Confluence
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
4,243 reviews
from
External reviews are not included in the AWS star rating for the product.
simple and neat way to share your documents
What do you like best about the product?
It is easy to create and share the content among multiple people, teams or even larger organizations. The interface is easy to use. Ability to watch pages and be notified when they’re revised is essential for team collaboration.
What do you dislike about the product?
Although easy to use, the interface doe snot support a lot of options. Sometimes, it s hard to do formatting, but you can find a work around it. Also, I believe that search capabilities could be improved as well.
What problems is the product solving and how is that benefiting you?
Mostly sharing the documents. Eliminating the need to send big documents over e-mail. Easier than shared folders.
Recommendations to others considering the product:
I recommend this tool
Confluence for workgroups and collaborative content
What do you like best about the product?
Maybe the easy setup is one of the key feature and the natural integration with JIRA works fine. It is really easy of use for basic users. The templates for software development teams fits for many kinds of projects with minimun adjustments
What do you dislike about the product?
The way that Confluence manage permissions is very limitated. The template features are really limitated too. The worst is that you can't develop a site templates to reuse them, then you need to rework a lot for special sites, like project management.
What problems is the product solving and how is that benefiting you?
We could use a useful knowledge base site to integrate with JIRA Service Desk.
Adding some plugins, we could document project executions and product specs. The simultanusly collaboration feature works really good, then we work on meeting notes and documentation at the same time, even when we are on different places or buildings.
Adding some plugins, we could document project executions and product specs. The simultanusly collaboration feature works really good, then we work on meeting notes and documentation at the same time, even when we are on different places or buildings.
Recommendations to others considering the product:
if you need a quick tool to share knowledge and content with less tha 10 groups and you are not thinking in a tool with a lot content features, don't need DRM and items like that, Confluence could be your choice
A mostly average documentation platform
What do you like best about the product?
The ability to segregate permissions across our user base and enable approval and moderation workflows has been helpful. SSO integration via SAML is very helpful, as was AD sync (if you haven't moved to an SSO solution yet). The selection of 3rd party apps is very impressive.
What do you dislike about the product?
The relative cost of this compared to OSS solutions ultimately makes this more difficult to recommend. If your already investing in Atlassian software for multiple purposes, then this solution will make more sense.
What problems is the product solving and how is that benefiting you?
The primary benefits of any team documentation platform will be realized by having a set of standards for team engagement and the right team members in place. A tech solution can't make that happen. If you have people and processes in place, then Confluence is a very competent solution to build out your team's documentation.
Recommendations to others considering the product:
Though Confluence is a good solution, look into open source solutions first. Consider AD and SAML integration. Invest in people and processes in place before investing in a new tool. If Atlassian is a new vendor, consider whether you are siloing your data. If they are an existing vendor, you should get some useful integration with their other products. Being a market leader has its advantages; you should be able to find all the integrations you want with other products to build-out your workflows.
Confluence is good
What do you like best about the product?
I like that confluence is a hub for information when I am searching to learn about something new
What do you dislike about the product?
It can be hard to figure out where drafts are stored
What problems is the product solving and how is that benefiting you?
Project management is very easy with it!
Recommendations to others considering the product:
It’s a great tool to start with!
The marriage of knowledge base and PM tool
What do you like best about the product?
Our ability to like pages between Confluence and other Atlassian products like service desk and Jira
What do you dislike about the product?
A lot of starting from scratch when it came to importing our previous KB articles (even though it was an ideal opportunity to "clean house")
What problems is the product solving and how is that benefiting you?
Level the playing field and when we begin using service desk being able to directly apply article pages to resolutions for our clients.
Confluence Review - Could You Use This?
What do you like best about the product?
Confluence is a good tool for an intranet and internal systems of keeping data, updating data, sharing data, reviewing project plans, and more. It is a collaborative tool and I am continually learning about its features and capabilities. It seems to have a few plug-ins and you can brand it at your own organization. I feel like it is pretty user friendly. I would recommend it.
What do you dislike about the product?
It is new to me so of course it is a change to learn something new compared to what I am used to which is Sharepoint. I like that you can copy and use templates, if you have a repetitive task then you don't need to continue to do the same thing over and over again from scratch. You can control access and admin rights. The designs seem to be fresh and current. Not much I dislike about this product.
What problems is the product solving and how is that benefiting you?
