Confluence

Atlassian

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External reviews

4,258 reviews
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External reviews are not included in the AWS star rating for the product.


    Financial Services

Great help when collaborating across multiple countries

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
The ease to get started with the collaboration platform
What do you dislike about the product?
I would like to have a better and more intuitive way of downloading and exporting the documentation created
What problems is the product solving and how is that benefiting you?
We were in need of finding a collaboration plattform that could be used by people across multiple countries, Confluence provided that tool. We were in properly build our AI solution on a short notice, which this platform allowed.
Recommendations to others considering the product:
Make sure you train team members how to take advantage of all the features that confluence provides


    Jason M.

Documentation never been easy enough!

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Great product for internal storage and is actually extremely easy to use from an admin and also user point of view
What do you dislike about the product?
The only thing i can say is they can improve is thye ability to customize pages but they actually provide you with all of the necessary tools needed to create a nice standard look.
What problems is the product solving and how is that benefiting you?
It allows me basically to build my own internal company web pages that includes any relevant information that my team or anyone with access to the pages needs.
Recommendations to others considering the product:
I highly recommend this for any organization that is looking to expand and needs an easy access and easy to manager their intranet space that can allow multiple people to help keep it up with this.


    Information Technology and Services

We used Confluence to showcase our department's tasks/duties to other departments

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
That we were able to design our own webpage or interactive website for end users to use.
What do you dislike about the product?
there could be better functions such as being able to make it more like a whiteboard to draw on etc.
What problems is the product solving and how is that benefiting you?
Benefits would be able to connect with other departments, this allows us to interact with one another - greater communication


    Warehousing

I am new to the software and yet i am their biggest fan!

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
i am not very familiar with designing webpages, but my company needed a single location for all their files that would be helpful and organized to our team members. once i started playing around with the features i became obsessed! it is very user friendly and has a lot to to offer. you can also customize so many features!
What do you dislike about the product?
my company pays for a certain package (not aware of the type) but i am limited to the basic features ,i wish i could try all the features on the marketplace
What problems is the product solving and how is that benefiting you?
instead of making team members search all other the internet for files confluence has set up a way that anyone in the company can access these documents without a need of a login.
Recommendations to others considering the product:
play with all the macros, there are a lot of features within each option


    Fred G.

Nice and amazing product!!

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
I like the fact that it’s very simple to use, fast and useful.
What do you dislike about the product?
I would like a bit more colors, animations to enhance the product.
What problems is the product solving and how is that benefiting you?
I’m using it to solve some tasks from my boss. Were are in IT services


    Financial Services

Amazing tool for documentation and collaboration!

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
The ability for multiple users to edit at the same time.
What do you dislike about the product?
Nothing as such. But it would be better if some more formatting tools were added.
What problems is the product solving and how is that benefiting you?
I use Confluence for requirement documentation.


    Information Technology and Services

Nice comprehensive collaboration tool

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
I like the freedom it gives the users to share information with the rest of the team
What do you dislike about the product?
I dislike how difficult it can be to write and properly format everything.
What problems is the product solving and how is that benefiting you?
We use Confluence as a team collaboration tool and a wiki for processes. It's also used extensively for training.
Recommendations to others considering the product:
I recommend using this product if you got the Atlassian suite. The Atlassian suite is very conducive to making all aspects of its products sync up well which allows for a seamless workflow using this product.


    Consumer Goods

great documentation product

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
This product is great for documentation and sharing information.Also this product keeps a revision history so if you need to find an old version of the document you can.
What do you dislike about the product?
the product was a little confusing and took more training time then it should.
What problems is the product solving and how is that benefiting you?
this product is great for sharing and downloading documents with ease. A key benefit of the product is eliminating the need to approach different people for documents
Recommendations to others considering the product:
i would recommend others to not get discouraged from learning the product. It takes extra training but once you learn it is very easy to use


    Human Resources

Suprisingly pleased!

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
Very user friendly, easy to edit and preview. GREAT trouble shooting support !!
What do you dislike about the product?
Limited abilities based on administration rights
What problems is the product solving and how is that benefiting you?
I coordinate training with thousands of employees and they are located around the country.
Recommendations to others considering the product:
There are so many forums and so many options You have no Idea about! I love finding all the new features ! Always search you will find a way !


    Investment Banking

A great tool for team collaboration

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
It's very easy to use for people who are familiar with Wikipedia. People can create, modify pages as well as the relationship between different pages. Very convenient for teams that want to have a shared documentation.
What do you dislike about the product?
Every time there is an update on the certain pages (the pages that are related with you), I would receive an email notifying about it, which could be kind of annoying sometimes. But I believe there is some way to have the settings to get rid of these notifications.
What problems is the product solving and how is that benefiting you?
Confluence is really a good tool for team collaboration. With Confluence, teams can create, modify shared documentations as they want. People from other teams or departments can also refer to these pages to gain knowledge that they want to know.
Recommendations to others considering the product:
An excellent and easy tool to use for team collaboration and knowledge sharing. The CSS templates are also included within Confluence so that users can style and format their pages as they want. Confluence also provides API which gives users ability for expansion usage.