Mixpanel
MixpanelReviews from AWS customer
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Amazing product. Generous startup program. Great UI.
What do you like best about the product?
Mixpanel makes data anaylsis and visualization as easy (& beautiful) as possible. We've been able to answer any questions that have ever come up. The dashboard tool is a great way to have an at-a-glace visual of our product. I always have several Mixpanel tabs open at any given time.
What do you dislike about the product?
The only negative thing I can say about Mixpanel is hyper-specific, but when using the "Funnels" view, I wish I could toggle off the first action in the funnel from the display, as it is always 100%, so that visualization isn't needed. That is my only complaint after 4 years of use!
What problems is the product solving and how is that benefiting you?
Mixpanel solves all of our product analytics, and makes anaylyzing data an enjoyable task.
Mixpanel delivers fast and intuitive data visualizations
What do you like best about the product?
User interface is uncluttered, and the graphs available (funnels, flows, retention) have clearly been designed to handle the major questions businesses often face in an intuitive workflow. The amount of data Mixpanel has been able to handle and still maintain fast processing times is very impressive.
What do you dislike about the product?
There are useful Mixpanel features I learned from watching the youtube tutorials, I don't think I would have found them otherwise (eg changing the retention graph to a frequency graph). It might help to have these features more publicized through tooltips/tutorials etc
What problems is the product solving and how is that benefiting you?
Measuring customer retention, frequency of product use, and using the flows report to identify where customers who are not following the intended customer journey end up.
Totally reccomended
What do you like best about the product?
Mixpanel offers robust analytics capabilities, allowing businesses to deeply understand user behavior and make data-driven decisions. Its ability to track and analyze user interactions in real-time across various digital platforms is particularly impressive. The platform provides insights into user engagement, retention, and conversion rates, which are invaluable for optimizing product performance and enhancing the overall customer experience. Additionally, Mixpanel's user-friendly interface and customizable dashboards make it easy for users to visualize and interpret data effectively.
What do you dislike about the product?
Nonthing to add here as from what I have seen and used everything fits my need
What problems is the product solving and how is that benefiting you?
Seeing the trends of our customer activity to help us with Supply decisions.
The definitive product analysis tool
What do you like best about the product?
the ease of deep diving into data to understang customer behavior
What do you dislike about the product?
any event / property needs its effort to be implemented. After 2 years we still trak approximately half of the product actions.
What problems is the product solving and how is that benefiting you?
Mixpanel is giving me eyes to watch users behaviors and to uderstand what is going on on the product. I can finally make decision based on real data and not just assumptions.
A very good tool for data representation
What do you like best about the product?
The dashboard works fantastically and are very easy to deploy in website
What do you dislike about the product?
UI has to be more user friendly as many of the functionality remains unexplored.
What problems is the product solving and how is that benefiting you?
Creating dashboard and pulling data for product analytics
Mixpanel - A Third Eye For Your Data
What do you like best about the product?
Wide range of features makes mixpanel different from the rest. The customer support team is just an email away. Their quick addressal to the issues makes mixpanel even better.
What do you dislike about the product?
The increase in response time for the import events api, although very rare, but can potentially lead to certain mismatch at client's end.
What problems is the product solving and how is that benefiting you?
Mixpanel helps in creating reports to visualise customer behaviour, customer retention on particular features testing.
Great for startup product analytics
What do you like best about the product?
The free tier and their startup programme make it really easy to get up and running with analytics without the fear for spending money your startup probably doesn't yet have.
What do you dislike about the product?
It took my team a while to figure out what type of product-level events were the best to be sending to mixpanel. This isn't really mixpanels fault though.
What problems is the product solving and how is that benefiting you?
Mixpanel is helping my startup better understand how customers are using our app so that we can make changes to our features and measure the impact of those changes at the product level.
Amazing tool - even more amazing people working there
What do you like best about the product?
So we have used Mixpanel for a little more than 3 years now, and Mixpanel helps getting the overview of our platform. It is amazing how you can structure all this data, and make it into beautiful graphs. We have even used it in presentations for our customers.
What do you dislike about the product?
It can be quite overwhelming to start with, but in the end, you end up with beautiful results.
What problems is the product solving and how is that benefiting you?
Mixpanel is where we sort our data, and make it digistiveable. We track behavior across the platform, and mixpanel help us with the great overview of our platform.
Exceptional Support and Expertise: A Mixpanel Experience Highlighted by Ashley's Outstanding Service
What do you like best about the product?
I recently had the opportunity to use Mixpanel for our analytics needs, and I'm thoroughly impressed by both the platform and the support team. A standout experience was with Ashley, their support engineer, who went above and beyond in assisting us. She demonstrated not only deep expertise but also a remarkable commitment to solving our specific challenges. Ashley's proactive approach, coupled with clear and helpful guidance, made our experience exceptionally positive. It's rare to encounter such dedicated and effective customer support. Mixpanel, thanks to professionals like Ashley, has proven to be an invaluable asset to our team.
What do you dislike about the product?
A touch more expensive then I would want, but worth it.
What problems is the product solving and how is that benefiting you?
We need to know how our customers use our product, how they move through our sales funnel.
What parts are sticky and where we fail them.
What parts are sticky and where we fail them.
A more sophisticated search and data collection tool
What do you like best about the product?
As a project manager, I have used Mixpanel that is a comprehensive tool that is centered on tracking events and user profiles. The dashboard offers a very intuitive interface that includes a graphical viewer that presents complex data in easy-to-read form. This has been useful in mobile app analysis, especially in heat map illustrations showing users interactions.
What do you dislike about the product?
We’ve had a few instances where server-side integration protocol seemed lagging, which slightly affected the operations tempo. Furthermore, some parts of the documentation feel a little outdated, and some sections of it have proven to be confusing, and I needed tech support to go around those few confusing aspects.
What problems is the product solving and how is that benefiting you?
With the help of Mixpanel, we are able to identify and understand the important user behaviors that directly guide our product development strategies.
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