Structured notes have boosted developer collaboration and save time on documenting workflows
What is our primary use case?
My main use case for Notion is making developer and software engineering notes and then sharing it with team members.
I use Notion for documentation of technical work that I have carried out, and because I use so many different command-line tools, I have pages within Notion for different commands that I have commonly used. I appreciate the feature within Notion that allows you to insert code blocks, which makes it very easy to read the documentation when going back. For a specific example, when I set up a Jenkins pipeline, I was writing a piece of documentation for how I did that end-to-end, including the command-line arguments that I passed in.
What is most valuable?
The best features Notion offers include a user interface that is very easy and clear to navigate, the fact that pages are embedded within other pages which makes it easy to structure your pieces of work, the ability to share it quite easily with other team members, and the ease of inserting emojis.
The page embedding feature is something I quite appreciate, as it avoids the need to create folders and then documents within them. You can create elements within Notion with one being within another, so a page within a page. That is quite beneficial and it makes it very quick and easy to use the tool, which speeds up my workflow.
Notion positively impacts my organization by improving productivity, as it provides a great way to organize documentation. By using Notion, I would say you could probably save at least 10% of your engineering time just because you are able to write documentation which is easy to read and easy to share with other team members. Teams could expect at least 10% time savings just from using a highly structured documentation tool such as Notion.
What needs improvement?
There is not really anything that stands out as a key limitation of Notion; I use it for documentation and just need somewhere to write my notes quite easily and structure them well.
There is not anything that is a standout limitation, but if I had to pick something, it would probably be that the offline mode could be improved, as most of the time you need an active internet connection for most features. The one thing that could be improved is the offline mode to make it easier to use in an offline environment rather than having to maintain an active internet connection.
For how long have I used the solution?
I have been using Notion for around four years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Notion is highly scalable; I do not manage the infrastructure running Notion itself, but I presume Notion's infrastructure can scale to however you want to use it, so there are no issues with scalability.
How are customer service and support?
I have never interacted with the customer support.
Which solution did I use previously and why did I switch?
I previously used Google Docs for taking engineering notes, which works fine, but I do not appreciate the code block feature within Google Docs. Notion is very good because it is very clear and very clean to read, and you can also select from numerous different languages that you want to write in, whereas in Google Docs, it is limited to probably five or fewer languages compared to Notion's over 15.
Which other solutions did I evaluate?
Google Docs was probably the only other option that I was looking at, but it is not really built for software engineering notes.
What other advice do I have?
I would recommend people try using Notion, as there is a free trial feature so people can see if they want to use it. It has many great features, including the code block feature, the ability to insert tables, and you can insert many different types of elements, making it a powerful documentation tool. I would rate this product a 10.
Versatile Documentation Tool with Some Searchability Challenges
What do you like best about the product?
I like Notion for its ability to handle any kind of documentation that needs to be shared. It's a much better version compared to Google Docs because it's easy to navigate, and you can create structured documentations. I appreciate the use of different emojis and the structure it allows. Also, getting a PRD created by ChatGPT and directly copying and pasting it into Notion without losing the structure is really helpful. These features, along with its ease of search, are valuable to me. Plus, the initial setup was very easy.
What do you dislike about the product?
Sometimes it's very difficult to find a documentation that I create. The searchability on Notion is still a little bit difficult.
What problems is the product solving and how is that benefiting you?
Notion helps me create structured documentation and PR leads to be shared across my team easily.
Easily Navigable Databases That Keep Our Teams Organized
What do you like best about the product?
Create easily navigable database of information for my teams as well as for individual use
What do you dislike about the product?
A lot of the creation is not intuiative, especially when building database structure. Even when I look at an existing page that I want to create something similar I often find it difficult to reverse engineer it.
What problems is the product solving and how is that benefiting you?
It gives me a central place to store thoughts, processes, plans etc for my team and the wider business
AI-Driven Efficiency, Needs Better Integrations
What do you like best about the product?
