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Reviews from AWS customer

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4-star reviews ( Show all reviews )

    Chad J.

Jamf Pro Is An Excellent Offering

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Jamf Pro is very comprehensive, highly complex endpoint device management system. It allows a dedicated admin the ability to craft policies, configurations, settings, accounts, etc with a minimum of fuss. One of the things differentiating Jamf from other similar offerings is the Jamf binary, as it allows management of items not covered by Apple policies... essentially Jamf offers a tighter integration into the OS itself.
What do you dislike about the product?
Cloud instances are of course highly dependent upon a number of variables, and quality of service can be hugely impacted by enterprises choosing not to follow vendor guidance re: ports/protocols.

The initial ramp-up can be a bit daunting as there's a bit of a learning curve. The cloud portal could be a bit cleaner as well, as there's a lot of clicking around. Certain functions could very well be consolidated.
What problems is the product solving and how is that benefiting you?
Jamf Pro allows us to quickly onboard and managed Apple mobile devices in a primarily Windows-centric enterprise. It allows us to very, very nearly replicate the policies implemented by our AD teams, manage AD creds, auth to VPN/other corporate resources, map drives.


    Education Management

Great way to ensure peace of mind

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Being able to use its profiles and extensive search functionality in order to ensure our student ipads are correctly configured and manged. Also really like the interface design, its very intuitive.
What do you dislike about the product?
The only thing i dislike about it is how sometimes it tends to lose connection to some devices over time, and its a real pain to get it back talking to Jamf.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping us solve the problem of managing thousands of ipads and hundreds Mac devices all at once. Meaning that our staf and students can learn and do their job effectiveley without interruption.


    Marketing and Advertising

Taking Control of your Apple Fleet with Jamf Pro

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Jamf Pro has really helped our company customize and take complete control of the Macbooks and iPads in our fleet. The integration with Apple Business Manager makes remote device enrollment a breeze, so we can automatically add new devices to prestage enrollments as soon as we procure them. We also don't have to provide as much support to end-users during enrollment, because the majority of the process is completed for them during automated device enrollment.

Manual and tedious processes have become much easier, and Jamf provides great documentation to allow for easy implementation and customization. I'd definitely recommend Jamf Pro to any company small or large as their main resource for managing Apple devices.
What do you dislike about the product?
Something I don't like about Jamf Pro is the layout of certain resources. A lot of resources are found under the Settings tab, which can be a bit counterintuitive
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping manual processes become more automated, and in turn, saving our IT team a ton of time. We don't have to configure individual device's settings one by one anymore, and we can monitor and manage security settings all in one place.


    Luie L.

The best but still room for improvement

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It's head and shoulders the best MDM for Macs. Tons of customization available between packages, profiles and scripts to install exactly what you want and how you want to. Our customer service team is very responsive and is always one call away.
What do you dislike about the product?
Changes to the backend of Configuration Profiles to support new features and provide a better experience take a while to implement.
What problems is the product solving and how is that benefiting you?
Ensuring Macs are secure with our security software stack and that our MSB is enforced.


    David M.

Day 0 Support, much appreciated

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Jamf Protect just catches the things we miss. It has helped get our compliance to a consistent standard. I also love the integration with Jamf Pro and how easy it is to remediate issues. Also enjoyed that we could click a button and have the configuration profiles to setup new endpoint just show up in Jamf Pro. Made implementation very easy.
What do you dislike about the product?
The anti-virus definitions aren't updated as frequently as other EDR tools. The analytics are hard to update.
What problems is the product solving and how is that benefiting you?
Security insights about our devices.


    Government Administration

Pretty much a requirement for Apple devices at work

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Features, customization, hand and hand support with Apple, better customer support
What do you dislike about the product?
Some configs difficult to code, no Android support (yet?)
What problems is the product solving and how is that benefiting you?
A more stable and reliable vendor vs competition


    Information Services

Jamf Love

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I love how easy it is to be able to use the web UI to be able to manage all of our apple products.

I love Jamf's dedication to day 1 support for Apple Updates.

I love the jamf API framework and the test page to be able to learn how they work.
What do you dislike about the product?
There needs to be more parity in the UI configurations.

There are a. few pages where there are Edit buttons at the top right instead of the bottom right with the rest of the buttons, then the save is also in that location instead of the bottom right.

Building a restrictions config profile for white/black listing allowed apps, each app there is no save button but if doing a custom homescreen config, each app requires an individual save button before being able to add the next one.

There are dropdown boxes on some screens where you can use the keyboard and search and others that you cant and have to scroll through long lists of items to find the right one.

There are Filter options on some pages and not others causing you to have to scroll through them all to locate the right one.

The classic APIs need to finish the migration to the new Pro API endpoints.
What problems is the product solving and how is that benefiting you?
Jamf allows us to simply and easily control our whole apple fleet.


    Computer Software

Using JamfPro has been an ideal solution for our MDM solution within the company.

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The ablility to use and create smart groups is what I like most compared to some other solutions
What do you dislike about the product?
Not neccessarily a dislike but being on the RC program comes with its own challlenges at times.
What problems is the product solving and how is that benefiting you?
JamfPro is helping us to be able to effectiely control our fleet in the remote world that we live in.


    Research

Jamf Pro makes deployment easy

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Jamf allows me to deploy to many users at scale. It is easy to use, and integrates well with our office's workflow.
What do you dislike about the product?
It can occasionally be difficult to hear back about any issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Allows us to quickly deploy machines to users with minimal touch points. We are assured that the devices have the same software and setup on each laptop.


    Information Technology and Services

Powerful tools, top of the line.

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
it is definetly the best MDM for Apple at the moment, with all the features and integrations available
What do you dislike about the product?
they has been staganting a it when it comes to the MDM game. hopefully they are exciting updates that will change the game a bit.
What problems is the product solving and how is that benefiting you?
managing Computer and Updates