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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,243 reviews
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External reviews are not included in the AWS star rating for the product.


    Internet

One place fits all

  • February 24, 2018
  • Review provided by G2

What do you like best about the product?
The ability to customise spaces and pages to our needs and the amounting widgets we can use
What do you dislike about the product?
I would love to have shortcuts in the sidebar. But it seems it’s only for spaces. I would like to have shortcuts for specific pages too
What problems is the product solving and how is that benefiting you?
Since we have many different teams inside our organisation, it could be a disaster if everyone had its own way to document their work. With this, and with the correct permissions, we can have our docs well organised so anyone inside company can access them
Recommendations to others considering the product:
One place where all teams can organise and share easily their work


    Teymur O.

Great tool-Easy to use

  • February 24, 2018
  • Review provided by G2

What do you like best about the product?
Atlassian Confluence is great team collaboration tool that is providing perfect features to customize your workspace with awesome templates. It is the easiest and best way to every member of company to view and edit all important information on one place. Search functionality is perfect and it keeps you to be organized.
What do you dislike about the product?
Working on the macros is little bit difficult, sometimes we face with the scrolling bugs. Plugins are bit pricey.
What problems is the product solving and how is that benefiting you?
Confluence allowed us to combine our whole department and other ones to keep organized and it become the main key to communicate with each other. It can help you to improve the effectiveness and helping to avoid wasting time. Good integration with JIRA
Recommendations to others considering the product:
The best part it is being accessible from everywhere and any device. Needs to try.


    Higher Education

A good tool for managing content

  • February 24, 2018
  • Review provided by G2

What do you like best about the product?
Our team used this tool as a one stop for all the contents related to the customers product. We could easily modify the content of this repository for knowledge sharing purposes and as and when there was an update on pages, everyone were notified. The tool is fairly easy to use and understand. The tool is UI friendly and the macros are a life saver.
What do you dislike about the product?
The tool is very limited when it comes to customization of the data. It is difficult to format it in a fashion that we desire and the options provided by confluence itself is very limited. which is a bummer.
What problems is the product solving and how is that benefiting you?
A good tool for data management. This can be used if you want a centralized repository for all your contents thus making sure that organisations have one pit stop for accessing all their data's..
Recommendations to others considering the product:
Good tool for centralized data management and sharing


    Arvind S.

Best way to have a repository of files to be shared across globe

  • February 23, 2018
  • Review provided by G2

What do you like best about the product?
The best thing about confluence is it enables access to the important files across globe. Not only is it secure but its so easy to use and have a structured repository of important project documents. Best tool for a highly organized and efficient team
What do you dislike about the product?
There is not much to dislike about this. If pushed, I would prefer it to have excel embedded on to the confluence system
What problems is the product solving and how is that benefiting you?
Earlier, there was too much effort and hassle to set up a common architecture of server that can be accessed across globe. Even after that, there is always an issue of speed when physical server in a place is made to be outside the hosted country. All these issues are addressed easily by confluence
Recommendations to others considering the product:
Best tool to have for cross continental teams


    Entertainment

Love Atlassian

  • February 23, 2018
  • Review provided by G2

What do you like best about the product?
While Confluence on it's own is awesome, I adore it's integration with Jira. It's so seamless !
What do you dislike about the product?
Creating and using templates can sometimes be a challenge.
What problems is the product solving and how is that benefiting you?
Group collaboration is the number one benefit. ALso, being able to socialize and visualize project status, user stories and tasks in one place is amazing!
Recommendations to others considering the product:
Start with using the hosted service -- it's fast and easy. If you decide to host it yourself, make sure to hire a full time administrator.


    Telecommunications

Confluence is a great way to store information

  • February 22, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is an easy and clear way to aggregate information so that anyone with JIRA access can find information for whatever they need.
What do you dislike about the product?
One thing I dislike about Confluence is that it's search functionality doesn't seem to work well. You really need to know what page name you are looking for to find it.
What problems is the product solving and how is that benefiting you?
Information Storage - Create pages for internal share of information


    Insurance

Confluence is helpful

  • February 21, 2018
  • Review provided by G2

What do you like best about the product?
Easy to navigate and collaborate across multiple departments.
What do you dislike about the product?
Better way of organizing similar issues together. Searching for same issues requires a bit of research
What problems is the product solving and how is that benefiting you?
Used to create tickets for issues with customers
Recommendations to others considering the product:
Easy to use across multiple departments


    David C.

Best Internal Documentation Software

  • February 21, 2018
  • Review provided by G2

What do you like best about the product?
The layout and search tools make finding SOPs and other relevant info a breeze.
What do you dislike about the product?
I don't really dislike anything. It's really that good.
What problems is the product solving and how is that benefiting you?
Knowledge distribution and SOP/similar internal document version control is much easier. Saves time and money by reducing errors and ensuring consistency across the organization.


    Marketing and Advertising

Confluence is great for secure, internal documentation

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
Confluence allows us to create great, searchable documentation that can be restricted by teams or projects. Easily allows us to search for information and check the most up to date documentation when investigating customer issues. Also, the integration with JIRA helps to create project plans and convert action items into JIRA issues.
What do you dislike about the product?
The formatting and editing flexibility is most frustrating, the pages are not easily to edit and format as word documentation so there just seem to be limitations there.
What problems is the product solving and how is that benefiting you?
Internal documentation and record keeping amongst departments, easily track down information on changes, project plans and general internal documentation.
Recommendations to others considering the product:
Understanding proper markdown and implementing proper page organization is key when using this product when properly organized and formatted it is a very helpful tool!


    Financial Services

Shareable and Reportable Word Docs

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
Easy to share, edit, store, reporting features
What do you dislike about the product?
Upload maximums, creating templates can be tricky
What problems is the product solving and how is that benefiting you?
Enterprise knowledge resources