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Confluence

Atlassian

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    Areeb A.

Clean Design, Autosave, and Easy Search—Great for Documentation

  • March 31, 2026
  • Review provided by G2

What do you like best about the product?
The default font and page design is good.
Autosave is there.
Less complicated than Microsoft word.
I will recommend confluence over ms word or office for documentation.
Searching is easy in confluence
What do you dislike about the product?
I think the page is heavy in confluence, it takes time to load , even with searching. Searching is easy but it also takes time ti load the exact content
What problems is the product solving and how is that benefiting you?
We are using it for all our documentation. It is also Integra with JIRA. Hence entire organisation documentation is managed by it


    Transportation/Trucking/Railroad

Deep Integrations, Rich Formatting, and Effortless Confluence Usability

  • March 31, 2026
  • Review provided by G2

What do you like best about the product?
Everything. The deep integrations with JIRA, Slack and PowerApps. I like the rich formatting styles, permissions and access control at page level/item level. Lastly, I like the ease of use that confluence provides.
What do you dislike about the product?
Sometimes, it is tricky to find a speicifc document.

When I am editing a document and hit update, it takes me to the top and not back to where I was. Simple things, but, make a huge difference when it comes to keeping myself focused.

Tabular data and templates are still a bit of a work-in-progress in my opinion and can achieve higher levels of perfection that a tool like Confluence generally does provide.

Overall, I still like it minus the above few points.
What problems is the product solving and how is that benefiting you?
It solves the biggest problem for our organisation/team and that is "It is a secure knowledge repository with multiple formatting options/views and more with integrations to other tools"


    Kelsey P.

Effortless Collaboration, Seamless Jira Integration

  • March 30, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy Confluence is to use, making our project documentation much more straightforward. I also appreciate its seamless integration with Jira, which allows us to embed tickets directly into Confluence documents and use the shortlinks feature to project boards. This integration helps us collaborate efficiently and share documents easily, addressing issues of working in silos.
What do you dislike about the product?
I still haven’t found a solid roadmapping feature built into Confluence. It would be great if they released their own option—something more robust than the basic plugin alternatives.
What problems is the product solving and how is that benefiting you?
I use Confluence to address the problem of working in silos by making it easy to share documents and collaborate with others.


    Jill P.

Great for Organization-Wide Knowledge Sharing

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
Great way to integrate all knowledge sharing across the organization
What do you dislike about the product?
search functionality is a little clunky; difficult to find things at times.
What problems is the product solving and how is that benefiting you?
placeholder for all institutional knowledge


    Atanu M.

Seamless Integration with AI Capabilities, Needs Smoother Editing

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
I use Confluence for creating and standardizing processes within my team, and it helps me maintain detailed documentation. I find it very valuable as a go-to knowledge hub, not just for our team and company stakeholders but also for easy and secure sharing with clients. I appreciate that it maintains not just a knowledge base, but also keeps updates in terms of our regular development releases and its security scans and posture. The recent hit for me is definitely the Rovo AI assistant built into Confluence. Instead of manually going through all the Confluence pages on related topics, I can take help from Rovo, which searches throughout my project workspace and provides me with all relevant info catered to my prompt. Furthermore, Rovo anticipates my further requests and suggests my next prompts, which is really a game changer. It helps in the analysis of complex PRDs and solution architecture documents, or any misses in the requirements, which would otherwise take hours for my team, thus improving efficiency significantly. Additionally, the initial setup of Confluence was pretty easy.
What do you dislike about the product?
Well, while updating a page I still feel Confluence is a little clumsy as compared to edit modes in other tools. So, edit mode and version history and logs could be improved. They could be more smooth, similar to Google Docs. Also, similar to Google Doc's version history, which not only allows to view but also restore older versions, is something that would make a huge difference to Confluence edit mode.
What problems is the product solving and how is that benefiting you?
I use Confluence to create standardized processes and maintain detailed documentation. It serves as a secure, easily shareable knowledge hub for my team and clients. Rovo AI in Confluence enhances efficiency by quickly analyzing complex documents and anticipating my prompts.


    Safin G.

Effortless Collaboration with Versatile Formatting

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
I like that Confluence is very easy to use, allowing me to set it up as simply as signing up. I appreciate the easiness, collaboration, and formatting features. The platform allows me to collaborate with fellow product managers and team members, which is invaluable when writing documents together. I find the formatting options, like tables, font styles, and coloring, quite appealing and helpful. Additionally, the ability to write about any topic with AI assistance is incredibly useful.
What do you dislike about the product?
So far, I haven't found anything about Confluence that I dislike.
What problems is the product solving and how is that benefiting you?
Confluence keeps my notes organized and shareable across the organization. I write product requirement documentation and feature explanations for developers. Its easy collaboration, formatting options, and AI support enhance my productivity.


    Aayushi P.

Centralized Data Hub with Room for Search Improvement

  • March 22, 2026
  • Review provided by G2

What do you like best about the product?
I love how accessible Confluence is. We can connect Confluence with Jira, and have all tasks and task-related documents in one place. I also like the pages feature, which helps to edit, create, and organize documents. Apart from being able to edit, comment, and build on the same page, Confluence helps me to dump all my data in one place. It acts as one source of truth for all teams, new and old, and it helps people from different time zones to coordinate and work without a lot of human intervention.
What do you dislike about the product?
I think the search tool is a hit or miss, sometimes I can find a document just by using keywords, sometimes I cannot find it even with the full name.
What problems is the product solving and how is that benefiting you?
Confluence helps me centralize all data, creating a single source of truth for all teams. It facilitates coordination across time zones without much human intervention. I appreciate its accessibility and integration with Jira, which consolidates tasks and documents efficiently.


    Venkatesh B.

Confluence the problem solver for new features.

  • March 18, 2026
  • Review provided by G2

What do you like best about the product?
It is best in creating pages and sharing information so the new person who wants to gain knowledge or want to work on the task can easily go through the page and implement successfully.
What do you dislike about the product?
For the first time users it will be difficult to create tables and extra features.
What problems is the product solving and how is that benefiting you?
It solves a lot of problems when I try to implement new feature in my application I can go through the confluence page and I can easily implement the feature.


    george c.

Great for Team Discoverability, But Can Lead to Over-Documentation

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
the discoverability between teams is great - it's a super useful tool for collaboration.
What do you dislike about the product?
I don't always see the need for it in Product workflows. It can result in some over-documantation for PRDs etc. However it is great for storing historical information for help center articles etc.
What problems is the product solving and how is that benefiting you?
Confluence solves the need to have a centralised documentation hub accessible for the R&D department - the problem is really discoverability of company information for wider teams.


    Dor B.

Super Easy Internal Sharing for Information and How-To Guides

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
The way to share information and "how to" guides inside the company is super easy
What do you dislike about the product?
It need to have less sectors inside, sometimes navigating gets confusing
What problems is the product solving and how is that benefiting you?
Confluence addresses key business challenges like scattered knowledge, excessive communication, and lack of team alignment by providing a centralized workspace that serves as a single, reliable source of truth.