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Confluence

Atlassian

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4,219 reviews
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    Clifford W.

Good Place to share reusable knowledge on projects

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
Being able to keep a centralized location of information that team members can reference
What do you dislike about the product?
The version that we have, the UI can be confusing, and learning curve on how to use it to its fullest potential.
What problems is the product solving and how is that benefiting you?
Keeping team members on the same page regarding updates to projects.


    Information Technology and Services

Great tool for documentation that changes frequently; search needs some work.

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
I like the ability to make super dynamic pages. You can go basic and throw up quick entries or take advantage of more customized pages (or templates!). Our team frequently updates entries, and Confluence makes this really easy.
What do you dislike about the product?
The search functionality isn't always the most useful. There seems to be a bit of a lack of "intuition" in searches. The top results aren't always the most relevant.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of not having a central documentation base which is accessible and user-friendly for all teams and team members.
Recommendations to others considering the product:
This is perfect for documenting general company info (benefits, events, etc.) as well as internal company systems and routines.


    Information Technology and Services

Good place to document tables for users and IT.

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
Confluence makes it easy to set up pages to document table structures for users. We use this documentation within IT and for operational analyst to reference for reporting needs.
What do you dislike about the product?
Sometimes it is hard to find where documentation has been placed. This may be more of an organization and training issue.
What problems is the product solving and how is that benefiting you?
I use it to document current sql loads of tables. This comes in handy when other IT professionals need to clarify the meaning of a column and to help with looking into a problem.
Recommendations to others considering the product:
Confluence does so much more, but I would recommend it for documentation of all kinds.


    Mike Q.

CONFLUENCE: User Review

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
All-in-one place for project docs.
Ability to nest folders and files in tree structure.
Ability to tie it in with JIRA.
Tagging linked to Outlook.
What do you dislike about the product?
Confusing to Edit docs at first.
Cannot have directories of the same name as another directory, even if it's in a totally different project space. Very odd btw.
Tables are terribly low quality.
What problems is the product solving and how is that benefiting you?
Having docs in a central place online makes it much easier to look up project docs, how-tos, etc. It took folks here awhile to acclimate to the software and get in the habit of using it. At this point, everyone across the board has some project space within Confluence. Not just my team, but pretty much every one within the company.

It also ties in with JIRA and Outlook nicely to more easily associate stories/bugs and notify users of changes or requests respectively. For instance, when a user's input is requested on a particular task, they can easily be tagged in the doc space and receive an email notifying them of said request.
Recommendations to others considering the product:
Give yourself time to familiarize yourself with the tool. It has a steeper learning curve than you think, particularly when Editing docs as well as storing them where you want to. Also, embedded tables are clunky and bare bones (too bare bones for our needs). However, that seems to be the only option in order for Mac and Windows users to both be able to see the data.


    Internet

A simple way to organize our internal projects and requests

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
I like how simple and user-friendly the interface is, and the ability to build different boards and have things automatically categorized in different areas for different teams. We have multiple teams able to communicate with each other through Jira, and it makes the process of moving issues, bugs, or enhancements through the channel from CS to Engineering very seamless.
What do you dislike about the product?
I dislike that there isn't a super easy way to track the path that a card or ticket is following. A clearer understanding of each step or projected workflow laid out on the page would be helpful.
What problems is the product solving and how is that benefiting you?
Communication between teams, a workflow process for managing bugs, issues, or product enhancements among teams.


    Kashif I.

central place to keep your team's work organized and accessible

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
Changes modern teams work

Create, share, and collaborate on projects all in one place

Update same knowledge page to make Team's knowledge grow with pace .
What do you dislike about the product?
To keep your projects moving forward, faster Confluence come out to be best one as of now i didn't experience any Cons related to confluence .
What problems is the product solving and how is that benefiting you?
All project/product related updated knowledge can be accessible with required Login process and It helps in taking a charge/handover of a project/product .
Recommendations to others considering the product:
To keep your projects moving forward, faster it is highly recommended to have a common team work platform for knowledge sharing. Confluence is among one of them . Hence highly recommended to be used.


    Computer Software

Efficient documentation

  • January 29, 2017
  • Review provided by G2

What do you like best about the product?
This is a great product for creating/maintaining documents of any sort. It has all features of a word editor, and integration with other Atlassian products. There are multiple plugins available to include images, powerpoint presentations, UML diagrams into the document.
What do you dislike about the product?
A document edited by multiple users might not seem proper once all changes are merged.
What problems is the product solving and how is that benefiting you?
Design WIKI, Release plans, etc
Recommendations to others considering the product:
Use other products like JIRA to leverage product integrations


    Ami R.

We use the confluence Wiki

  • January 29, 2017
  • Review provided by G2

What do you like best about the product?
The Confluence wiki is a good tool for documentation and collaboration. we use it to document all of our product requirements and UI library and UX guidelines.
What do you dislike about the product?
We experience some issues with the navigation menu on the left, also when choosing a page with hierarchy we can not see the children pages unless we manually a widget to show them.
What problems is the product solving and how is that benefiting you?
one place for documenting requirements and collaboration.


    Information Technology and Services

Confluence, searches well but feels somewhat unorganized

  • January 28, 2017
  • Review provided by G2

What do you like best about the product?
I like the search aspect of Confluence. Even though there are
What do you dislike about the product?
You feel like the pages within Confluence are floating in space. There isn't
What problems is the product solving and how is that benefiting you?
Our company holds a lot of documents for various departments. Confluence solves the problem of where to put al
Recommendations to others considering the product:
Think hard about the overall "file folder" system as you develop out your Confluence structure. That way, when users start creating pages, they are done in an organized way.


    Information Technology and Services

Easy to use, collaborative software

  • January 28, 2017
  • Review provided by G2

What do you like best about the product?
I used Confluence in the days of Wiki markup language and picked up on it within a month. My team was in the middle of building a wiki to streamline the onboarding process for new software engineers and other IT personnel. This software allowed us to upload multiple documents in various formats into one easy-to-use solution.
What do you dislike about the product?
The Wiki markup language did get in the way at times as certain features were not available on the toolbar. Since Confluence has done away with the code, I'm sure it's ease of use has only improved.
What problems is the product solving and how is that benefiting you?
We resolved issues with being unable to find the latest version of documents and access issues previously experienced through software like SharePoint.
Recommendations to others considering the product:
Host a team training meeting to introduce the software.