Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Nice Platform
What do you like best about the product?
Outreach has a lot of functions and covers almost everything you need for sales. Support is fairly helpful.
What do you dislike about the product?
Not user friendly. Extension doesn't work together with Salesforce. Everything is in random places and hard to navigate daily task and sequences. Can't get LinkedIn to work properly in the extension. Missing our old platform.
What problems is the product solving and how is that benefiting you?
Helps keep all prospect info
Easy to use, Intuitive, everything I need in one place.
What do you like best about the product?
What I like best about Outreach is that it puts all the functions I need on one page. Whether it is making calls, sending messages through email, or via LinkedIn, Outreach allows me to customize cadences in an easy way that allow for multiple ways to reach out and that get me responses quickly. I don't need to have a bunch of different apps open at once to do my job, I just have Outreach opened and I'm off to the races.
What do you dislike about the product?
The only thing I would change is that I get random incoming calls. Some are spam, but others are from people who I assume have used that dialer number before. Some may be from people who say they received a call from this number earlier in the day, but they aren't anyone I called. Others are from doctors offices confirming appts for patients. I don't know how or why those calls come in to me. But that's a minor gripe.
What problems is the product solving and how is that benefiting you?
Outreach helps me come up with customized cadences that allow me to reach out to customers in a variety of manners. The cadences are easy to customize, easy to execute, and yield quick responses.
Technical Support was quick
What do you like best about the product?
Easy outreach to potential customers in an efficient structured manner. I use it every day for prospecting.
Customer Support is great.
Customer Support is great.
What do you dislike about the product?
It does not have a LinkedIn plugin like Amplemarket does, which makes you have to do LinkedIn steps manually. Furthermore, can't pull leads directly from LinkedIn.
What problems is the product solving and how is that benefiting you?
It makes reaching out to prospects structured and provides analytics of who should be your top priority to reach out to.
Unlocking Sales Success
What do you like best about the product?
I really like Outreach for its standout features. The user-friendly interface and robust automation capabilities are top-notch, providing effective tools to streamline communication and outreach in sales. The platform's versatility and seamless integration have significantly improved my overall sales experience, making it more efficient and successful in reaching my target audiences. Also, their customer support is above average.
What do you dislike about the product?
I appreciate Outreach's features, especially its user-friendly interface and powerful automation tools, making sales communication streamlined and efficient. However, I've found the pricing to be relatively high, and as a new user, navigating through all the features posed a bit of a learning curve. There have been instances of technical glitches and system lags, affecting the overall user experience.
What problems is the product solving and how is that benefiting you?
Its streamlined communication and outreach processes have saved me a lot of time and effort. Also, the automation capabilities are fantastic, allowing for more efficient and personalized interactions with potential clients. This not only speeds up the sales cycle but also makes the overall customer experience better. The analytics and tracking tools provided by Outreach have been invaluable, giving me real-time data to make informed decisions and optimize my outreach strategies.
Great prospecting tool
What do you like best about the product?
Very clean, intuitive UX. Easy to set up and customize. Integrations with SFDC and other tools just work.
It's one of the most succesful and adopted tools implemented within our sales org.
It's one of the most succesful and adopted tools implemented within our sales org.
What do you dislike about the product?
To be honest can't really think of anything.
What problems is the product solving and how is that benefiting you?
Being able to prospect at scale, by both BDRs and AEs
Great Platform for managing prospect outreach.
What do you like best about the product?
The tool is super simply and easy to use - incredible for call blitzs.
Really intuitive - best feature by far is the linkedin integration! It really enhances my outbound messaging to ensure prospects can be engaged with meaningful outreach.
Sequences and tasks derived from that are ideal - allowing me to effectively personalise my messaging to prospects.
Really intuitive - best feature by far is the linkedin integration! It really enhances my outbound messaging to ensure prospects can be engaged with meaningful outreach.
Sequences and tasks derived from that are ideal - allowing me to effectively personalise my messaging to prospects.
What do you dislike about the product?
Analytics could be improved - to make it better for coaching and development.
What problems is the product solving and how is that benefiting you?
Managing our outbound sales engagement.
Great tool for managing sales contacts/pipeline!
What do you like best about the product?
I love that it's easy to stay organized and on track of daily sales activities. It also makes creating and tracking sequences a breeze! Couldn't do my job without it!
What do you dislike about the product?
I sometimes encounter errors when trying to bulk upload contacts from a CSV file.
What problems is the product solving and how is that benefiting you?
Easy to keep track of all sales activities and conversations, and measure the effectiveness of my work.
Solid Sales Automation and Intelligence Software
What do you like best about the product?
Outreach is great for gaining intelligence on customers and propsects and answering questions like "who is engaging with our content" and automate sales motions around that. I especially like the ability to see which propsects are opening our Outreach emails, both for customers at the top and bottom of our funnel.
What do you dislike about the product?
No outreach software can replace solid strategy. If your company doesn't have a clear, compelling value prop and call to action, no amount of automation is going to help you book and covnert more meetings.
What problems is the product solving and how is that benefiting you?
Managing outbound prospecting motions at scale. Doing this without a tool like Outreach would be a lot more challenging.
Outreach's proactivity and simplicity is the best in industry
What do you like best about the product?
I've been using Outreach for the past 2 years, and I'm impressed! The simplicity of the tool is a game-changer. The task options are intuitive, making it easy to navigate and execute various outreach activities.
One standout feature for me is the sequences that send reminders. It's such a time-saver and ensures that important tasks never slip through the cracks. The personalization aspect adds a nice touch, making communication feel more genuine and tailored.
Additionally, the seamless integration with LinkedIn is a huge plus. It streamlines the process and enhances the overall user experience. Kudos to the Outreach team for creating a tool that truly understands the needs of its users. I'm looking forward to exploring more of its capabilities!
One standout feature for me is the sequences that send reminders. It's such a time-saver and ensures that important tasks never slip through the cracks. The personalization aspect adds a nice touch, making communication feel more genuine and tailored.
Additionally, the seamless integration with LinkedIn is a huge plus. It streamlines the process and enhances the overall user experience. Kudos to the Outreach team for creating a tool that truly understands the needs of its users. I'm looking forward to exploring more of its capabilities!
What do you dislike about the product?
While Outreach is generally user-friendly, the reporting features could use some improvement. The analytics are somewhat basic, and more in-depth insights would be beneficial. Additionally, occasional lags in syncing with LinkedIn can be frustrating. Despite these minor drawbacks, Outreach remains a solid tool for streamlined outreach and task management.
What problems is the product solving and how is that benefiting you?
It's the best outbound tool I use, right from tracking emails to outbound calling and the multiple calling options of using local numbers across regions is a game changer for my pick-up rates. I also track a lot of leads which helps my sales engagement as well.
Time Saver for Sequences
What do you like best about the product?
Amazing workflow potential, great way to fast track options
What do you dislike about the product?
nothing, great experience overall here !
What problems is the product solving and how is that benefiting you?
quick outreach to sequences
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