Confluence
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Confluence Makes Documents Accessible
What do you like best about the product?
Seamless integration with JIRA, arguably Atlassian's flagship product.
What do you dislike about the product?
File hierarchy seems convoluted at times, especially when searching for a document that is known to be stored beneath a particular topic (in all fairness, this may be attributable to the setup of the local instance, i.e., "your mileage may vary".
What problems is the product solving and how is that benefiting you?
Collaborative updates and access to documentation, including policies and procedures.
Recommendations to others considering the product:
Compared to SharePoint or Wiki's, Confluence offers a much greater level of integration with existing tools already in use.
Review of Confluence
What do you like best about the product?
My favorite feature about confluence is the ability to set up group pages where the whole team can contribute to it and get the latest information. We have linked confluence to JIRA, a ticket management system for logging and tracking work, so we are able to track team tickets on the team page. Confluence has some neat features that allow us to chart the amount of tickets we close versus how many tickets were opened, who is assigning our department the most tickets and under which categories, and so on. These features make our group's home page a great tracking system for us as employees of the department as well as other departments that can see our work-load.
What do you dislike about the product?
At my company, we use confluence for many work documents or drafts of official documents and with the volume we have, it is often hard to find what you are looking for. The search options give you anything that has any sort of match so it makes it difficult to search and find the right document you are looking for.
What problems is the product solving and how is that benefiting you?
Currently, we are using confluence as a space to contribute ideas and log requirements and changes. This has helped different departments to track changes without explicit communication.
Recommendations to others considering the product:
I would recommend that new users to confluence explore the way your company has the site set up so that you can get used to the different features. Also, go to your employee page and create and edit a page. This will allow you to get used to the editing features.
About Confluence
What do you like best about the product?
All one in one place best way of communication across the organization
What do you dislike about the product?
little clumsy and crashes when it has load
What problems is the product solving and how is that benefiting you?
Sharing the knowledge place across the teams
easy to use interface and configure the data elements
What do you like best about the product?
easy to use interface and configure the data elements
What do you dislike about the product?
basic user interface and very limited functionality
What problems is the product solving and how is that benefiting you?
data repository
The best way to share knowledge with your colleagues and customers alike.
What do you like best about the product?
Confluence makes it SO easy for me to write and share articles about our products with my team and my customers.
What do you dislike about the product?
The UI occasionally feels a bit dated and takes some getting used to. Because it is a browser-based editor, if you have two of the same windows open at the same time (as I often accidentally do), you can lose all of your progress my accidentally closing one before the other. This is frustrating as I have previously lost hours worth of work. It's a user error, I admit, but an automatic drafting feature would be beneficial
What problems is the product solving and how is that benefiting you?
I use Confluence as a Help Center for my customers, a training manual for new employees, a library for business analysts, and a haven for our developers to construct and test rules. Confluence helps me keep everything we need-to-know together and easy to navigate.
Recommendations to others considering the product:
Confluence is a great tool on its own, but is a rockstar when pair with Jira Service Desk an Jira Software. Project management and customer support becomes a breeze when the three are used in harmony.
Very Flexible, Easy to Use Wiki Tool
What do you like best about the product?
Not difficult to use, it is fairly intuitive. Very easy to create pages, and many different add ins available.
What do you dislike about the product?
I wish add ins were just included instead of costing extra. Most are tools I cant imagine people not using, such as gliffy.
What problems is the product solving and how is that benefiting you?
Creating and internal wiki which employees can easily search for training information, internal references, documentation, etc.
Veryhelpful tool for creating pages of important document
What do you like best about the product?
I had been using it for storing tets cases and test strategy. Best thing about it is easiness in using the software.
What do you dislike about the product?
Some time it takes little time to reflect edit update.
What problems is the product solving and how is that benefiting you?
It is easy to keep all the data at one place. Many users can simultaneoulsy visit the same page if they have privilege to access
Very usefull wiki
What do you like best about the product?
Great place for:
- storing manuals
- passwords
- wiki pages
- schemas
and similar content
- storing manuals
- passwords
- wiki pages
- schemas
and similar content
What do you dislike about the product?
I think, that sometimes it works not so quick
What problems is the product solving and how is that benefiting you?
Now, we can save passwords and instructions on Confluence
Recommendations to others considering the product:
Use them if you want try to find wiki
Great way to collaborate with team members
What do you like best about the product?
the ability to add a chart or columns in addition to visualization really makes this a great product
What do you dislike about the product?
the ability to limit emails you receive when someone makes an update
What problems is the product solving and how is that benefiting you?
the ability to find all information in one place has been great
great tool for writing specifications and internal documentation
What do you like best about the product?
I love the collaborative features for our documentations, specifically the ability to comment and mention users. As of recently they even added ability to see other users typing while in edit mode, much like in Google Documents. I also like that it seamlessly integrates with Jira, which we use for development tracking.
What do you dislike about the product?
They just recently changed the UI for the sidepanel and navigation, and I much prefer the older design. The search bar especially needs a lot of work.
What problems is the product solving and how is that benefiting you?
As a software startup, we use Confluence to write product requirements and to write user and developer documentation. It has been very effective at encouraging conversations between departments during the planning phase of feature development.
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