Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Outreach Helps Sales Team Work Smart and Hard
What do you like best about the product?
I like that Outreach is designed to make our team smarter, helping us develop a thoughtful prospecting approach.
What do you dislike about the product?
It would be nice to have a Gmail plugin so template drafting/saving could happen in the interface our team is most familiar with.
What problems is the product solving and how is that benefiting you?
Our primary goal has been to drive pipeline, but not just pipeline--pipeline with the right people. Outreach has allowed us to set more meetings with decision makers because the sequences speak to them over time.
Fantastic email automation tool with few problems
What do you like best about the product?
The UI is fantastic and because of that, the learning curve was very low. I was up and running within a day, taking full advantage of all features. Their support team is also great, responding very quickly to any problems that may come up and helping me to resolve them ASAP.
What do you dislike about the product?
Nothing that I can think of, anything I've ever had a problem with has been addressed / resolved within the day, if not hour. The only improvement I could think of potentially solving for is having all sequences to all leads within the same company stopped when one person from that batch replies. This way I don't have to manually go in and take prospects out of a sequence when one of their colleagues reply.
What problems is the product solving and how is that benefiting you?
I needed a tool that would enable me to quickly send emails to the hundreds of prospects I reach out to weekly. Outreach allows me to do this by simplifying my process (I often work out of SFDC for inbound leads + the app for mass outreach to outbounds) and making the entire process very intuitive.
Recommendations to others considering the product:
Definitely take the plunge. Outreach has saved me countless hours of tedious work that has increased my productivity and simplified my workflow.
Great Hands off emailing
What do you like best about the product?
The feature set is incredible for sales outreach. It allows me to send a high volume of personalized emails to all my prospects and it's intuitive enough to not send any unwanted emails after a prospect has already replied. The sequences function is great.
What do you dislike about the product?
It takes a lot of processing power from my computer and is often very slow. It would also be cool to have a function that allows for easy high volume email blasts for event invites.
What problems is the product solving and how is that benefiting you?
It cuts my email time down to a fraction of what it would be if I were manually sending all of them. I couldn't do my job nearly as well as I do without Outreach.
The all-in-one prospect manager
What do you like best about the product?
Outreach's best feature is its protection against yourself. I am and many others are liable to make mistakes when sending emails. When it comes to mass emailing, those mistakes are magnified. Outreach protects against those mistakes without being cumbersome.
Creating multiple emails for each "step" of a sequence is great for A/B testing.
We don't use the calling feature here because that's not the nature of our sales process but I have heard good things about it from other companies.
Creating multiple emails for each "step" of a sequence is great for A/B testing.
We don't use the calling feature here because that's not the nature of our sales process but I have heard good things about it from other companies.
What do you dislike about the product?
I'm a little undecided on how feel about tagging as opposed to folders/directories. Tagging is great for being able to take people out of sequences (campaigns) and putting them in; better than folders would, I'm sure. For templates, I much prefer a folder system. This allows for multiple levels/sub-levels for organization. Larger sales orgs are going to have many many many templates and more precise organization is required for that.
All in all, I'm hoping some kind of combination of both is implemented at some point.
All in all, I'm hoping some kind of combination of both is implemented at some point.
What problems is the product solving and how is that benefiting you?
1) Mass emailing saves time and energy of salespeople. Dynamic fields personalize them.
2) The ability to create multiple emails/options per "step" of a sequence allows us to A/B test and get insight into how to refine the efficacy of our emails.
3) Error protection prevents us from embarrassing ourselves in front of our prospects; at least, more so than we would have anyways :).
2) The ability to create multiple emails/options per "step" of a sequence allows us to A/B test and get insight into how to refine the efficacy of our emails.
3) Error protection prevents us from embarrassing ourselves in front of our prospects; at least, more so than we would have anyways :).
Great Product!
What do you like best about the product?
Before using outreach we really had no way to manage our OB campaign. Outreach easily connects with SF, so I can have my leads in SF but work directly in outreach. It lets me know who to contact, when to contact, and what stage they are in.
What do you dislike about the product?
I would like a little more customization in the tool. I may have multiple tasks going on at the same time and want to filter by specific information I am looking for.
What problems is the product solving and how is that benefiting you?
Outbound Campaigns: We are able to track our sales process easier and more efficient. We created a series of steps for each prospect and follow it directly in outreach
Recommendations to others considering the product:
Great tool for SDR or BDR managing their outbound campaigns.
Great product very helpful with SalesForce and simple to use
What do you like best about the product?
the ease of use is what I like best about Outreach
What do you dislike about the product?
accounts that don't populate from SalesForce
What problems is the product solving and how is that benefiting you?
mass emails
Productive and increasing efficiencies
What do you like best about the product?
Multiple touch campaigns to candidates and tracking openings
What do you dislike about the product?
Formatting on Paycor's end blocks the emails at times
What problems is the product solving and how is that benefiting you?
Recruiting and brand awareness. Higher response rates and multiple touches
Recommendations to others considering the product:
Give it a try!
Great prospecting tool
What do you like best about the product?
Easy to set up sequences
A/B testing
Interface
A/B testing
Interface
What do you dislike about the product?
Loading contacts from prospecting tools/excel. I haven't found an easy way to do this yet
What problems is the product solving and how is that benefiting you?
Automation and testing our outbound strategy. Outreach has been a great platform and has helped us add additional insights to our outbound strategy. Easy to set up sequences and release them.
Effective tool - Saves time
What do you like best about the product?
I use it manly for sequencing. I like having insight to opens and clicks, it's really helpful to know who is reading my emails.
What do you dislike about the product?
It doesn't track forwards, and the stats view and specificity could be better
What problems is the product solving and how is that benefiting you?
It helps with organizing email sequences, and creates reminders. It's a good complementary tool for SFDC.
Increases Efficiency For all Sales Tasks
What do you like best about the product?
My favorite component is knowing if and how many times a prospect has opened an email.
What do you dislike about the product?
There is not much to dislike, comparatively to market competitors it measures up and the customer service side is always there to guide my team to the answer we are looking for.
What problems is the product solving and how is that benefiting you?
Outreach provides me with the ability to build my own templates and sequences, increasing my productivity and outlining my daily tasks.
showing 1,521 - 1,530