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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,210 reviews
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    Giuseppe F.

Confluence Makes Knowledge Sharing Easy & Centralized

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
I love that Confluence is our centralized knowledge repository. Easy to use and easy to add/edit pages.
What do you dislike about the product?
From time to time there are performance issues. Pages will take too long to load.
What problems is the product solving and how is that benefiting you?
Confluence is solving our lack of knowledge organization problem.


    Ronald G.

Easy AI-Powered Documentation and Sharing for Teams

  • April 08, 2026
  • Review provided by G2

What do you like best about the product?
I like that I can create documentation for my projects using AI tools, and that it’s easy to share my content with my colleagues at the company.
What do you dislike about the product?
Integration with other tools could be better explained, so it’s easier to understand how to extract more potential from it.
What problems is the product solving and how is that benefiting you?
It helps me with documenting my projects.


    Andriy L.

Easy Cross-Team Collaboration Made Simple

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use for cross-team collaboration. It works well as an internal knowledge base and a project planner.
What do you dislike about the product?
Search isn’t always accurate and often requires exact keywords to find what I’m looking for.
What problems is the product solving and how is that benefiting you?
Cross-team collaboration, project tracking, and an internal knowledge base.


    B S.

Seamless Documentation and Collaboration with Confluence

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
I find Confluence to be a great tool from Atlassian for documenting solved issues, making it easy for project members to look over for knowledge purposes. It offers powerful options like inline editing, highlighting, tagging, and hyperlinks, which I really like. It's very easy to highlight a sentence and emphasize the intended point, making it comfortable for readers and giving a nice feel to the look of the documents. The initial setup of Confluence was easy, and I continue to use it regularly.
What do you dislike about the product?
Everything seems to be good for me and appreciated
What problems is the product solving and how is that benefiting you?
I use Confluence to document solved issues and migration plans, allowing team knowledge sharing and collaboration. Its features like inline editing, highlighting, and tagging enhance readability and user experience.


    Computer Software

Confluence Keeps Our Documentation Organized and Seamlessly Linked with Jira

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Confluence is that it gives our team a single, well-organized workspace where we can create and structure all our project documentation, use ready-made templates for things like meeting notes and specs, and tightly link everything with Jira issues so that requirements, decisions, and live project status are always connected and easy to discover for everyone on the team.
What do you dislike about the product?
So far i dont have anything to be disliked
What problems is the product solving and how is that benefiting you?
Confluence is solving the problem of scattered, inconsistent documentation and knowledge silos by giving us a single, structured workspace where all project context, decisions, and how‑tos live together and stay up to date. For me, this means I spend far less time digging through chats, emails, and random files to find answers, new team members can ramp up quickly by reading existing pages, and our work with Jira issues stays aligned because specs, decisions, and status are all connected and visible to everyone.


    Brenda I.

Confluence Keeps Team Knowledge Organized in One Place

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
What stands out most to me is how Confluence helps keep team knowledge organized in one place. We use it for internal documentation, meeting notes, process guides, and project-related updates, and it has made things much easier to manage compared to storing information in different tools.
What do you dislike about the product?
One downside is that it can get cluttered over time if pages aren’t maintained properly. Once a lot of documentation builds up, it sometimes takes longer than expected to find the right page, especially if naming or structure isn’t consistent.
What problems is the product solving and how is that benefiting you?
Confluence is helping us reduce the issue of scattered information and repeated back-and-forth communication. Instead of checking different chats, files, or emails, we can keep important documentation in one shared place.


    Nikita J.

Easy-to-Use Confluence That Streamlines Team Collaboration and Documentation

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
Confluence is very easy to use and helps teams collaborate effectively in one place. Creating organizing and sharing documentation is simple. The integration with Jira makes tracking work and maintaining project knowledge seamless . It improves transparency and saves time by keeping everything well documented.
What do you dislike about the product?
Sometimes page loading can be slow when space becomes large. Managing permission and page hierarchy can be confusing for new users. The search functionality could be more accurate, and formatting options are somewhat limited.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered information and lack of centralized documentation. It provides a single source of truth where teams can store ,update , and share knowledge easily. The reduces dependency on emails and chats, improves


    Ashish G.

Confluence Fits My Workflow for Structured, Collaborative Knowledge

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Confluence is helpful in a way that it supports structured thinking while still keeping collaboration simple. My work involves a lot of documenting design decisions, experiments and evolving knowledge, and confluence fits naturally into that workflow. features like decision trees are especially useful for capturing complex technical decision paths and guiding readers to the right knowledge article without confusing them. It actually mirrors how i think and reason through problems. Instead of knowing exactly where something lives, i can focus on the problem at hand and trust that confluence will surface the relevant knowledge when needed. It feels like a platform that is designed to support my workflow rather than just storing documents.
What do you dislike about the product?
confluence platform feels mature and well thought out and is highly reliable which makes it hard to point to anything i actively dislike.
What problems is the product solving and how is that benefiting you?
confluence centralizes the knowledge i need into a structured space and this translates directly into my productivity gains. design decisions, experiment results and architectural reasoning can be documented once and then referenced consistently over time. features like decision trees and advanced search help me turn static documentation into navigable knowledge, so i dont have to rely on tribal knowledge or interrupt others to get context.


    Omkar M.

Great platform for team documentation and collaboration

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
I’ve been using Confluence to document project work and share knowledge within the team, and it has made collaboration a lot easier. One thing I especially like is how simple it is to organize pages and build structured documentation. It works well for keeping meeting notes, technical documentation, and project updates together in one central place, so everything stays easy to find and consistent.
What do you dislike about the product?
The interface can feel a bit overwhelming for first-time users, particularly when you’re managing spaces and permissions. It also takes some time to get familiar with where everything is and how to navigate it.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of information being scattered across different tools and message threads. Before, project notes, documentation, and important updates were often shared through emails or chats, which made them hard to track down later. With Confluence, we can organize everything in one central place using spaces and pages.

As a result, it’s much easier for team members to access documentation, meeting notes, and project updates whenever they need them. It improves collaboration and saves time because we no longer have to dig through multiple sources just to find the right information.


    khevana P.

Confluence: A Great Single Source of Truth for Agile Project Docs

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Great for SMB.Confluence is a great tool for managing project work alongside documentation, in a way that aligns well with Agile needs. It integrates smoothly with other systems, which makes it easy to add links and supporting docs and maintain a single source of truth. Atlassian provides a strong product for keeping documentation up to date while staying ahead of the curve. It’s also easy to adopt for both technical and non-technical teams. It is a perfect tool for medium to enterprise level business.
What do you dislike about the product?
Nothing specific that I dont like, apart from sometimes it gets too technical for the end user.
What problems is the product solving and how is that benefiting you?
Document management, version control, project management, Integrations keeping everything as single version and source of truth while working with multi regional teams and different timezones