Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Minimal and easy-to-navigate
What do you like best about the product?
Simplicity of the tool and its customizability
What do you dislike about the product?
Having to refresh the page every time I make a change to actually see the implementation of that change
What problems is the product solving and how is that benefiting you?
Efficiency, Task Management, and Performance Tracking
Outreach for Growth Stage SaaS
What do you like best about the product?
I enjoy the clean UI, and the ability to schedule emails to go out at a later date. Very helpful for building strategy around account planning, messaging distribution campaigns, and A/B testing varients.
What do you dislike about the product?
I wish they had a calendar scheduling functionality, and that moving around the UI was a bit more intuitive when moving from individuals to aggregate tasks. Would be cool to be able to manipulate sequences structure while they have prospects in them, (like adding a generic task a day after the first email to find them on Linkedin).
What problems is the product solving and how is that benefiting you?
We are solving our sharing of best practices among the SDR team with Outreach's analytics.
Building out outbound at scale processes and finding real success within Outreach's tracking.
Building out outbound at scale processes and finding real success within Outreach's tracking.
We've been looking into it for our Sales team- I have been a beta tester
What do you like best about the product?
Quality of service was great. Very professional but personable as well. The product itself is clean, smart, and intuitive. Made my life much easier.
What do you dislike about the product?
The frequency of service could improve. Once we were set up, ball was dropped a little in terms of managing the relationship, touch-ins, and ensuring our experience was everything it could be. Additionally, rolling out new features had been restricted to email- no direct walk-thrus.
What problems is the product solving and how is that benefiting you?
We are now able to be more organized, simplified, and focus on the task at hand versus the numerous other distractions and admin work that pop up throughout the day.
Outreach is the core tool solution for my role.
What do you like best about the product?
I like that I can organize everything related to my role and my prospects in one easy place.
What do you dislike about the product?
I have a hard time trusting that the tool doesn't result in more of my emails being caught by spam filters. Sometimes I doubt the open/click data in my emails.
What problems is the product solving and how is that benefiting you?
I am helping social media marketers excel at their job/strategy. I have been able to be much more personalized, prepared and tactical with my role.
Recommendations to others considering the product:
Outreach is a driven company, they are hard working, and are constantly pushing the possibilities of an innovative CRM product. They truly care about sales people having the best experience with the product. They are aways trying to innovate, and I swear every time I talk to them, they have a long list of product updates. I have a lot of confidence in the product.
Outreach Rocks
What do you like best about the product?
Outreach helps me connect with my prospects. I can also track who is engaged.
What do you dislike about the product?
Sometimes the chrome plugin gets a little slowed down.
What problems is the product solving and how is that benefiting you?
Email automation. I have realized I can be more efficient reaching out to prospects.
Recommendations to others considering the product:
Worth an evaluation if emailing in mass
Outreach - Makes life Easier!
What do you like best about the product?
When you are calling and emailing so many people a day, this tool helps organize and keep me sane! I appreciate how it tells me what to do, and when to do it. I really like the daily reminder of the number of tasks I have due. The email sync is a really nice feature, and I love that it automatically changes the sequence when people have replied.
What do you dislike about the product?
Sometimes I forget to take customers out of sequence when they answer a call - I know it might be complex, but it would be nice if it read if someone picked up the phone so it could take them out of sequence.
What problems is the product solving and how is that benefiting you?
Organization and reaching out to customers. Making sure I know where I am in a
Outreach Review
What do you like best about the product?
Click to dial and sequences. Saves a lot of time
What do you dislike about the product?
Navigation is sometimes not the best. For example, completing a task and auto moving to the next task even though many times I want to stay on that prospect. Also, for manual emails within sequences I would like them to pop up right away after completing first task. For example complete call within sequence which then takes it to manual email step. Rather than taking me right to the email it takes me to the next task and I might not get to the manual email till an hour or two later.
What problems is the product solving and how is that benefiting you?
Mainly just speed. Allowing me to reach more prospects throughout the day
Recommendations to others considering the product:
I recommend if you have consistent leads in which you reach out to with similar content/messages. The only other sales platform I have tried is salesloft. Outreach offers much more flexibility in terms of customizing your outreach while also being able to quickly get through tasks.
Click to dial is pretty sweet.
There is a few bugs that come up every now and then but overall it seems like Outreach is pretty on top of performance issues and resolves quick
Click to dial is pretty sweet.
There is a few bugs that come up every now and then but overall it seems like Outreach is pretty on top of performance issues and resolves quick
Great Sales Tool
What do you like best about the product?
I love the fact that you can reach out to thousands of prospects at once and it all gets synced to salesforce.
What do you dislike about the product?
I don't like how you group people. I wish it was easier to put people into groups and target those groups accordingly.
What problems is the product solving and how is that benefiting you?
I am solving the problem of reaching out to cold prospects.
SDR
What do you like best about the product?
I like being able to bulk upload a ton of leads from SFDC and send and edit sequences directly from outreach and know that my emails are clear and don't have any mistakes by being able to view them before sending!
What do you dislike about the product?
I don't like not being able to add prospects to sequences directly from gmail, only template is provided...
Also it would be awesome if changing the status on the lead in outreach synced to SFDC
Also it would be awesome if changing the status on the lead in outreach synced to SFDC
What problems is the product solving and how is that benefiting you?
saving time!
Love Outreach! I love how it keeps all my email templates organized and can run analytics.
What do you like best about the product?
Template organization. I also love the SFDC integration.
What do you dislike about the product?
Some of the UI is a little confusing to start
What problems is the product solving and how is that benefiting you?
I wanted to run sequences to different personas and run analytics on who was seeing what. Outreach has made that easier.
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