Confluence
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Great multi-user project documentation tool
What do you like best about the product?
The interface is simple to use which makes on-boarding new users easy, and its integration with products like Jira makes Confluence even more useful than it is as a standalone product.
What do you dislike about the product?
Navigation doesn't seem to have a rhyme or reason in terms of ordering. Additionally, it would be beneficial if changes made to a page in a short period of time were rolled up in one notification email, instead of a potentially overwhelming number of emails. Changes/mentions can be easy to overlook in the latter scenario.
What problems is the product solving and how is that benefiting you?
Communication across teams, including developers, BA's, PM's, clients, analysts, etc. It's a great tool that enables people to seek out updates to projects or find information in wikis on their own. We've gone from using a handful of tools (Sharepoint, Google Docs, etc) to just one with the Confluence/Jira suite. As an analyst, it's great that clients are always able to go in and find whatever report they need as they're organized in an easy to follow manner in the relevant area.
Recommendations to others considering the product:
Make sure that you keep up with what Atlassian is adding to their suite to maximize the functionality of Confluence. Putting the time in to get to know the tool inside and out when you first start using it leads to a lot of benefits down the road.
Confluence is a great resource for managing information for teams
What do you like best about the product?
I like Confluence because I like being able to store and search for handouts, information regarding the technology we use and the standards for it. I often use it to see the standard sizes for logos that are used within our technology. We can also find our technology's release notes easily.
What do you dislike about the product?
One thing that I wish would be to better find resources that I am looking for rather just searching the title or a keyword in the entry.
What problems is the product solving and how is that benefiting you?
This allows us to have one version of the truth for our team to use so we have consistency throughout our application.
Recommendations to others considering the product:
Great resource to use while working with teams
Engineering Knowledge Base
What do you like best about the product?
I like how much power you have when creating new articles. You can make them look really nice and it handles creating tables beautifully. I have seen issue with that in other KB tools.
What do you dislike about the product?
I don't like how much it feels like an engineering tool. I get why because Jira is for engineers and this is an ancillary product. I would never use this for a customer facing KB.
What problems is the product solving and how is that benefiting you?
A internal KB for engineering that links easily back to Jira tickets
Recommendations to others considering the product:
Buy if looking for an internal KB. Do not buy if looking for an external KB.
Nice way to share thoughts
What do you like best about the product?
Basically a forum for teams to discuss thoughts and knowledge. Very helpful...like a personal blog amongst teams.
What do you dislike about the product?
Not sure how I can search through the variety of teams, outside mine.
What problems is the product solving and how is that benefiting you?
Tackling a problem using MY way, confluence lets people share their thoughts on a topic..give feed back, etc.
Jira is fine
What do you like best about the product?
Custom role rights are helpful, and the custom dashboards are amazing.
What do you dislike about the product?
Interface feels old, widget variety is limited.
What problems is the product solving and how is that benefiting you?
Work queue management
Confluence keeps me and my team organized for PCI
What do you like best about the product?
I love being able to use the various widgets to automatically organize meeting notes and tickets so that I can direct upper management to a single page that summarizes the bottom line.
What do you dislike about the product?
Sometimes it's difficult to know which kind of widget I should be using and need to use trial and error of previewing the page before I have what I need.
What problems is the product solving and how is that benefiting you?
Not to repeat myself, but I love being able to use the various widgets to automatically organize meeting notes and tickets so that I can direct upper management to a single page that summarizes the bottom line. A big concern for our organization is PCI compliance and being able to easily organize all the information we need for our annual assessment with PCI auditors is a tremendous win.
Good product just a few recommendations
What do you like best about the product?
Easy tracking of tickets and assignments and add collaboration.
What do you dislike about the product?
Some of the add on items could be improved
What problems is the product solving and how is that benefiting you?
Sprint tracking and bug organization
Wikipedia for enterprises
What do you like best about the product?
The seamless integration on JIRA statuses right into the pages. Also the ability to link to other pages make drilling into the details easy.
What do you dislike about the product?
The licensing model where it doubles each time. For example it jumps from 100 users to 250 users. The cost doubles as well. All add-ons will have to double as well.
What problems is the product solving and how is that benefiting you?
We are trying to solve the problem of storing our internal technical knowledge.
Recommendations to others considering the product:
Really useful if you use other Atlassian products as there is good synergies/integrations between the different products.
We use Confluence for managing meeting notes, product requirements, customer documentation, and more
What do you like best about the product?
Confluence makes it extremely easy to collect meeting notes and follow up tasks that come out of meetings, allowing capturing of the little things that generally get lost post-meetings. The templates make product requirements easy to create and catalog using the backend tagging system.
My favorite feature is the JIRA macro which allows for embedding JIRA reports in Confluence. This allows for displaying release reports of completed issues, time spent, and more. These are perfect deliverables to clients or stakeholders.
My favorite feature is the JIRA macro which allows for embedding JIRA reports in Confluence. This allows for displaying release reports of completed issues, time spent, and more. These are perfect deliverables to clients or stakeholders.
What do you dislike about the product?
I would prefer a markdown editor or a way to edit outside of their provided WYSIWYG editor.
There is also no simple way to expose a single workspace to anonymous / invited guests. In order to accomplish this, you must make your entire Confluence instance public and then specifically restrict access to spaces.
There is also no simple way to expose a single workspace to anonymous / invited guests. In order to accomplish this, you must make your entire Confluence instance public and then specifically restrict access to spaces.
What problems is the product solving and how is that benefiting you?
I have used Confluence to capture daily scrum meetings and summary of work that can then be reviewed by managers or team members on vacation. With product requirements in Confluence, they can be easily linked and referenced to relevant JIRA tickets. This keeps everything on one platform and reduces the "where was that located?" syndrome.
Recommendations to others considering the product:
Confluence now provides collaborative and live editing, like Google Docs. While most are familiar with and fine with Google Docs, using Confluence along with your other Atlassian products (JIRA, HipChat) streamlines work and cuts clutter.
Confluence is great for creating how-to's and keeping track with the team.
What do you like best about the product?
Being able to create weekly happenings that check in on projects and tasks the team is doing. It is easy to keep project documents together as well as project plans. I like that you can link to Jira core easily to keep track of projects. The layouts and templates available for different documents are nice to create.
The activity feed is useful to see if there are changes or who's been working on anything. I like the notifications in less busy times (in heavy use they can get bothersome) but you can change how often you are notified about different activities).
The activity feed is useful to see if there are changes or who's been working on anything. I like the notifications in less busy times (in heavy use they can get bothersome) but you can change how often you are notified about different activities).
What do you dislike about the product?
Can be a bit of a learning curve to use at first (especially if don't know things work). Not as user friendly as some other programs. With training however, it is pretty easy to use. Sometimes the layouts to create documents don't do as much as you would like but with some tweeking you can get done what you would like.
The notifications can be bothersome sometimes and it feels like you are bombarded by them at times (especially in busy times).
The notifications can be bothersome sometimes and it feels like you are bombarded by them at times (especially in busy times).
What problems is the product solving and how is that benefiting you?
We use it to keep how-to's, project plans and other reference documents connected to projects just in case a team member needs to pick up a project or contribute. Helps the team stay in the loop. We also use it publish weekly happenings which goes over weekly team member projects and programs.
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