Confluence
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Affluent features at low cost
What do you like best about the product?
1) Plethora of features - Wiki, content management, capability to provide restricted access to content
2) User Interface - Intuitive user interface, convenient and quickly adaptable interface
3) JIRA Integration - capability to integrate with JIRA, ease of integration
4) Active directory integration - Integration with Active directory and share point was very beneficial
5) Online collaboration - capability to collaborate real-time, comment on content and change it on the fly
6) Notifications - Real-time notification about content's likes & comments, weekly update emails
7) Marketplace - Availability of add-ons like Gliffy, Lucid Chart in Atlassian marketplace is a boon for performing mundane tasks with just one-click installation
8) Support & Community presence
9) Suitability to agile development teams
10) Project/Task management capabilities
2) User Interface - Intuitive user interface, convenient and quickly adaptable interface
3) JIRA Integration - capability to integrate with JIRA, ease of integration
4) Active directory integration - Integration with Active directory and share point was very beneficial
5) Online collaboration - capability to collaborate real-time, comment on content and change it on the fly
6) Notifications - Real-time notification about content's likes & comments, weekly update emails
7) Marketplace - Availability of add-ons like Gliffy, Lucid Chart in Atlassian marketplace is a boon for performing mundane tasks with just one-click installation
8) Support & Community presence
9) Suitability to agile development teams
10) Project/Task management capabilities
What do you dislike about the product?
Didn't come across such features which created dislike towards it.
What problems is the product solving and how is that benefiting you?
1) Need for a mature solution to address future growing needs of enterprise content & knowledge management.
2) Wiki features, JIRA integration and SaaS feature availability are some features which are not available in our current solution
3) Benefits like quick & easier to search content, better performance, granular access control
2) Wiki features, JIRA integration and SaaS feature availability are some features which are not available in our current solution
3) Benefits like quick & easier to search content, better performance, granular access control
Recommendations to others considering the product:
Go for it if you need Knowledge management, which is much above mere Content management
Good documentation platform, made better with add-ons
What do you like best about the product?
It's very intuitive and easy to use. The add-on system makes it even better. Some of the add-ons we use are a disagramming plugin so we can show the logic of something we did to make it easier to explain a decision tree instead of trying to do it in another tool, import the picture, etc. We also use a checklists plugin for clients to make sure they do all their pieces on projects.
All our staff has admin access so they can create spaces, we have team members importing their Evernote information into their own private area which they can share parts of it with our team.
Confluence isn't just a wiki, it is so much more, expecially with the add-ons.
All our staff has admin access so they can create spaces, we have team members importing their Evernote information into their own private area which they can share parts of it with our team.
Confluence isn't just a wiki, it is so much more, expecially with the add-ons.
What do you dislike about the product?
When you host it yourself, upgrading it can be a bit of a pain. They've made it better than they use to but doing an upgrade, you have to shut down confluence, back up the files, back up the DB, upgrade the install, then start it back up. Sometimes, you have to re-install the MySQL (DB) driver and have to add the configuration back in.
What problems is the product solving and how is that benefiting you?
It allows us to make documentation and explanations to clients without a lot of work or installing software on someone's computer.
We also use it for meeting minutes, collecting information on specific topics instead of being scattered all over email and other systems.
We also use it for meeting minutes, collecting information on specific topics instead of being scattered all over email and other systems.
Recommendations to others considering the product:
It is rather pricey, depending on the number of users but how much is everyone's time worth and how much is efficiency worth.
Decent Roadmapping Tool/Collaboration space for JIRA Users
What do you like best about the product?
We use Confluence primarily for roadmapping. I like that Confluence lets you freeform a roadmap. A big problem our organization has is a young process - we have lots of tickets that don't have time estimates on them or the time estimates are far off base. Other roadmapping tools require time estimates to create the roadmap (as they should!) - Confluence allows us to have a "roadmap on training wheels" until we gather enough data about our team's velocity and get more realistic about our time estimates. At that point, we'll be able to move to a more full-featured roadmapping tool. In the meantime, this is functional and easily accessible across the organization, which is already using JIRA.
(There are lots of other things Confluence does - collaboration spaces, etc. - our team doesn't use those for the most part, so I'm not commenting on those features)
(There are lots of other things Confluence does - collaboration spaces, etc. - our team doesn't use those for the most part, so I'm not commenting on those features)
What do you dislike about the product?
The interface, especially the roadmap portion, is clunky. There's a lot of clicking around to do what you need to. It's super hard to add another bar to the roadmap once the roadmap gets big - they're automatically added at the top left of the page and you have to drag each one down to where you want it - bumping and displacing everything along the way. There's not a great way to just link a bar on the roadmap to a ticket or a board; adding a link generally creates a new page (again, so much clicking!)
What problems is the product solving and how is that benefiting you?
We needed a way to put up a no-frills roadmap that's accessible to the entire organization. Product, Marketing, Sales, Development all need to see what's being worked on, what's coming up next, and what dependencies there are - and this gives us that. Org-wide visibility of the roadmap has been crucial to help us function more as a team and remind us of priorities across the org.
Recommendations to others considering the product:
There is a new collaborative editing feature rolling out soon - This could be really helpful in avoiding conflicts when 2 users are editing something at the same time. I'm excited to see it.
