Sold by: Atlassian
Deployed on AWS
Create, organize, and share work to connect scattered information into a single source of truth.
4.2
Overview
Create, collaborate, and organize all your work in one place. Confluence is a team workspace where knowledge and collaboration meet. Dynamic pages give your team a place to create, capture, and collaborate on any project or idea. Spaces help your team structure, organize, and share work, so every team member has visibility into institutional knowledge and access to the information they need to do their best work.
Confluence is for teams of any size and type, from those with mission-critical, high-stakes projects that need rigor behind their practices, to those that are looking for a space to build team culture and engage with one another in a more open and authentic way. Equipped with Confluence, your team can make quick decisions, gain alignment, and accomplish more together.
To learn more and compare plans, please visit us at https://www.atlassian.com/software/confluence/pricing or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes
Highlights
- Unlimited spaces and pages - Create and organize as much content as your team needs.
- Best practice templates - Find templates from product requirement documents to marketing plans so you can jump in.
- Page versioning - Track and view the history of changes to each page, compare versions, and revert changes.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/ or check out any of our self help support documentation at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Shubhashish D.
Easy Team Documentation with Seamless Jira Integration
Reviewed on May 17, 2026
Review provided by G2
What do you like best about the product?
It’s easy to use for documentation and sharing with the team. It supports tables and images, and the integration with Jira is seamless, which makes it especially helpful for engineering.
What do you dislike about the product?
Sometimes it takes a long time to load, especially the side navigation. Still no AI help in writing.
What problems is the product solving and how is that benefiting you?
Sharing documentation with the team has been straightforward and helpful.
Wholesale
Confluence Keeps Our Team Aligned with Clear, Shareable Documentation
Reviewed on May 16, 2026
Review provided by G2
What do you like best about the product?
I believe Confluence truly brings my whole team together; any PM can read RCA docs or the Tech solutioning doc written by the Engineering team to know deeper about any product.
Especially amazing with large organisations,
Especially amazing with large organisations,
What do you dislike about the product?
I don't think I can think of anything major.
A minor UX change would be clubbing team-level documents together and notifying the user so I can proactively get updated about things being built in my team.
A minor UX change would be clubbing team-level documents together and notifying the user so I can proactively get updated about things being built in my team.
What problems is the product solving and how is that benefiting you?
Again, bringing the whole org together.
It's one common place where Engineering, Data Science, and PMs can come together and read documentation of all sorts.
It's one common place where Engineering, Data Science, and PMs can come together and read documentation of all sorts.
Pablo C.
The Living Single Source of Truth for Complex Technical Environments
Reviewed on May 15, 2026
Review provided by G2
What do you like best about the product?
What I like most about Confluence is how effectively it serves as a living, single source of truth. Its native, bi-directional integration with Jira keeps our project tracking and technical documentation aligned, so they don’t drift out of sync. With modern Atlassian Intelligence features that provide instant summaries, plus a robust macro engine, we can maintain strict technical governance while still making the documentation easy to navigate and accessible for non-technical stakeholders.
What do you dislike about the product?
The permissions management architecture comes with a steep learning curve. Setting up granular access control—especially when I’m trying to securely isolate spaces for external stakeholders or guest vendors—feels tedious and often requires ongoing auditing to make sure nothing is accidentally exposed or leaked.
What problems is the product solving and how is that benefiting you?
Confluence helps us solve the problem of siloed, tribal knowledge. With a centralized, easy-to-search wiki, we’ve been able to document our core standard operating procedures (SOPs) and technical playbooks in one place. As a result, onboarding new hires is much faster, and business continuity no longer depends on any one person being available.
Mythri K.
Easy Process Documentation with Strong Version History and Audit Trails
Reviewed on May 14, 2026
Review provided by G2
What do you like best about the product?
Maintaining process documentation is very easy on the Confluence. I also appreciate the audit trail of changes that is logged and how previous versions of it can be accessed to be able to build a defensible answer to external regulatory audit questions raised on an investigation
What do you dislike about the product?
Since the introduction of Rovo AI on the Atlassian products - especially Confluence, the loading of the documentation takes a long time.
What problems is the product solving and how is that benefiting you?
Confluence has made asynchronous updates very easy in a globally mobile team like mine. Everyone ends up on the same page with scheduled updates
Oleksandr K.
Solid Tool, But Naming Limitations
Reviewed on May 08, 2026
Review provided by G2
What do you like best about the product?
I like the integration with Jira because it allows me to automate the monthly report directly to Confluence based on Jira tickets. The analytics for pages are helpful as I can see if the page is popular or not. Confluence is also much more solid and user-friendly compared to Mediawiki, which we used before.
What do you dislike about the product?
I can't reuse the name for the page. For example, when I have Service 1 and Service 2 pages and try to create the page 'Intro' in the second nested page (Service 2 -> Intro) I got an error that 'Page already exists', so it requires a more complicated naming for pages.
What problems is the product solving and how is that benefiting you?
I use Confluence to keep internal documentation and provide IT support articles. It helps me organize documentation and manage the knowledge base.