically "if" functions within sequences
...basically "if" functions within sequences
What problems is the product solving and how is that benefiting you?
Turning cold leads into warm leads, the ability to stay in front of WAY more people than manual outreach
Makes prospecting easy.
What do you like best about the product?
The set it and forget it usefulness of the tool. I never have to worry about tedious follow up unless there is genuine interest.
What do you dislike about the product?
Often times I will get replies that don't register in the system and those folks will remain in the sequence and continue to get emails even though they shouldnt.
What problems is the product solving and how is that benefiting you?
It makes prospecting a lot easier. It allows me to focus the majority of my time on finding new business and only following up with those that have expressed interest.
Recommendations to others considering the product:
Very useful tool from a prospecting perspective.
Tremendous ability to contact lots of prospects in a few minutes
What do you like best about the product?
Ease of creating mass outreach, following up on previous outreach, tracking opens and responses
What do you dislike about the product?
I would like to send group emails rather than have to cc everyone. Also, only the main person gets that activity logged
What problems is the product solving and how is that benefiting you?
Creating awareness about Giant Media. Lots of meetings scheduled with people that I have not met in the past
Maximizing my productivity
What do you like best about the product?
I enjoy how easy it is to upload a CSV and add contacts to sequences I have set up. The most useful part of the product to me is cloning sequences. This allows me to be much more effective at hitting a good amount of new prospects without having to do much manual work.
What do you dislike about the product?
A problem that I keep having is with my gmail toggling. At times I have to reach out to your support to find out why my sequence did not send; but luckily you have a great support team that has always answered my questions quickly. A second thing that I think is clunky is the search for sequences. You need to be precise and exact on your search term or nothing will populate. It makes sense but in a perfect world not everyone can remember the exact wording they used for a sequence.
What problems is the product solving and how is that benefiting you?
The problem that we are solving is scaling our sales organization without having to hire bodies to fill our seats. With outreach we can keep a lean small team and still hit the numbers that you would see in a bigger sales org.
My Outreach Review
What do you like best about the product?
I like the usability of the tool and how interactive it is. Shelbi also did an exceptional job training my teammates and I on its best uses and such. Also love that you can view how active the receivers are in number of opens, etc.
What do you dislike about the product?
I do not like the threat of stopping the sequences once we reach a certain number of bounces -- for the amount of emails we are putting out I could do with only a warning
What problems is the product solving and how is that benefiting you?
Reaching a large number/market, being able to see when the email is opened, etc.
Recommendations to others considering the product:
I would highly recommend getting the proper training and then playing around with the tool and following up with a brief training afterwards as there are surely more questions to arise once you get going with Outreach.
I have using outreach for almost 2 years now.
What do you like best about the product?
I like the support.. its amazing. Always there to help out and accommodate.
What do you dislike about the product?
Sometimes there are glitches when it comes to delivery of emails.. but this has only improved over time
What problems is the product solving and how is that benefiting you?
Saving time in the day, allowing us to maximize our productivity.
Its amazing, and allows us to make sure we are touching every single customer.
Its amazing, and allows us to make sure we are touching every single customer.
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