Knowledge Management I would see is the most basic problem being solved. It is a great tool for uploading all sorts of documents you can share and assist in version control versus sharing data through email. I think all organizations need something similar to this.
Recommendations to others considering the product:
Review it's capabilities and see if it matches up to what you want. I would say def. get some sort of initial training even it is very basic and low level to get groups and teams started.
Confluence Review
What do you like best about the product?
I like how easy it is work with others and collaborate on projects and documents in one place. Being able to see other updates and get notifications on updates made, being able to edit documents efficiently and keep things very organized makes this product very helpful.
What do you dislike about the product?
There is not much that i dislike, Learning how to use the templates is somewhat tedious, the mobile version is not as fluid and sometimes I have trouble tracking page changes.
What problems is the product solving and how is that benefiting you?
Confluence has helped solve the problem of having our company work on projects together without having different versions of documents and projects on different people's computers, emails, etc. We are able to work on the same task collaboratively. We able to communicate more efficiently with each other, keep everyone up to date on the status of something and have a dedicated go to spot to find information.
Recommendations to others considering the product:
I would recommend anyone in a business where you collaborate with others and want a centralized place to work and save information to use Confluence.
Confluence: Great Workflow
What do you like best about the product?
The layout of Confluence is simple and not too busy. I like how easy it is to find the tabs, links, etc. on the side of the screen for navigating the website. The updates listed on the home screen are quite helpful in showing who posted what, when they posted it, etc. I particularly like that there is an option to "view changes" to a document already posted.
What do you dislike about the product?
Confluence offers notifications to users when new content is posted, but though I have signed up for these notifications, I never receive them. I would like a more helpful way to stay up to date with what is going on with what has been posted and when. I am unsure if there is a smartphone app for Confluence, but something like this would be helpful as well for people who work remotely or on the go.
What problems is the product solving and how is that benefiting you?
I use Confluence as a way to keep up with what the content creators in my company are doing. It is a great way for them to let me and other contractors know what opportunities are available for work. I particularly like that guides on creating content for my company are posted and maintained there as it makes them easier to find and access repeatedly than if they were simply in e-mail format. Overall, I think the opportunity to be able to stay engaged with the company even though I work remotely has been very helpful and has helped me improve my job performance.
Recommendations to others considering the product:
I think this site works great for team collaboration and especially engaging remote workers in the company as a whole. It would be nice to streamline communication and notifications, so providing a way to do this or clarifying how users can receive notifications from Confluence would be helpful.
A Solid Tool that is Sometimes Used by Atlassian as a Testing Ground
What do you like best about the product?
- You can start working from a blank page or from many supported templates
- Great comment system for collaboration and for users to ask questions on articles and blog posts
- Integration with JIRA
- WYSIWYG editor removes the need for having to know HTML or CSS
- Blog feature for sharing important news
- Great comment system for collaboration and for users to ask questions on articles and blog posts
- Integration with JIRA
- WYSIWYG editor removes the need for having to know HTML or CSS
- Blog feature for sharing important news
What do you dislike about the product?
- Features are changed or removed with little notice
- System-wide outages have become more common in 2018
- Atlassian uses the production environment to test features without users being part of a beta program. This is problematic as depending on your company's usage of Confluence, the sudden change of features or layout could prevent work from getting done. As I write this, they are using the blog feature to test their page editor.
- Various bugs in editor which result in a loss of productivity (some due to using it as a beta ground)
- System-wide outages have become more common in 2018
- Atlassian uses the production environment to test features without users being part of a beta program. This is problematic as depending on your company's usage of Confluence, the sudden change of features or layout could prevent work from getting done. As I write this, they are using the blog feature to test their page editor.
- Various bugs in editor which result in a loss of productivity (some due to using it as a beta ground)
What problems is the product solving and how is that benefiting you?
My company uses Confluence as a knowledge base for support agents and as a way to share news with team members. The support agents are located around the world and having a central knowledge base is key to keep all members in sync.
Recommendations to others considering the product:
Know that it is a fairly solid tool, but the bugs, downtime, and use of the production environment as a testing ground can impact your usage.
Confluence
What do you like best about the product?
I like the ability to tag my co-workers and communicate easily with them on this application.
What do you dislike about the product?
Mainly the issue with getting so many email notifications
What problems is the product solving and how is that benefiting you?
We are able to track client issues on one platform and have many users contribute information for review and notifications
showing 2,591 - 2,600