Confluence
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Great tool.
What do you like best about the product?
Easy to navigate interface, makes it very easy to exchange information between departments. You can instantly see relevant updates.
What do you dislike about the product?
Crashes a bit too often than preferable. Sometimes a bit hard to find specific info because of page organization.
What problems is the product solving and how is that benefiting you?
IT department keeps everyone updated on current issues and solutions. Multiple departments can collaborate on a problem, increasing information sharing. Definitely improved company-wide communication.
Great tool for sharing information
What do you like best about the product?
It's very easy to create documentation and project plans. Very easy to use with the rest of the Atlassian suite, specifically JIRA. Lots of options for embedding other things (like Trello) within pages
What do you dislike about the product?
Adding users can be confusing and limited profile options for access. By default, even people within the org cannot access anything unless specifically added.
What problems is the product solving and how is that benefiting you?
We are able to document and share project requirements and ongoing documentation.
Ultimate collaboration tool for company manual / information center
What do you like best about the product?
I like the ease of formatting of this software - pages look exactly how I want them to look where many other companies struggle with formatting adjustments when creating documents like these.
What do you dislike about the product?
I do think the UI can be improved a bit. There are simple functions such as adding a new tab within a sub section that take some getting used to and I've noticed many first time users needing help to get that done. I myself sometimes spend minutes toggling between options to get what I want.
What problems is the product solving and how is that benefiting you?
Confluence is a central information drive for our company - it helps information be centralized around different policies, what teams we have and who is part of them, etc.
Keep your team organized
What do you like best about the product?
The ability to collaborate with team members on multiple projects and see versioning of pages is essential to keeping everyone in the loop on the status of projects.
What do you dislike about the product?
At present, we have a license that limits our seats and the next level up is significantly more expensive; consequently, we routinely have to remove people from our Confluence instance to free up seats for new people.
What problems is the product solving and how is that benefiting you?
Confluence allows us to collaborate on multiple projects and reinforces accountability for tasks related to projects.
Confluence helps keep us on track
What do you like best about the product?
Our design and development teams use Confluence to keep track of decisions made, key risks, vacation days, product specifications, and every details that needs to be documented with respect to a project.
What do you dislike about the product?
The visual design of Confluence is minimal, and so every project and space looks alike.
What problems is the product solving and how is that benefiting you?
We have found Confluence to be an efficient tool for documentation as well as a shared space for client communication.
Recommendations to others considering the product:
Use is straightforward, and yet some people do not find the interface intuitive.
Confluence is a great team tool
What do you like best about the product?
The ease of customizing the settings for each page. The ease of creating and organizing (re-organizing) spaces.
What do you dislike about the product?
nothing, I like everything about the tool so far.
What problems is the product solving and how is that benefiting you?
We have been using this as a team communication and accountability tool. We create many task lists and follow-up items during meetings.
Easy to use
What do you like best about the product?
Confluence is very easy to use and navigate. I work in sales (insurance). There’s a lot of information one need to know in my position and with confluence I don’t waste time searching for information due to how easy it is to use.
What do you dislike about the product?
indont have any dislikes about confluence, it makes my job easier and that’s good in my books.
What problems is the product solving and how is that benefiting you?
Time management: by having all the information I need to do my job in one place, I’m not wasting time moving from tab to tab on my computer.
Great for Internal Project Management
What do you like best about the product?
The ability to tag team-mates, share live views of the experience, toggling the level of severity, and updating via threads and comments.
What do you dislike about the product?
the UI is not the prettiest... but it absolutely gets the job done.
What problems is the product solving and how is that benefiting you?
Project Management, Escalation Management, and easy visibility of progress
Easy
What do you like best about the product?
Easy to use. Very user friendly. Great software.
What do you dislike about the product?
Don't have enough options. Can add more things.
What problems is the product solving and how is that benefiting you?
Easy to use.
Recommendations to others considering the product:
Recommended .
Confluence for Collaboration
What do you like best about the product?
Confluence is a great tool for collaboration. You can tag co-workers, create a list, track documents, add users, manage a calendar and more all within one system.
What do you dislike about the product?
It takes a while to get used to the layout and how to create pages in Confluence. Once you've started creating, it gets easier to use.
What problems is the product solving and how is that benefiting you?
We have solved several issues that may have been lost in email. We track all of our projects in Confluence which makes our process easier.
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