Confluence
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It's the integrations that make this great
What do you like best about the product?
When writing a document, I use a log of macros, sections and other integrations (with JIRA and Gliffy for example) to make my documentation happen. I used to have a team in which we used the collaboration features heavily and the inline commenting was great, but I am not using this anymore. The east of use for simple team collaboration and documenting complex issues, is great, too.
What do you dislike about the product?
Difficult to navigate once documents are authored. I would wish for more inline display and maybe even editing of documents. It is i.e. cumbersome that we have to create JPGs or PNGs for every layered imagery we want to document.
What problems is the product solving and how is that benefiting you?
Team documentation, feature documentation, wiki, team collaboration, reporting, project management, product management
Recommendations to others considering the product:
Discuss structure and naming convention for headlines and page names before starting to open confluence up to the bigger user group.
Confluence - Great tool for Collaboration
What do you like best about the product?
- Good central location for our company wiki
- Great existing templates to start different types of documents such as How-To articles, Decision Register, etc
- I like the fact that you can check Edit history and retrieve previous versions
- Lots of great integrations such as JIRA bug linking
- Love the macros that can be used
- Great existing templates to start different types of documents such as How-To articles, Decision Register, etc
- I like the fact that you can check Edit history and retrieve previous versions
- Lots of great integrations such as JIRA bug linking
- Love the macros that can be used
What do you dislike about the product?
- Formatting options are limited such as when trying to reduce the line spacing, I couldn't find many options
- Use of macros is very confusing at times, and it could be better presented so that the user experience is improved
- Email notification format can be improved
- Use of macros is very confusing at times, and it could be better presented so that the user experience is improved
- Email notification format can be improved
What problems is the product solving and how is that benefiting you?
While working with several team members some of whom are responsible for coding/development where as others are responsible for relaying information to clients, Confluence makes it easy for the team to reference a central location for information.
Recommendations to others considering the product:
Go ahead and use Confluence. My team and I have found great value in it.
It definitely requires you to stay organized but overall I find great value in the product
It definitely requires you to stay organized but overall I find great value in the product
Great Documentation Portal that is easy to use for Collaboration
What do you like best about the product?
I like the ability to customize project spaces into really whatever you want via the page structure, attachments, and macros that are built in. It is very easy to use to store documentation over a larger project and easy find/reference past info which is very helpful.
What do you dislike about the product?
The cloud version of confluence has problems at times with bugs from Atlassian that range from page editing, collaborative editing, & general problems saving updates.
I really wish there was an offline version of confluence as I cannot always be online while using it but Atlassian 'did not design it this way'
The UI could use an overhaul for the cloud version, it looks quite dated.
I really wish there was an offline version of confluence as I cannot always be online while using it but Atlassian 'did not design it this way'
The UI could use an overhaul for the cloud version, it looks quite dated.
What problems is the product solving and how is that benefiting you?
We document and plan projects using confluence and Jira together. It is very helpful to give dedicated team spaces within projects that turn into HUBs and ultimately document and track all attachments/deliverables for projects. It also stores all communication with version history that I really like.
Confluence allows for us to work together without always being in meetings/conference calls.
Confluence allows for us to work together without always being in meetings/conference calls.
Recommendations to others considering the product:
Do not plan to use it if you need to be able to work in offline mode as that is def. not possible and it gets old copy/pasting notes or deliverables back into confluence.
Confluence makes live team coordination and organization easier
What do you like best about the product?
I like the integration with other applications (ex., JIRA) and the ability to work in a shared space with my coworkers. The features that allow me to save resources and information for efficient access make my job easier.
What do you dislike about the product?
Sometimes, navigation is trickier than I would like--finding the information I'm looking for in searches, etc is not always successful. Things get hidden!
What problems is the product solving and how is that benefiting you?
With confluence, I am able to more effectively communicate with my team members important information and resources in a secure, organized, and efficient manner.
Recommendations to others considering the product:
If your team needs a better way to coordinate and uses a lot of tools already, Confluence makes everyones' lives easier.
Solid way to collaborate and share knowledge
What do you like best about the product?
Ease of use. Confluence is a great way for a department to organize and share information with those in our department and outside. And since we already use JIRA it's integration makes it all the easier to use.
What do you dislike about the product?
Confluence has good editing tools for a page, but if there was a downside I would say page management can be a pain. The user interface is a bit clunky when trying to move a page from one section to another.
What problems is the product solving and how is that benefiting you?
Communication is the simplest answer here. Originally we created confluence as a way to share information within our department, but quickly realized that it's also a powerful tool for sharing with others.
Recommendations to others considering the product:
If you are already using JIRA I can't imagine using something else
Effective Document Sharing
What do you like best about the product?