I really like the AI tools in Notion that help us transcribe our meetings and accurately keep track of people's actions. We love the databases in Notion and how they allow us to create management systems for almost any process in our business. The new AI agents feature is excellent and can automatically carry out tasks, saving our team time and making us more productive. The flexibility of these tools is great because we can customize them to our needs.
What do you dislike about the product?
We'd love it if the integrations were a little better. Things like being restricted just to Google Calendar and Gmail is frustrating. So Microsoft integrations and also, a simple process to build our own integrations would be excellent.
What problems is the product solving and how is that benefiting you?
I use Notion for accurately recording meetings, tracking actions, and planning dev sprints. The AI tools and database features save us time and enhance productivity.
Centralized Hub with Excellent Search, Privacy Needs Work
What do you like best about the product?
I like how easy the search filter is in Notion. The search feature uses their AI to scan documents and pull the most relevant info, so even when I don't know what I'm looking for, it gives me something good. Also, Notion provides one central location to access everything, which is great for storing all of my company's main internal information and handbooks.
What do you dislike about the product?
I find privacy and access to be an issue. There are times when I have permission to access an item, but when I try to open it, I get redirected to a URL and then it tells me I don't have access.
What problems is the product solving and how is that benefiting you?
Notion provides one central location to access everything. I like how easy the search filter is; it uses their AI to scan documents and pull the most relevant info, even when I'm unsure what I'm looking for.
My Favorite Note-Taking App—Flexible Formatting and Easy Document Creation
What do you like best about the product?
I love the ease of creating new documents and how well you can format them. There are so many options available, which makes it really flexible for different uses. It's honestly my favorite note taking app.
What do you dislike about the product?
The main thing I’m still wishing for is stronger protection against accidental edits. I’d really like a feature that lets you lock pages so they can’t be edited unless you intentionally press a button to unlock them. That would give me more peace of mind when I’m working with important documents—especially ones I’ve spent time organizing and formatting exactly the way I want.
What problems is the product solving and how is that benefiting you?
Notion is solving the challenge of having all my information scattered across different apps and tools. Instead of juggling multiple note-taking apps, databases, and organizational systems, I can keep everything in one centralized knowledge base.
The biggest benefit is that I can organize and format everything exactly how I want it. I can create a structured knowledge base where information is easy to find, with good indexing and search capabilities. Everything is in one place, well-organized, and searchable.
Intuitive and Centralized for Large Teams
What do you like best about the product?
I love how easy it is to use Notion, how intuitive it is, and the fact that the whole team can work on this tool collaboratively. Additionally, the tool solves organization by allowing everything to be well-structured and ordered, making team organization quite simple. Notion also has a very simple way of functioning and allows me to be quite organized. The initial setup was very easy.
What do you dislike about the product?
No, probably the only times I've thought about leaving Notion is because maybe Jira offers me a similar tool, which is integrated with our entire development stack.
What problems is the product solving and how is that benefiting you?
Notion solves organization, allows everything to be well structured and ordered, and facilitates team organization. It has a simple way of functioning, which allows me to have quite a bit of order.
Easy to Use, Feature-Rich Platform
What do you like best about the product?
It's very easy and has a lot of features
What do you dislike about the product?
I feel like the AI feature doesn't always hit the mark
What problems is the product solving and how is that benefiting you?
Keeping everything organized, increasing visibility and tracking, cross functional work
Great product
What do you like best about the product?
its really easy to use and i like how it is easily integrated in my workflow.
What do you dislike about the product?
there are too many features and it can csometies be complicated
What problems is the product solving and how is that benefiting you?
Ease of Implementation
Customer Support
Frequency of Use
Excellent Organization Across Topics
What do you like best about the product?
Organization across many different topics
What do you dislike about the product?
High learning curve. Structure to start isn’t super intuitive
What problems is the product solving and how is that benefiting you?
Turning my call notes into action items, supporting more async collaboration. More time to work, fewer meetings. Automatically organize my tasks and follow up
