Confluence

Atlassian

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External reviews

4,258 reviews
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    Daniel J.

A great Documentation Solution

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
Confluence offers a great product for documenting, and planning your work. If there is something you need to do, chances are you can do it in Confluence.
What do you dislike about the product?
With such a large arrangement of features, the Interface can be confusing at times. You are often supplied with a large section of options, each with additional options, and without spending a fair amount of time researching they may still not help.
What problems is the product solving and how is that benefiting you?
We are working to create full documentation for our IT Department. Having this information readily available has been a fantastic improvement to our workflow and efficiency.
Recommendations to others considering the product:
If you are looking for a generalized solution for your documentation and planning Confluence can help! It will take a bit of work to get everything just the way you like it, but when its all put together, you will have the documentation you have always dreamed of.


    Mohamed L.

great spot to keep our knowledge

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
You can write article, explain everything for everybody, embed image,file etc..
What do you dislike about the product?
Sometimes can be difficult to understand
What problems is the product solving and how is that benefiting you?
We use Confluence as our knowledge database, we create article, tutorials and explain some process


    International Trade and Development

Could be better

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to create a file repository all users have access to is the main advantage of the platform.
What do you dislike about the product?
The interface for interaction with other users is considerably poor.
What problems is the product solving and how is that benefiting you?
Good for knowledge management, as it allows sharing a wide range of files and documents. However, it lacks quality when it comes to team collaboration, since the interface for interaction is not user friendly.


    Internet

Confluence Review

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
We use confluence as our WIKI. Really easy to use and post content.
What do you dislike about the product?
Limited ability to design and structure content.
What problems is the product solving and how is that benefiting you?
Knowledge Management - Specially for my team, we are able to create system specific guide and pass them on to new hires


    Information Technology and Services

Information Repository Made Easy

  • November 18, 2018
  • Review provided by G2

What do you like best about the product?
The Confluence software make it creating, collaborating on, and maintaining information for a group of users very easy.
What do you dislike about the product?
The Confluence software has a limited number of fonts compared to a word processing program.
What problems is the product solving and how is that benefiting you?
Created a central location to create, store, and reference documentation for current or future internal and external business use.
Recommendations to others considering the product:
Utilize the Spaces to logically group together information.


    Financial Services

Faster way of moving your project

  • November 17, 2018
  • Review provided by G2

What do you like best about the product?
An best tool for the team collaboration that easily publish and organize information in one central location.
What do you dislike about the product?
it doesnt allow you to directly copy the images.
What problems is the product solving and how is that benefiting you?
An easy way of communicating to the stakeholders.


    Telecommunications

Collaboration Facilitation

  • November 17, 2018
  • Review provided by G2

What do you like best about the product?
Easy and quick collaboration space that requires no real training or practice
What do you dislike about the product?
it doesn't have all the wordpress or templates that can support different add-ins
What problems is the product solving and how is that benefiting you?
in a small company, we need a web-based collaborative space to update quickly, the benefit is that there is no real training required, it is simple and easy to pick up.
Recommendations to others considering the product:
Easy to use for small to medium sized companies, no real training required to start using this collaborative space.


    Jesse B.

Your day to day needs for documentation!

  • November 17, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and ability. The cloud bases application makes it easy to access from anywhere. The revision control is also very helpful and ease for AD integration. Another big bonus is your ability to export to PDF and word!
What do you dislike about the product?
Some of the formatting tools are limited. It try to mimic Microsoft Office but only gets about 30% of the way there. It does make it easier for the day to day user but some advanced tools would be nice for those that can handle them.
What problems is the product solving and how is that benefiting you?
Centralized document storage and collaborations. This also helps us with revision control. This helps tell us who is editing when and we are able to look back at all previous versions.
Recommendations to others considering the product:
Great day to day tool does lack some advanced features.


    Internet

Confluence for product requirements documentation

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
Confluence provides an easy setup to be able to create product requirement documents. Our product team has used this to create documentation for our stakeholders.
What do you dislike about the product?
I like how you can create Jira tickets directly in Confluence, but I don’t like how it is difficult to view those links back to Confluence when you are in Jira.

The UI is clunky, and the navigation scheme in Confluence is also very cumbersome.
What problems is the product solving and how is that benefiting you?
Confluence has helped our product team create consistent and clear documentation that all stakeholders can benefit from.


    Information Technology and Services

Confluence, a good place to share knowledge

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
Having the ability to create documentation in a collaborative way and providing a common space to team to structure whatever information they need. Confluence questions is one of the best things confluence have, a "stack exchange" alike place where people can ask question to be answered by experts.
What do you dislike about the product?
It's a powerful tool but is easy to create a to create a complex structure where no one will be able to find anything, is actually quite important to try to keep a simple information structure to make sure that the navigation is easy and clear.
What problems is the product solving and how is that benefiting you?
People is usually reluctant to create documentation in classic document formats like Word documents, using this simple tool will push the employees to create and create high quality information due to the fact that most of the time that that documentation will be widely available
Recommendations to others considering the product:
Is a good solution for people working in the IT world but the "code" used to write documentation could be hard to understand to non-tech people.