Confluence
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Great for knowledge sharing
What do you like best about the product?
1. Great flexibility, especially with user privileges
2. Vast number of good add-ons.
3. Easy to use, yet powerfull text editors
4. Good macros
2. Vast number of good add-ons.
3. Easy to use, yet powerfull text editors
4. Good macros
What do you dislike about the product?
Converting to offline doc like PDF can be troublesome - particularly if you want to export the whole space (user manual).
Also, interaction with anonymous users (if your wiki is open for outside users like customers) could be better. For instance, is no "public mode" for when you display a page to anonymous user so you have to remove an object (Tools button i.e) completely because you want to hide just one element under it (page history for instance).
Also, interaction with anonymous users (if your wiki is open for outside users like customers) could be better. For instance, is no "public mode" for when you display a page to anonymous user so you have to remove an object (Tools button i.e) completely because you want to hide just one element under it (page history for instance).
What problems is the product solving and how is that benefiting you?
1. Online wiki for employees and team members. We managed to break knowledge silos and get that info and know-how available for appropriate people, always. Less delays and waiting for the guy that knows it.
2. We created an online user manual for our product available to anonymous users so now we always have up to date manual available for customers. Since we added some support, troubleshooting and installation info to the manual, we have less support tickets and less time to reply since our response can be shorter with added documentation links.
2. We created an online user manual for our product available to anonymous users so now we always have up to date manual available for customers. Since we added some support, troubleshooting and installation info to the manual, we have less support tickets and less time to reply since our response can be shorter with added documentation links.
Recommendations to others considering the product:
1. Great for breaking knowledge silos (internal documentation)
2. Very good for making online documentation available to users, but look for plugins to enchance this
3. Check the plugin you need, and if they are available for on premise and cloud versions
4. If you have JIRA, integration is rather good.
2. Very good for making online documentation available to users, but look for plugins to enchance this
3. Check the plugin you need, and if they are available for on premise and cloud versions
4. If you have JIRA, integration is rather good.
Confluence
What do you like best about the product?
It's flexibility to become whatever you want it to be.
What do you dislike about the product?
That's also a negative sometimes that there is so much you can do, a little more direction or suggested guidelines would be awesome.
What problems is the product solving and how is that benefiting you?
It solves our company communication issues by bringing nearly all communication to one place.
Team Organization Made a Little Easier
What do you like best about the product?
This isn't a one-size-fits all, but for those that do make use of Confluence - it's a great utility for keeping teams organized in a modern agency where lots of moving parts can get missed. Confluence has provided a platform for us to house important information, assets, and version control.
What do you dislike about the product?
A tool is only as good as its utilization - that being said, Confluence can have a bit of a learning curve, especially for those who have NO programming experience. Personally, I find it easy to create assets and useful utilities in Confluence, but since my colleagues don't...it makes it that much harder to get full team participation. This is just a minor fault, but it also means a lot more work is necessary for it's full potential.
What problems is the product solving and how is that benefiting you?
We work in a mostly agile environment - working in these circumstances requires a lot of documentation and a lot of moderation. Confluence at least provides a easily searchable system to keep these things organized like a library.
Recommendations to others considering the product:
Be sure to have a proper case for integration - in many cases, it can be viewed by financial deciders as a budget suck - but if your end-game is organization, it certainly makes the case.
Excellent collaboration tool for building a knowledge base
What do you like best about the product?
Very easy to install in your local infrastructure or to deploy on cloud. Because Confluence is a mature software wide used you don't get any critical bugs making this a reliable solution for communitary collaboration.
The usability is also great because it has a fluid, responsive and clean layout that makes using it very easy. You may take a while to explore and get used to all sections but It won't be a problem for you.
Confluence is a great tool to document all kind of projects and build a knowledge base to your business or for public purposes. You can use just one installation to create several wikis with differents subjects and contents (spaces).
Software integrations are available to bring to Confluence new functionalities that help users on daily basis activities like Jira Software.
The usability is also great because it has a fluid, responsive and clean layout that makes using it very easy. You may take a while to explore and get used to all sections but It won't be a problem for you.
Confluence is a great tool to document all kind of projects and build a knowledge base to your business or for public purposes. You can use just one installation to create several wikis with differents subjects and contents (spaces).
Software integrations are available to bring to Confluence new functionalities that help users on daily basis activities like Jira Software.
What do you dislike about the product?
Short time of trial version (only 30 days). In this period you may not be able to explore all software features and make sure that is a suitable tool for you and your team.
Sometimes is hard to find some content using the search tool so I think it should be improved.
Sometimes is hard to find some content using the search tool so I think it should be improved.
What problems is the product solving and how is that benefiting you?
Team collaboration working in differents projects to update all members together. After we finish our projects we hope to use the information produced to build a knowledge base to future projects and coworkers.
Recommendations to others considering the product:
Despite of short time of trial version, you can use it to test some functionalities. Deploying on cloud in a few clicks is a reality and it can help you decide faster! You need to buy licenses depending on number of users so be sure to know your user amount to fit the price in your needs.
Great for posting/sharing content, could be made simpler for wider adoption
What do you like best about the product?
Very simple to get started with out-of-the-box templates. Also very simple to add content.
What do you dislike about the product?
It's difficult to make the wiki pages engaging. If the pages are not engaging, then users don't visit them as frequently as they should.
What problems is the product solving and how is that benefiting you?
