Confluence
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Perfect for sharing knowledge between teams around the world
What do you like best about the product?
I work with multiple different functional groups in multiple offices around the world. Confluence helps me provide an internal knowledge base that all the teams can refer to and add to
What do you dislike about the product?
The page editor can be a little tricky to use at times, and navigating between spaces can be a little confusing at first.
What problems is the product solving and how is that benefiting you?
Inter-office and Inter-team knowledge sharing. We're getting better in both and have a nice central knowledge repository.
Works well so far
What do you like best about the product?
I'm a new user to the tool, but I like how it works. The content is well maintained and easy to use. Confluence is similar to other tools I've used before, but does have some differences that make it pretty quick to pick up and run with it.
What do you dislike about the product?
There have been some really odd formatting issues that - I'm sure - most people wouldn't necessarily notice, but to detract from the visual aesthetic. Additionally, user rights seem to be a bit wonky. We've had a member of our team repeatedly check the rights for two new users (myself included) and not see any differences between our rights and any other's. Today, he found the needed rights were set in an entirely separate place in the system. So it seems like right provisioning could use some development love.
What problems is the product solving and how is that benefiting you?
Our company has an initiative to have everything live on the cloud. If someone gets hit by a bus or his computer goes through a meat grinder, he would lose all his content unless it lived somewhere like Confluence. The tool makes sharing content and knowledge almost too easy, it's that great.
Recommendations to others considering the product:
Confluence makes content sharing quick and easy. While there is a bit of a learning curve (that might be decreased if I had two seconds to rub together), its use is clear and content easy to share.
Team collaboration
What do you like best about the product?
Integration with Jira.
allows you to customize templates to standardize work.
great for sharing knowledge
allows you to customize templates to standardize work.
great for sharing knowledge
What do you dislike about the product?
The editor (text) and table formatting is a bit weak. Linking pages and adding page counts are not straight forward.
What problems is the product solving and how is that benefiting you?
My team does BI. We have analysts developers and ETL developers. We originally got Confluence to help standardize our request documentations, but the integration with Jira is limited. We then set up Confluence as a wiki to document business processes and Data Warehousing ETL.
Recommendations to others considering the product:
We used this as a wiki to document knowledge and business processes. This can be linked to Jiras or used as a reference for others in our team.
Helpful tool for training
What do you like best about the product?
It’s a helpful tool for training. You can utilize it like a huge training manual because you can upload images and it can be step by step
What do you dislike about the product?
I can’t say there is anything I dislike.
What problems is the product solving and how is that benefiting you?
Training. It makes training easy and you can refer back to it anytime
Review of Confluence
What do you like best about the product?
I like the collaborative piece of Confluence best. It is very easy to edit and share for large groups. It's also great to link accounts and Jira tickets as needed.
What do you dislike about the product?
The user interface isn't as user friendly as it could look.
What problems is the product solving and how is that benefiting you?
No problems at this time. Extra collaboration.
Confluence
What do you like best about the product?
The design layout makes information easily accessible.
What do you dislike about the product?
I wish the software was proprietary rather than subject to the Atlassian marketplace.
What problems is the product solving and how is that benefiting you?
Confluence allows my company to more efficiently manage projects.
Quick and Easy Peer to Peer Knowledge Sharing
What do you like best about the product?
The ability to be able to create spaces, share and link content with anyone across the organization. No more roadblocks to be able to work cross-functionally. And the best part, if you have a file (like a budget) that should only be available to a smaller group of people to edit and/or view, it's as easy as a few clicks and you're good to go.
What do you dislike about the product?
There's absolutely no downside to this product! It integrates with so many other amazing tools like JIRA and you have a one-stop shop for all your collaboration needs.
What problems is the product solving and how is that benefiting you?
Cross-functional information knowledge sharing and collaboration. Easy to find and search for materials and keep track of version controls.
Good tool
What do you like best about the product?
1.) Easy to use .
2.) Easy to install & configure
3.) Features where u can see older versions and update history
2.) Easy to install & configure
3.) Features where u can see older versions and update history
What do you dislike about the product?
sometime performance is slow.
can't attach direct email from outlook
can't attach direct email from outlook
What problems is the product solving and how is that benefiting you?
maintains all of our shared docs
Confluence is great for collaborating!
What do you like best about the product?
I love that I can document anything and can collaborate with others to format it and ensure the document is complete.
What do you dislike about the product?
I'm almost positive it's part of our organization's settings but I get logged out of Confluence faster than any other application. It's easy enough to log back in and I like that the work I did is autosaved but it's still a bit of a hassle.
What problems is the product solving and how is that benefiting you?
Ensuring we have easy to access documentation available to the right people.
Using Confluence to do your job
What do you like best about the product?
Confluence is a versatile tool that lets me share information with people in my team and with project teams. Using it with Atlassian JIRA we can track, manage and communicate requirements
Technical and non-technical users can quickly come up to speed with this app.
Technical and non-technical users can quickly come up to speed with this app.
What do you dislike about the product?
There is no built in function to allow to link the requirements to plans or test cases.
There is no approval worklow to review and approve controlled documents.
There is no approval worklow to review and approve controlled documents.
What problems is the product solving and how is that benefiting you?
Sharing internal and external information
Tracking bugs and requirements
Tracking bugs and requirements
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