Confluence
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Confluence is a great knowledge management tool
What do you like best about the product?
Confluence has a nice organizational structure for parent and child pages to roll up into specific team-dedicated spaces.
What do you dislike about the product?
Confluence's UI is a little outdated, thus most employees do not utilize the full extent of knowledge Confluence provides in relation to my company due to the difficulty of navigation.
What problems is the product solving and how is that benefiting you?
Confluence is a great knowledge management tool for my company. We are able to house a large variety of documentation on Confluence and it is all separated by teams and departments. Our documentation that lives in Confluence includes SOPs, network evaluations, company KPIs, and we even use Confluence for project management.
Recommendations to others considering the product:
Confluence is a great tool to use for knowledge management and documenting standard business processes that are to be shared across departments. If you are looking for a Project Management tool, look elsewhere as Confluence is not the strongest PM tool out there.
Mediocre Wiki
What do you like best about the product?
I like that it does create an online forum for documenting project work.
What do you dislike about the product?
I think the formatting, tools, and flexibility could be greatly improved.
What problems is the product solving and how is that benefiting you?
Historical note taking and record keeping. It helps alleviate lost knowledge during employee turnover.
Recommendations to others considering the product:
I would build or buy a different wiki tool
Collaboration with teams
What do you like best about the product?
Confluence is easy to use and works well.
What do you dislike about the product?
The UI is a bit out of date and the cost is expensive.
What problems is the product solving and how is that benefiting you?
Team collaboration. Knowledge sharing, discussions, file sharing. Developers seem to like the product.
Recommendations to others considering the product:
Definitely worth checking it out.
A tool to share and collaborative documents online.
What do you like best about the product?
Confluence is great for sharing and working on documents together. It gets rid of the need to email documents back and forth. You are able to make live edits and everyone can see and reference the page.
What do you dislike about the product?
The UX is not the most friendliest and can take a while to get used to using.
What problems is the product solving and how is that benefiting you?
Back and forth emails and working off an old document. It works great with JIRA and being able to reference documents. It is a solid way to have a consolidated calendar where everyone can put in important dates, and etc.
A simplified version of Sharepoint
What do you like best about the product?
Allows for content page collaboration, without need for fancy font and style for distraction.
What do you dislike about the product?
Lack of editing tools, poor file repository and management tool, no versioning controls for any file uploaded, no folder structure
What problems is the product solving and how is that benefiting you?
We use Confluence for tutorials, release repository, and basic file storage.
Recommendations to others considering the product:
Not meant to use as a file repository or for collaboration editing of files. Use mostly if you want to create a text based wiki page on topics. When viewing some documents from Confluence, some features within files may not be included (IE, checkboxes in Word will not show up)
Collaboration done right
What do you like best about the product?
Collaborative tools, multiple spaces/pages and allowing of tagging/notifying users.
What do you dislike about the product?
The learning curve required to learn the ins and outs of confluence.
What problems is the product solving and how is that benefiting you?
Project management
Confluent Review
What do you like best about the product?
Confluence allows businesses to organize their team spaces and collaboration into easy to use pages.
What do you dislike about the product?
The website is rather simplistic and UI and it can become cumbersome to find a site within a large business.
What problems is the product solving and how is that benefiting you?
Within our business it allows us to organize resources in a way that limits the clutter presented to users for whom no relevance exists.
Great collaboration software and a step forward for our company
What do you like best about the product?
Clean, effective design and layout of the wikis.
Easy to find and update documents
Easy to find and update documents
What do you dislike about the product?
Not enough people using it, but that's a different issue entirely
What problems is the product solving and how is that benefiting you?
Cross-organization document storage and collaboration, it's made finding old decisions and information very easy for our team.
Good collaboration software
What do you like best about the product?
The ability to integrate to other Atlassian software products. Having Confluence JIRA integrated made it super easy to organize project testing/production support with defects, incidents, along with all project related documents.
What do you dislike about the product?
Overall, great product, not much to dislike. Navigating through the webUI can be setup a little more efficient. It can be a little confusing at times.
What problems is the product solving and how is that benefiting you?
Being able to organize different phases of a project into one platform
Recommendations to others considering the product:
Great product, especially for technical project management
Easy and effortless documentation
What do you like best about the product?
One place to keep all of our documentation, notes and track updates
What do you dislike about the product?
Would rather have an all in one product, beyond using multiple platforms.
What problems is the product solving and how is that benefiting you?
One place to hold all of our documentation, compared to per project sources, saved here and there
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