Simple to use and does what we need
What do you like best about the product?
Anyone can easily use Confluence. Creating and editing are both intuitive. It transformed how we work internally.
What do you dislike about the product?
We've had free plugins in the past that either started charging or were no longer supported after upgrades. Also, I wish we had a hosted version because staying in top of upgrades is not something we have done well in. The last
What problems is the product solving and how is that benefiting you?
Internal collaboration and documentation. Centralized location for information.
Great product for enterprises that is somewhat on a decline
What do you like best about the product?
I've been using Confluence for the past 6 years and was in fact responsible for introducing Confluence to my organization. Overall its a great product geared for enterprise users with a good authentication and authorization model. It is user friendly, the ecosystem of plugins is pretty healthy and has a big chunk of the features needed from an enterprise wiki.
What do you dislike about the product?
Atlassian as a company has sort of "suffered from its own success". The response time for new features has increased dramatically. The new pricing model is a bit more unfriendly for organizations that would like to have external users. A lot of features that should have been in the core product are now being sold as plugins at pretty steep prices. We have started seeing some performance and scalability issues with more plugins added in.
What problems is the product solving and how is that benefiting you?
We mainly needed a collaborative wiki system that is accessed by a number of external users in addition to our own company. We needed an easy mechanism to allow non-technical users to publish and manage project sites. For the most part, we have been able to tailor Confluence to our needs. It has not always been easy and had required some custom hacking/configuration on our side. We had hoped to use Confluence as the landing site for our company but we ended up using Wordpress for that and have integrations/navigation into Confluence
Recommendations to others considering the product:
It is a solid enterprise product. However it is a bit expensive and requires dedicated staff to manintain and integrate it. If the main need is to cater to non-technical users, Confluence would be a good choice. If you have developers/technical users, there are other cheaper/agile alternatives available.
Cool useful product
What do you like best about the product?
Easy place to coordinate knowledge sharing. Ability to create spaces for different team or subteams. Easy to create new pages, with useful templates. Updates shared withe team members in emails. All are able to collaborate and update pages or give comments and feedback.
What do you dislike about the product?
not much. sometimes it's a little hard to find some things if you don't know the title of the page. but usually trying a couple searches will get there. Sometimes pages can be a little too free form and end up with some pages that have disparate style or organization. Really depends on the author and creators of the pages.
What problems is the product solving and how is that benefiting you?
knowledge sharing and archiving. Setup development environment guide. Setting up VPN. Design or architecture documents.
Recommendations to others considering the product:
it's awesome and necessary. go for it.
Good information repository
What do you like best about the product?
A lot of customization so pages can be organized the way you want. Good permission controls.
What do you dislike about the product?
If not organized correctly it can be hard to find what you are looking for, although that is more of an issue with the people setting it up than the product itself.
What problems is the product solving and how is that benefiting you?
Information repository for sharing info across different business groups.
Confluence - the place for easy team communication
What do you like best about the product?
Confluence is very flexible and allows ease of use. Teams can collaborate and receive notifications on documentation changes. There are integrations and many plugins available that allow teams to customize to their needs. Search feature works well and there are reports and analytics available.
What do you dislike about the product?
Although customization are possible, to make confluence truly work 100% for your team, some configuration and programming will be required to make the out of the box product fit your needs. Also depending on number of users, licensing can get pricey. Plugins are pretty much required to get all the features.
What problems is the product solving and how is that benefiting you?
My team works across many locations and time zones. We need a place where teams can author, update and edit documentation as needed.
Confluence is pretty handy for a wiki like documentation of your business or dev plan
What do you like best about the product?
Version control is that seemingly unnecessary feature for most, but proves it's worthiness that one day that you need to check who made that addition to the document that stuffed everything up!
The design is neat and has a great color scheme. It looks like a Bootstrap example website.
The design is neat and has a great color scheme. It looks like a Bootstrap example website.
What do you dislike about the product?
The interface is cluttered and complicated and needs training for something that SHOULD be so simple. It's essentially Wordpress with a complicated, corporate feel, rather than being personalized and simplified and having tooltips to explain everything.
What problems is the product solving and how is that benefiting you?
We use it for our development team's documents regarding style guides, instructions, tutorials, and general documentation about the website we work on. The version control is the main reason we moved from Google Drive, and since we already use Bitbucket and intend to use Jira, it made sense to just use the same company. Sadly the header nav menu hasn't realised this and doesn't let us click the shortcut to the other product. Shouldn't this be automatic? Or at least have a guide on how to connect them in the actual product list instead of "Free trial" and "Learn more about the products".
Recommendations to others considering the product:
It's just Wordpress for documentation. If that's what you want, go for it!
Easy documentation
What do you like best about the product?
It is very easy to start writing documents. Nothing beats easy.
What do you dislike about the product?
There are some limitations on what you can do about the formatting. There are not too many options and the way they are entered is not the most intuitive.
What problems is the product solving and how is that benefiting you?
We (at work) document every project in Confluence. This allows us to keep everything in one place and organized, but most important, we also integrate with Jira; so from Confluence we can create Jira issues/tasks that our development team can work on.
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