Confluence
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Collaboration Done Well
What do you like best about the product?
Confluence is a great place for EVERYTHING "Insert Company Name Here". This is YOUR company page to collaborate and work together on projects. If I ever have any questions on How-To's or company procedure, I can do a search on Confluence and find what i need. A great way to create project one-pagers. Great sub layering for different departments. Confluence can scale with your business really well.
What do you dislike about the product?
The design and user experience is a bit choppy, however most wiki type sites tend to be. This isn't a deal breaker, would love to see it look a little nicer design wise.
What problems is the product solving and how is that benefiting you?
Project communication with multiple stakeholders. This is the standard place to find information on any project or subject being worked on. I've realized it's very important to keep consistent your collaboration between teammates. Medium of communication is huge.
Confluence + Hipchat = smoothest video chat experience
What do you like best about the product?
We work on a very large, sprawling campus/ Using Confluence with Hipchat has enabled us to have meetings with departments and team members across campus with the least difficulty/hiccups we've ever experienced. Bottom line: a solid resource, a great option to have, and a really a fantastic integrated video chat platform.
What do you dislike about the product?
Honestly, the design. This isn't a big deal because the functionality is so good, but for a platform like this I expect a little sleeker look and slightly more intuitive design/interface. (And actually, the robots are pretty cute.) But otherwise, Confluence has been really important for us in our collaborations and video conferences and calls.
What problems is the product solving and how is that benefiting you?
Again, we work on a large campus and sometimes have teams composed of members that work in many different departments. Also, we are able to record the decisions that we have made during conferences and meetings, which has been hugely helpful in terms of documentation/paper trail, even with video conferences/calls. Because we all know how frustrating it is to have a decision made and no record to back it up. Confluence makes that easy, integrated, natural, and seamless.
Recommendations to others considering the product:
Integrate with Hipchat!
Confluence review
What do you like best about the product?
Using it for close to a year now at our company for FAQs we are asked in customer service, I can start typing in a couple keywords and there's at least a 50/50 chance I'll see the answer to that question immediately.
What do you dislike about the product?
I think the UI could be updated a bit to look a bit more sleek and modern... ie larger fonts, more spacing (think Typeform)
What problems is the product solving and how is that benefiting you?
Huge repository of product related data for our support team to reference. Benefit: the same questions don't need to be asked repetitively, saving tons of time in the long run.
Recommendations to others considering the product:
Great internal database to use that keeps on growing. Notifications are handy there as well.
Simple to use
What do you like best about the product?
Its easy to manage user stories and collaborate with internal users
What do you dislike about the product?
Too many options on the screen can confuse the users
What problems is the product solving and how is that benefiting you?
Team collaboration
Resources, Asssets and artifacts
Knowledge articles
User stories
Resources, Asssets and artifacts
Knowledge articles
User stories
It's an OK wiki tool
What do you like best about the product?
It's easy enough to use, I guess. It's just a run of the mill tool for creating a wiki. I don't know why you would buy one.
What do you dislike about the product?
It's sort of hard to know what kind of content to create. Best practices aren't really that clear.
What problems is the product solving and how is that benefiting you?
They replaced a wiki tool with it. I'm not sure why. Maybe it was free with JIRA.
Recommendations to others considering the product:
More workflows or best practices. Show others in your group how to use it.
Good in theory... lags a ton!
What do you like best about the product?
I love the categorization of different issues.
What do you dislike about the product?
The more data that's there, the more it lags.
What problems is the product solving and how is that benefiting you?
We report bugs and get updates on them and communicate them for folks that are relevant. Also is searchable for future reference.
Internal Wiki Administrator
What do you like best about the product?
Everything about Confluence is very logical. From page hierarchy to group security settings, it can be picked up pretty easily.
What do you dislike about the product?
The space permissions can be somewhat counter intuitive. Lack of visibility into overall space permissions can lead to unexpected consequences when overall space permissions cancel out the "locked vs unlocked" security settings set at a local level by an unsuspecting user.
What problems is the product solving and how is that benefiting you?
We host our company's intranet and do all knowledge sharing on accounts via Confluence.
Recommendations to others considering the product:
Perfect choice for an internal wiki, especially considering the tie in to other Atlassian tools.
Atlassian Confluence
What do you like best about the product?
It's very easy to use and navigate; the user interface is very intuitive. Uploading documents or files is straightforward. It's a great tool for team collaboration and th content is easily searchable.
What do you dislike about the product?
Wish there were more options for 3rd party plugins. The pricing for plugins vary greatly.
What problems is the product solving and how is that benefiting you?
Provides a way for our team to collaborate on discussions, projects, documentation when we are all in different physical locations.
Product Manager
What do you like best about the product?
- Ability to create articles that can be shared amongst peers for collaboration
- Revision history
- Able to use properties for queries
- Able to link to Jira
- Revision history
- Able to use properties for queries
- Able to link to Jira
What do you dislike about the product?
- Periodically I have lost updates when I left an edited page without saving and lost connectivity to internet and autosave feature did not save my updates
- Gliffy tool weak, barely adequate
- Gliffy tool weak, barely adequate
What problems is the product solving and how is that benefiting you?
- User documentation, source content for Wordpress articles
- Build out requirements and workflows
- Agenda
- Problem Statements
- Build out requirements and workflows
- Agenda
- Problem Statements
An amazing collaboration and documentation tool
What do you like best about the product?
The ability for multiple users to edit one page simultaneously
What do you dislike about the product?
Sometimes can be hard to get the desired layout when creating a new page
What problems is the product solving and how is that benefiting you?
It's beneficial in that multiple people can edit documents at he same time
Useful in meetings where different teams collaborate on the same idea
Useful in meetings where different teams collaborate on the same idea
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