We use it as an internal portal to share information and content. It is pretty much the landing spot for all internal development and enablement content.
Great product for work
What do you like best about the product?
Confluence provides great documentation features, is secure, and enables single sign-on(SSO).
What do you dislike about the product?
upgrades to the product can be challenging if you've done any customization to the programs files. There is no official supported tool for migration, so converting from your existing wiki to Confluence may be best handled by a consultant who is very familiar with the process and its pitfalls.
What problems is the product solving and how is that benefiting you?
I use Confluence for work. It's great for archiving knowledge of how to do day-to-day tasks. Personal spaces is also great for personal use such as creating reminders for myself.
Recommendations to others considering the product:
If you're considering implementing Confluence in your corporation, try it first with a small setup as it is cheap and fast to configure. You will be able to switch and scale your solution without info loss
Best in class wiki for startups to the enterprise
What do you like best about the product?
I like that confluence has all the tools in an easy to use interface. It's got great text editing capabilities, visual editors and tools, and administrative permissions that make it powerful for large groups.
What do you dislike about the product?
Sometimes I wish that wiki markup was exposed if I have to do some fine grained editing. I was at one company of 7000 users in 2008 and the internally hosted instance would crash all the time and was slow, but that might have been an IT issue.
What problems is the product solving and how is that benefiting you?
Teams need a place to collaborate and document information across teams. Google docs is good but hard to deep link and isn't a tree or web of pages. Confluence fits the bill with the right blend of features and integration with other applications.
Recommendations to others considering the product:
Confluence is a bit bigger and heavier than other free open source wikis frameworks. But it has much more scalability and innovation behind it.
Confluence is a useful tool to augment your team collaboration.
What do you like best about the product?
Its integration with JIRA is great. Allowing to link issues and users to confluence posts.
It has some nice MACROS like the road map tool, or the custom ones are nice.
It is quite a robust tool, with tons of features that used together are very helpful for collaboration, visibility and project management.
It has some nice MACROS like the road map tool, or the custom ones are nice.
It is quite a robust tool, with tons of features that used together are very helpful for collaboration, visibility and project management.
What do you dislike about the product?
It is very buggy, specially when resizing the screen (responsive views).
Collaboration is a pain! Often things get overwritten when two or more people are editing the same document.
Seriously, it'd be great if it had a similar functionality to Google docs.
The learning curve, is steep.
The User Interface is inconsistent and finding documents presents a challenge always (Unless you've saved the link).
The search functionality is not great. You have to type the exact title of the doc you are looking for to find something (if lucky).
Collaboration is a pain! Often things get overwritten when two or more people are editing the same document.
Seriously, it'd be great if it had a similar functionality to Google docs.
The learning curve, is steep.
The User Interface is inconsistent and finding documents presents a challenge always (Unless you've saved the link).
The search functionality is not great. You have to type the exact title of the doc you are looking for to find something (if lucky).
What problems is the product solving and how is that benefiting you?
Document Collaboration.
Recommendations to others considering the product:
It is a good tool. Not the best out there, but since it works together with JIRA, makes it useful.
They are always releasing new features and fixes, so I would give it a chance. But if you dont need JIRA integration and are looking to collaborate just on plain text docs, I would look around, Confluence might be overkill.
They are always releasing new features and fixes, so I would give it a chance. But if you dont need JIRA integration and are looking to collaborate just on plain text docs, I would look around, Confluence might be overkill.
Aging Wiki that unfortunately is the best of the worst at this time
What do you like best about the product?
It has all the basic feature of a wiki. It does integrate half decently with JIRA. A lot of enterprise people are familiar with it, making it a useful communication between engineers and product owners/managers. It has hosted and self hosting options, useful for enterprise who wants to bring the data completely in house.
What do you dislike about the product?
The hosted version is slow. The UX is very dated. Does not support concurrent editing in real time. Most non wiki features, like comments, image management etc feels like addons that does not quite fully integrate with the main product. Access control is terribly complicated. Image formatting and handling is poor. Table support is minimal. Attachment support is poor.
What problems is the product solving and how is that benefiting you?
All companies should use a wiki to share and capture organizational knowledge. Confluence does that. From market research, to product design, to system architecture, and meeting minutes etc should be captured. I have used Confluence in many different organization. Once all parts of the organization is comfortable entering information into the shared wiki, it greatly improve transparencies.
Recommendations to others considering the product:
There is a learning curve in learning to do more complex formatting. Image handling is limited. If you want to setup different access control, make sure you understand how it works. Some customization requires admin access but it is well worth doing. Plan your spaces (not layout, but groups of pages) well. One of the main issue when first using a wiki is for people to decide "where things go".
Users also have to get used to showing "work in progress" to everyone in the organization. This is against many people's natural tendency and need to be overcome for a organizational wiki to work.
Users also have to get used to showing "work in progress" to everyone in the organization. This is against many people's natural tendency and need to be overcome for a organizational wiki to work.
Great tools and easy to use
What do you like best about the product?
I find Confluence is very useful for me works, especially when it comes with many plugins and gadgets.
Stable tools, easy to use.
Stable tools, easy to use.
What do you dislike about the product?
I don't like Confluence due to some of the gadgets or plugins are expensive.
What problems is the product solving and how is that benefiting you?
Business: We are solving I.T business. Mobile Application & Websites.
Benefits: Store documents, share page/space so our people can see and edit
Benefits: Store documents, share page/space so our people can see and edit
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