It's easy to collaborate on documents and store them for future reference.
What do you dislike about the product?
The user interface could certainly use a refresh.
What problems is the product solving and how is that benefiting you?
It's been a great place to store information online and saved us from passing around paper documents.
Great Way To Share Information Across Teams
What do you like best about the product?
Confluence for the most part is very easy to use and offers quite a few add-ons (Gliphy, Markdown, etc) to help further enhance content.
What do you dislike about the product?
It is not always clear to which parent a child page will show up, which has led to some interesting relations. Also the default color palette for text isn't very large.
It would also be nice if documents could be worked on simultaneously by multiple users.
It would also be nice if documents could be worked on simultaneously by multiple users.
What problems is the product solving and how is that benefiting you?
The problem we solve using Confluence is that of making sure different teams within the same company are able to share knowledge with each other.
Using Confluence, we have a convenient place where employees can search for a topic relating to any team and read up on any existing data for that topic. This makes integration of different parts for a project go much smoother.
Using Confluence, we have a convenient place where employees can search for a topic relating to any team and read up on any existing data for that topic. This makes integration of different parts for a project go much smoother.
Excellent Product for Knowledge Sharing
What do you like best about the product?
Very low barrier to entry - easy to setup, simple to add documents or pages - great tagging. It's also a great tool to notify colleagues of new articles - simply use @ and type in their username - boom they're notified. Want to add a word document? Simply drag and drop the item into the web page.
What do you dislike about the product?
Integration with confluence is pretty easy with their API, however integration with certain things (Sharepoint) for example requires purchasing an app. It's unfortunate that some of these items need to be purchased in addition to the package in general.
What problems is the product solving and how is that benefiting you?
We needed a KB that was accessible to our teams and easy to add/edit. If the item was hard to use, adoption would not work. Confluence has solved this problem. We have well documented business processes that are updated on a fairly regular basis. When a new employee comes onboard they can reference confluence and get up to speed quickly. It's a very efficient tool.
Recommendations to others considering the product:
I would highly recommend confluence if you are looking for a tool which is easy to setup, integrates with most LDAP deployments and can enable enterprise wide knowledge sharing.
Great for Collaboration
What do you like best about the product?
I love the integration between Confluence and Jira.
What do you dislike about the product?
I don't like that it's tough to format certain types of pages using HTML
What problems is the product solving and how is that benefiting you?
We have a large team running multiple project and keeping track of emails becomes impossible. Confluence helps keep everyone's work and documentation transparent
Recommendations to others considering the product:
It's expensive but the interface is intuitive and it's great for collaboration between developers and project managers
An okay platform for organizing for team collaboration and project management
What do you like best about the product?
Confluence is a decent platform for documenting, discussing and following up on the execution of various ideas. Personally, I have only used it for marketing projects, for which it seems to be sufficient in terms of capabilities.
I find it very useful that Confluence is integrated with Jira, which makes tracking the progress of an idea into a task into a completed project very easy and transparent.
The possibility to "watch" a specific page/space is also neat - it gives you the opportunity to stay in the loop even if you are not actively involved with that particular project.
I find it very useful that Confluence is integrated with Jira, which makes tracking the progress of an idea into a task into a completed project very easy and transparent.
The possibility to "watch" a specific page/space is also neat - it gives you the opportunity to stay in the loop even if you are not actively involved with that particular project.
What do you dislike about the product?
At times, Confluence feels like Excel - it has way too many functionalities that you would never think of using. In my opinion, these clutter the platform and make it not-so-user-friendly. This is also the reason it takes quite some time to get used to Confluence and make the most of it. There are for example 10+ types of new pages that you can create, and I find most of them to be redundant.
The same goes for macros and presets within pages - there are so many of them available that I haven't used even half of them (and will probably never use them).
Personal spaces seem to lack privacy - by default, all newly created pages in the so-called personal spaces are set to "Unrestricted" - that means that everyone on the team can see them if they go to your space or search for a keyword. The opposite default setting with the possibility to share the page afterwards would make a lot more sense.
The same goes for macros and presets within pages - there are so many of them available that I haven't used even half of them (and will probably never use them).
Personal spaces seem to lack privacy - by default, all newly created pages in the so-called personal spaces are set to "Unrestricted" - that means that everyone on the team can see them if they go to your space or search for a keyword. The opposite default setting with the possibility to share the page afterwards would make a lot more sense.
What problems is the product solving and how is that benefiting you?
Lining out ideas, discussing them and moving forward with their implementation without the need of exchanging millions of emails or sitting in endless meetings.
Recommendations to others considering the product:
If you are not going to develop very complex and many-fold projects/ideas, Confluence may be a tad too complicated and you may want to look for a simpler, more straight-forward project management system.
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