Confluence
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4,243 reviews
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Technical Support Analyst
What do you like best about the product?
The integration of the different features such as JIRA and Service Desk.
What do you dislike about the product?
Searching and querying is not always consistent and problematic when identifying reported issues.
What problems is the product solving and how is that benefiting you?
We use Confluence for documentation and a knowledge repository.
Great Reference!
What do you like best about the product?
I like how Confluence is used to be a reference amongst the company. I also like the different macros you can use to customize the pages.
What do you dislike about the product?
It seems a little outdated and editing could be more user-friendly.
What problems is the product solving and how is that benefiting you?
It's a great reference.
Recommendations to others considering the product:
Very helpful!
Confluence is easy to use but could use some improvements
What do you like best about the product?
Easy user interface; easy to edit and update fields, add content, etc.
What do you dislike about the product?
Unless you have Confluence linked to your email, notifications are non-existent when someone updates a field or adds new content.
What problems is the product solving and how is that benefiting you?
Lab workflow.
Good Tool
What do you like best about the product?
It is a simple tool and extremely easy to use.
What do you dislike about the product?
Confluence can be a bit confusing when you begin to use it.
What problems is the product solving and how is that benefiting you?
We are using it as a PM tool. It easily allows us to track and update projects.
A great tool for documentation
What do you like best about the product?
I love how easy it is to search for content & create your own.
What do you dislike about the product?
There isn’t enough flexibility with formatting, it also isn’t the easiest to navigate for new users. The dashboard could use improvement.
What problems is the product solving and how is that benefiting you?
Data management
Confluence allows for incredible sharing of large amounts of information
What do you like best about the product?
Easy to log in and easy to upload large quantities of data
What do you dislike about the product?
A bit cumbersome at times and somewhat sterile of a layout.
What problems is the product solving and how is that benefiting you?
Keeping a library of training docs and shared information to make all teams stronger.
Confluence is a great way to browse through work-related websites and pages
What do you like best about the product?
Easy navigation, easy to find different links
What do you dislike about the product?
Too slow sometimes and it takes a little getting used to
What problems is the product solving and how is that benefiting you?
It's easier to find important links
Customizable, content and team communication platform
What do you like best about the product?
I like it much better than file sharing platforms for team communication and collaboration. It is way easier than sifting through files and is a proper company database.
What do you dislike about the product?
Our team had to work very hard and long to make the platform most visually appealing. More design templates would be nice.
What problems is the product solving and how is that benefiting you?
It’s is a catch all to find any resources we need to do our jobs well. Works well as a training resource and for communicating across departments.
Recommendations to others considering the product:
Recommended with the whole suite of Atlassian products. They work very well together.
Confluence
What do you like best about the product?
Searching file or document is easy to process.
What do you dislike about the product?
The look is boring, at least the one I can view.
What problems is the product solving and how is that benefiting you?
Sharing documents
Easy to use
What do you like best about the product?
Confluence bring together the best of both worlds of ease of use and functionality
What do you dislike about the product?
Smoother update system would be a big improvement
What problems is the product solving and how is that benefiting you?
Great service to our whole team for collaboration
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