Confluence
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Confluence is great if you use jira and can get your team to engage.
What do you like best about the product?
Easy to use and connections to other apps are very useful. Was easy to manage and create new pages and add content for others to see and use. Updating and commenting threads were very useful too.
What do you dislike about the product?
We started getting a spider web of data and information across multiple spaces. The amount of oversight necessary to avoid data duplication and to manage new spaces was becoming frustrating.
What problems is the product solving and how is that benefiting you?
Self documentation was achieved.
Confluence: a Wiki for business
What do you like best about the product?
Spaces and hierarchical management of pages make it easy to build out well-organized documentation systems that are easy to search and maintain (rather than a mess of documents in a shared drive or similar solution. Good integration with JIRA makes this even more powerful.
What do you dislike about the product?
The editor is sometimes at odds with the kind of document you are trying to create. Tables in particular can be tricky to get exactly what you want out of. That said, there's a lot of power to create useful, dynamic pages that can contain a lot of very nicely formatted information if you're willing to conform somewhat to the expectations of the the application's designers.
What problems is the product solving and how is that benefiting you?
We use Confluence to track engineering and product documentation, and have found a lot of utility in being able to centralize information, and get a report of versions and who has changed things and when. That level of traceability is incredibly valuable on any tight-timeline.
We also recently started using Confluence for higher-level task assignment and tracking, and are enjoying the simplicity here for simple tasks when compared with the more heavy-weight JIRA.
We also recently started using Confluence for higher-level task assignment and tracking, and are enjoying the simplicity here for simple tasks when compared with the more heavy-weight JIRA.
Recommendations to others considering the product:
Confluence is a great solution, but like other Atlassian products is so flexible that it will let you work yourself into a cluttered mess if you don't set your own rules of order and abide by them. Be aware of what you need to do, and find a best way to accomplish it. Limit yourself in organization and scope, or you will never be able to find/use anything.
Confluence is a great tool for sharing project notes, plans and reports across teams.
What do you like best about the product?
The macros really make it easy to customize based on what you need.
What do you dislike about the product?
Not good for having multiple people edit a single page at one time.
What problems is the product solving and how is that benefiting you?
It helps teams document their process and projects and keeps all important documents in one place that is easily accessible to others.
Has all the potential but falls short
What do you like best about the product?
I like that anyone can access the data and that you can easily create pages, sub pages, etc to store your information all in a central database.
What do you dislike about the product?
I find it extremely difficult to find information once it is stored on Confluence. My entire company uses Confluence and even with the search function, I can never seem to find anything.
What problems is the product solving and how is that benefiting you?
My company uses Confluence as a central location for data for all functional areas. This allows everyone and anyone inside the company the upload and download information.
Recommendations to others considering the product:
I would look to see if there are other softwares that do what you need. I find Confluence extremely difficult to navigate through. It is nice to have a central location for storing information that can be shared cross-functionally. Notifications are great to know when there are new documents to view and easy to alert all necessary parties.
Confluence brings JIRA integration and a poor editing UX to the crowded wiki space
What do you like best about the product?
Confluence's primary advantage is that it is integrated with JIRA. The wiki experience it provides is good. Reviewing changes and version histories is particularly good.
What do you dislike about the product?
I strongly dislike Confluence's wiki markup syntax. I wish Confluence supported Markdown, or at the very least used a syntax that did not employ many of the same symbols as Markdown. This is my only complaint, but it is important. GitHub also has integrated wikis and offers a better writing experience; I find myself using GitHub's wikis more often for that reason.
What problems is the product solving and how is that benefiting you?
We use Confluence to document and communicate product and engineering decisions in a medium-sized technology company.
Recommendations to others considering the product:
The wiki space is crowded. GitHub may offer superior integration for engineering teams.
I've used confluence for several software projects
What do you like best about the product?
Confluence is an efficient place to share ideas and project updates.
What do you dislike about the product?
The frequency of the reminder emails or emails every time someone comments can be redundant. I had to turn them off.
What problems is the product solving and how is that benefiting you?
projects where several groups are involved, ex: engineering, PM, sales, marketing, etc. We used Confluence as a place to share ideas and updates.
Recommendations to others considering the product:
It is a great tool for keeping many people updated on a project! I like that the platform is able to be customized to suit a companies specific needs - so make use of the custom features and be sure that it is east to use!
Confluence Review
What do you like best about the product?
I really enjoy the breadth of knowledge we have available in confluence. The search engine feature is great and often matches me with exactly what I'm looking for. I love how easy it is to create and maintain pages. There's a lot of cool things you can put on pages and it's more customizable than most web-building tools I've used.
What do you dislike about the product?
I dislike the feed I have as it's confusing and not entirely related to me. We use Confluence a whole lot so sometimes seeing the page heirarchy is scary - there's a lot of information available but it can be intimidating just because there is so much of it.
There's a lot of features that I do not use, which I do not necessarily dislike but I felt I'd list it here.
There's a lot of features that I do not use, which I do not necessarily dislike but I felt I'd list it here.
What problems is the product solving and how is that benefiting you?
There is SO much internal knowledge on our Confluence Wiki, just a whole lot of workflow stuff and guidelines to follow that we normally wouldn't make available to customers. I LOVE the option to create a PDF out of the internal information to give to customers when the situation calls for it.
Recommendations to others considering the product:
I haven't really noticed any updates to Confluence in the last year but I'm sure that's just something I've missed. Confluence is excellent though, and a really solid internal Wiki solution. It's easy for users to add and edit content.
We did have training on Confluence because it's not 100% intuitive but once you've got the basics down you're good to go.
We did have training on Confluence because it's not 100% intuitive but once you've got the basics down you're good to go.
Powerful, Flexible, and a bit Clunky
What do you like best about the product?
Confluence as a whole is an extremely flexible application, with a broad range of configurations, plugins, and overall a good interface. If it's configured just the way you want it, it can be an excellent way to keep documentation, spread information, and overall, just share knowledge. It's got some great shortcuts for formatting that makes editing pages simple and straightforward.
What do you dislike about the product?
Unfortunately, Confluence can be very clunky in practice. The user interface isn't the simplest thing to use, oftentimes it imposes onerous requirements for simple tasks. As with all wiki technology, it's very difficult to keep everything up-to-date, and ever harder to know what's actually out-of-date. Some of the best functionality is difficult to discover, as well.
What problems is the product solving and how is that benefiting you?
It's absolutely necessary, in any business, to share knowledge, and Confluence is a good fit. That's where Confluence is a good fit - even with its clunkiness.
Recommendations to others considering the product:
Investigate other solutions to see if they've resolved the clunky configuration issues with Confluence, but otherwise, Confluence may be a good choice.
Good for team but hard to navigate for large company
What do you like best about the product?
Can handle multiple team use.
Page customization is quite powerful
Page customization is quite powerful
What do you dislike about the product?
Navigation between multiple categories are hard and search function is weak
What problems is the product solving and how is that benefiting you?
Team documents and knowledge share. Centralize project project resources.
Recommendations to others considering the product:
If your company has moderate or small size, Confluence might be a good choice since it provide full functionality of page creation and file handling.
Confluence for small business communications
What do you like best about the product?
Confluence makes it easy to collaborate and keep detailed information in one easy to access space.
What do you dislike about the product?
It is a little cumbersome to create spaces and pages if you do not know markup
What problems is the product solving and how is that benefiting you?
We use Confluence to store important documents and customer information for the entire team to view
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