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Confluence

Atlassian

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    Utilities

Best team collaboration tool

  • May 04, 2016
  • Review provided by G2

What do you like best about the product?
User Friendly.
Best team collaboration Tool.
Easy to create documentation pages.
What do you dislike about the product?
Interface can be better.
Need more customization options
What problems is the product solving and how is that benefiting you?
Creating the documents required for the project development.


    Internet

My experience with Confluence - Operations Perspective

  • May 03, 2016
  • Review provided by G2

What do you like best about the product?
I love the "favorite pages" feature that allows me to bookmark and go directly to the pages I visit most.
The auto formatting features when typing in text works well for me.
The "People" page with my company's directory seems like a nice feature. I could utilize this more often.
What do you dislike about the product?
The UX in general isn't very great - I feel like it's difficult to seamlessly navigate from page to page.
The UI is okay - could be improved.
I don't like the "All Updates" page that comes first - I wish this updates page was tailored to show updates that are relevant to the pages I create or follow... If there is already a way of doing this, I wish I could learn that feature myself.
What problems is the product solving and how is that benefiting you?
We needed to create a better candidate tracking/recruiting process. Previously, we would move into Jira from Confluence and create separate tickets for each individual candidate we interviewed. Then we would assign each ticket to an employee. However, this process was very cumbersome and tedious. We're now switching over to the Agile HR platform, which we hope to implement and replace the current recruiting process.
Recommendations to others considering the product:
I think Confluence is great from an administrative standpoint, especially when used in tandem with other platforms like Jira or Flow. It is helpful for creating HR pages in which you want to memorialize all-company info. That said, these all-company informational pages can also "go extinct," in the sense that new hires may rarely see these pages or may not know where to find them. My recommendation would be to somehow organize the clutter - i.e. push for a feature that tailors the "updates" page to show updates that only pertain to your pages/the pages you follow. Then, HR can encourage all employees to follow these "all company info" pages.


    Denise J.

Great for team Communication! :)

  • May 03, 2016
  • Review provided by G2

What do you like best about the product?
We're able to collaborate with the entire team with ease as well as ensure the info reaches the necessary people without too much interruption or being bogged down by emails.
What do you dislike about the product?
No exactly easy to know how to create new spaces for organization purposes.
What problems is the product solving and how is that benefiting you?
Collaborating, productivity, analysis, & transparency. We can openly communicate to see areas that need development and brainstorm solutions together.
Recommendations to others considering the product:
If you're looking for an open space to collaborate with your team and want less emails, get this! :)


    Computer Software

Our confluence corporate wiki

  • April 26, 2016
  • Review provided by G2

What do you like best about the product?
Ease of use, the integrations and software (plugin) community.
What do you dislike about the product?
Some of the lacking features, display and edit excel type documents directly in the page, needs more features around tables...
What problems is the product solving and how is that benefiting you?
Engineering team / PMs/ business integration.


    Computer Hardware

light weight Best collaboration tool of the current generation

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
The best thing about confluence is the light weight social platform.
one if the best feature i liked is meeting notes. very crisp and time saving feature.
others include the collaboration and discussion forums.
good to discuss items on official forum and get constructive output.
chatting feature adds beauty on top of all.
What do you dislike about the product?
Confluence dashboards can be beautified a little bit.
What problems is the product solving and how is that benefiting you?
we do a lot of team collaboration on this tool. this saves a lot of time over meetings and disruptive discussions.
helps quickly put further ideas that might be missed in personal discussions.
keeps track of all discussions hence solutioning becomes easy.
Recommendations to others considering the product:
This is a very light tool with loads of features. installation and setup is very fast.
plug in and plug out easily.
one of the best collaboration tool you can think of.


    Sean S.

Workhorse wiki/documentation product

  • April 24, 2016
  • Review provided by G2

What do you like best about the product?
Confluence makes it easy to document processes and procedures. Though documentation isn't always an enjoyable activity, making it simple for people means that it's more likely to get done, and done well.

