Confluence
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Confluence works OK, but UX need to updated
What do you like best about the product?
It allows me and my team member to work together relatively seamlessly
What do you dislike about the product?
The UX feels clunky and not intuitive - for instance with regards to social features and an easy way to track which documents where updated and by whom
What problems is the product solving and how is that benefiting you?
We mostly use Confluence for knowledge and document sharing and collaboration. It has saved us from constantly emailing versions to each other.
Recommendations to others considering the product:
It's fit for purpose for simpler document sharing and collaboration. However, the 'look and feel' or UX need to be updated to drive usage with my team.
Great for collaboration; limited interface and functions.
What do you like best about the product?
The comment system and change history really work for a great collaborative experience. It's great for storing and collaborating on documentation; a well-organized user can do great things with Confluence.
What do you dislike about the product?
There are some text and formatting features that are really lacking. The tables are fairly worthless; the inability to freeze rows is baffling. Confluence is best used for lots of plain text as opposed to tabled data.
What problems is the product solving and how is that benefiting you?
The importance of communication and collaboration is really highlighted with Confluence. I like it best for working on documentation rather than managing projects, but it makes working together on information very easy.
Recommendations to others considering the product:
Stick to using it for documentation as opposed to collecting data. It's not super intuitive when it comes to formatting, but it really does the job for a well-organized mind.
Great resource for creating internal knowledge base articles
What do you like best about the product?
Customizability in creating page "templates" from which to build knowledge base articles, including imagery, stylized text, and even files and attachments.
What do you dislike about the product?
Sometimes finding the articles that i created can be sort of difficult; a way to index articles so I can find them would be nice.
What problems is the product solving and how is that benefiting you?
As a provider of IT services, we have alot of high-tech situations that require documentation. Perhaps we're looking to employ a solution we built in the past for a different customer, or just create an article about an incident managment that will allow us to brief ourselves on what we did. Confluence allows us to create an internal knowledge base with easy to read articles for just that.
Recommendations to others considering the product:
If you're creating a knowledge base of articles, make sure you have a way to find knowledge quickly, or the whole thing is for not. Make article titles that are relevant; make use of the 'labels' for easy search results.
Excellent change management and issue tracking software for Agile DevOps projects
What do you like best about the product?
Great tool for tracking project work, tasks, issues, bugs and communications to stake holders.
What do you dislike about the product?
Not that i can think of anything. It is a great tool.
What problems is the product solving and how is that benefiting you?
Change Management
Project Management tasks
Bug and Issue tracking
Communication and Collaboration
Project Management tasks
Bug and Issue tracking
Communication and Collaboration
Recommendations to others considering the product:
Great project management and change management tool for collaboration and agile devops
Confluence Review
What do you like best about the product?
Easily integrated with jira. A easy place to point people to for general knowledge
What do you dislike about the product?
limitations on some UX. It's not the easiest to figure out special features besides just the regular template.
What problems is the product solving and how is that benefiting you?
A place to write notes and product summaries for general knowledge across company.
Confluence for documenting
What do you like best about the product?
Confluence is great for single sourcing documentation and collaboration
What do you dislike about the product?
Lack of some basic editing features such as find and replace and a good spell check feature
What problems is the product solving and how is that benefiting you?
Single sourcing and team collaboration
Recommendations to others considering the product:
Find and replace! Better spell check. More text formatting options.
A Centralized Repository to Access, Search Relevant Content
What do you like best about the product?
Confluence's task management feature allows our team and supervisor to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.
What do you dislike about the product?
Confluence certainly has not kept up with the delivery of crisp updated user interfaces. Also, it can be confusing to figure out the different layouts and such that you can use on a page. It's not the easiest to work with in terms of creating, editing, and designing new pages. It's also not easy to find your way around.
What problems is the product solving and how is that benefiting you?
Confluence has helped our company with our company-wide information where all of our users can access and store company-wide information. Our teams can inter-link pages and areas of our company together in order to share inter-departmental ideas. We have developed a lot of new initiatives and can communicate all of these through Confluence. Strong transparency for our users.
Recommendations to others considering the product:
Dont expect a cutting edge look or interface.Be sure to train well on this software. Its very confusing to set up, almost impossible to find certain settings pages and overall very annoying to format.Be sure your legacy system is compatable with this software. API's are not a strength.
A very useful team collaboration tool where we can create file and share with peers
What do you like best about the product?
The best thing that I like about the confluence is, it is very easy to use, no issue in navigation, multiple people can edit the file, creating the page is easy. I feel it is user friendly
What do you dislike about the product?
I feel that it should have more type of text fonts, table use is a bit tricky, often I get confused, and there could have been the better search option for file search. Apart from these I did not find any other issue with it.
What problems is the product solving and how is that benefiting you?
It helped me manage my files, records, their versions and gave me the flexibility to modify the files whenever I want. overall satisfied with this product.
WYSIWYG FTW
What do you like best about the product?
No markup required with excellent copy-paste support for images. This reduces the barrier of creation for non-tech oriented disciplines like art and design. I also like how the parent-child relationship between pages is virtual to the point that you can programmatically display all children of a page as well as reparent any page to a different parent.
Other features I like:
* Export to PDF (great for sharing docs externally)
* Table of Contents Widget
* Integration with JIRA
* Excellent searchability
Other features I like:
* Export to PDF (great for sharing docs externally)
* Table of Contents Widget
* Integration with JIRA
* Excellent searchability
What do you dislike about the product?
Some of the widgets can cause issues with web page formatting, such as cutting the page in half with a scrollbar on top half. Hopefully, those bugs get resolved soon. They have also recently eliminated the option of showing the site tree in the sidebar, which makes it difficult to internalize how the pages are organized. We have had to work around this by creating a specific link to the site tree on the front page. Also, 2FA is part of a separate package that you're expected to pay extra for.
What problems is the product solving and how is that benefiting you?
We have pages full of screenshots ready to link to whenever somebody asks the question "How do you do X?". We even have our Slackbot linking to those pages whenever you ask specific questions on Slack. This reduces the amount of overhead wasted on asking the same questions over and over and waiting for answers to those previously answered questions.
Recommendations to others considering the product:
We use Atlassian's cloud service for minimal IT risk and hassle, which costs a monthly fee per bucket of users.
Great security features for important information
What do you like best about the product?
Great security and complete customization
What do you dislike about the product?
When changing security accesses for new employees, a lot of steps to go through and some part is always missed.
What problems is the product solving and how is that benefiting you?
It was a collective place to put all of our sensitive information where everyone could add to it or access it if needed.
Recommendations to others considering the product:
It definitely takes some time to set everything up. But it's a great option that isn't cloud based for storing material.
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