I personally document rather extensively and I appreciate the ease with which I'm able to format my writing from the keyboard through keystroke actions or macros, without having to switch to a mouse.
What do you dislike about the product?
There isn't anything notable about this product that I dislike. I use it on a daily basis and the only thing that I find annoying is that sometimes search results don't seem to be ordered by the relevance I would have expected. That may be perception on my part or a configuration decision made by the administrators. Either way, it's a minor thing.
What problems is the product solving and how is that benefiting you?
We use Confluence to manage our internal wiki and documentation, and as a document repository. Over my 30 years in IT, I've found that one of the most difficult things to accomplish is to get people to write documentation. Confluence makes writing and editing documents easy enough that the "It's too hard or time consuming" excuse just doesn't fly. I'm not saying that writing docs is fun, but if you can make it less dreary the reluctance goes away, and we have a robust repository of knowledge to refer to.
Recommendations to others considering the product:
I'd suggest really digging into the full capabilities the product offers. It integrates well and has a lot to offer besides just being a knowledge base management tool,


    Internet

Confluence for Requirements Management

  • April 22, 2016
  • Review provided by G2

What do you like best about the product?
I have learned that there are many plug-ins that help accomplish the things we need to do, such as tractability to Jira and Approvals
What do you dislike about the product?
Much of what we do requires manual intervention
What problems is the product solving and how is that benefiting you?
Requirements management


    Sebastian P.

The best project documentation system I ever used.

  • April 13, 2016
  • Review provided by G2

What do you like best about the product?
Its seamless integration with Jira and the components it has to build different kind of documents. It has templates to create Retrospective meetings, Tasks Reports, etc. On the same note, it allows you to use and create your own templates.

Spaces are ways to separate different environments for documents and the permission model is the same as Jira, allowing you to configure the access at different levels.

One small thing that I like is that you can embed a Jira report inside a document, as well as different reports, allowing you to communicate with data taken directly from Jira.
What do you dislike about the product?
There is something that I dislike but I understand is something very common on these licensing models is that everything is tied to the Jira licenses, meaning that if you pay for 100 Jira licenses but only 20 uses Confluence, you pay for 100 Confluence licenses.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of sharing information within a project and the need to communicate progress in a project lifecycle. Also, be able to control the access of those documents across the project and company.

The benefits were clear during the project, by having a place to store all the knowledge we built in the team and with the client. Also, when problems arise, storing the meeting summaries and documenting decisions in the tool has proven to be fundamental to reach to agreements.
Recommendations to others considering the product:
If you suffered from not having a place to store the information you build on a project and after a year you need to find information to resolve a conflict, having a document repository such as this is critical.

Its easy of use and features allows you to have a quick climbing of the learning curve.


    Kyle F.

Friendly Structured Information Portal

  • March 29, 2016
  • Review provided by G2

What do you like best about the product?
Simple user interface that is easy to navigate but has all of the information you need easily accessible.
Easily share pages with individuals or groups, allowing them to receive updates as you modify data within them.
The ability to group data into different "Spaces" to prevent any one area from getting cluttered and overflowing information.
Familiar functions within page creation that resemble Office applications allowing you to easily and quickly work within a page.
The ability to add attachments such as PDF, XLS, DOC, etc to a page allowing you to launch it straight away.
What do you dislike about the product?
If many updates are done to a single page or multiple pages within a short amount of time and you are subscribed to the page(s) then your inbox will be flooded with email updates vs a summary e-mail sent out in intervals or something similar.
What problems is the product solving and how is that benefiting you?
This has allowed all of us in IT to "archive" our knowledge on the tasks we do on a day to day basis (procedures, phone numbers, contact information, task lists, etc) in an easily browsable central location, This comes in handy especially if someone is out sick or on vacation, allowing us to at least "limp" along so to say, and get someone up and running vs making them wait until the person is back.

The personal spaces are especially handy for things such as notes, to do lists, etc for your own personal use. Being very absent minded this does act as a reminder on what I need to do and a good way to double check I performed all of the steps.
Recommendations to others considering the product:
This is a simple but powerful portal / collaboration tool. It is simple to use, but has many many tools for your use. Allowing you to create groups for everyone, yourself, or just certain individuals so everyone who needs to be kept in the loop with certain things is updated when changes are made or new items are created.


    TJ N.

Outstanding knowledge sharing tool for small-to-mid sized businesses

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
The ability to move articles from space to space means your team can continue to organize (and reorganize) your content library as it grows and matures. The article editing feature allows for many different versatile layouts, including tables of content.
What do you dislike about the product?
I sometimes wish the editing featured easier insertion of styled code blocks
What problems is the product solving and how is that benefiting you?
We have a central, organized place for all of our company's information now, something that's a huge step up from disparate Google / Office docs and EOL products like Backpack.