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Confluence

Atlassian

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    Gabriel S.

A complete collaboration application with dynamic formats

  • December 09, 2019
  • Review provided by G2

What do you like best about the product?
Compared to many other collaboration platforms on the market, I feel that Confluence is more complete since we can add many types of layouts to post content in a way that fits the needs of specific projects, events and other collaborative activities we have. I like the instantaneous nature in which we can receive and input data so that everyone is updated right away and can act upon new information instantly.
What do you dislike about the product?
Confluence has been a pretty good collaboration tool that hasn't had many faults that I could see so far. If there was something that I feel could improve Confluence, it would probably be for them to add more templates so that I can spend less time setting up collaboration projects.
What problems is the product solving and how is that benefiting you?
Confluence is the way for us to communicate with many team members, or people outside of our organization, to plan and get everyone involved in a more streamlined way. We can avoid setting up meetings or calls and having to get everyone scheduled at the exact same time. We can have people input content whenever it's most convenient for them and make more informed decisions and complete projects faster.
Recommendations to others considering the product:
I would try experimenting with different layouts before settling on one type of layout. You might see that you're communications will run smoother if a layout allows for things like pictures and video.


    William V.

Confluence magnificent instrument to create good team content

  • December 05, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is excellent because it allows team members to track the status of the project. They can also follow their individual tasks and add links. It is very customizable with themes and color combinations and a lot of add-ons to particularize their experience.
What do you dislike about the product?
I don't like that data migrations can be complicated and the security service is interrupted so it is good to make a manual backup. It would make it very easy for me to have tables that show pages fabetically with filter field options.
What problems is the product solving and how is that benefiting you?
We use Confluence for ideas, brainstorming, product stories, change records, standing meetings, retrospective meetings and to track production problems. It is also used to access information about our hardware and software solutions in a convenient location. It offers new and old employees the ability to obtain information about an area they may have questions about.
Recommendations to others considering the product:
Confluence is very useful for managing a knowledge base for an organization. It is easy to find the information one might need about a particular project or topic. It provides a clean and pleasant view of the true version of documents of any kind, including graphics, diagrams and diagrams. It also supports mobile devices with a receptive interface, which allows us to be in contact with other content creators on the fly.


    Information Technology and Services

Great tool for documenting

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
Easy tos hare and edit wiki pages. We use it for all support documentation for our clients and it is a god send
What do you dislike about the product?
Not a lot too much, sometimes creating a space might be a little complicated initially
What problems is the product solving and how is that benefiting you?
Somewhere to store wiki pages, internally and externally


    Gambling & Casinos

Everywhere uses it, but should they?

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
Able to create fairly organised documentation for pieces of work
What do you dislike about the product?
Why does it use different syntax code to Jira?
What problems is the product solving and how is that benefiting you?
Documenting work processes and our systems


    Gambling & Casinos

Business view on confluence

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
The history of the pages can be seen so you can see changes that have happened before hand. Meaning you can see the history of the product if things have changed overtime.
What do you dislike about the product?
The editing tools of confluence could be improved a lot to make things easier to edit
What problems is the product solving and how is that benefiting you?
communication on products and history of stuff happening


    Computer Software

Does the job, a bit clunky.

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
Its a good knowledge store for dumping information.
What do you dislike about the product?
Its internal navigation is pretty terrible.
What problems is the product solving and how is that benefiting you?
We use it as a knowledge store for guides and run books for products.
Recommendations to others considering the product:
Do your research and make sure it's the correct fit for you.


    James G.

Confluence is essential for the management and collaboration of information

  • November 24, 2019
  • Review provided by G2

What do you like best about the product?
I like Confluence for being an incredible interface in which I can create document structures and templates in addition to publishing and planning projects with great ease. And I also have the visibility of the progress of the projects and access to important documents.
What do you dislike about the product?
It is necessary to allow the interface to establish integrations with other applications of different software, it would be of great pleasure.
What problems is the product solving and how is that benefiting you?
We use Confluence because it generates the best collaboration to document policies, documentation processes, plan and organize projects, making it easier for us to develop our work at all times.
Recommendations to others considering the product:
Sincerely, Confluence is the right solution that helps you maintain a viable option in the management and process of projects that require a wide collection and planning of information. For this reason I recommend it.


    Vykintas G.

It's ok but have been lagging behind in the last years

  • November 23, 2019
  • Review provided by G2

What do you like best about the product?
I like the structure of the user interface and, especially, the "Expand" function. It's very easy to structure the content using different column interfaces, tables etc. Overall I prefer Confluebce to Google docs when it comes to the way the content looks and what I can do with it to create a more user friendly experience for those who navigate through the content I create.
What do you dislike about the product?
Most important issue I have with Confluence is that you need to click "Edit" and wait for the page to load - it's not as smooth as Google docs or Evernote. I feel this is the major pain point that dis-encourages some people from using Confluence. It's a small but crucial detail as it affects user friendliness. In addition to that, not so many people use Confluence, it's more difficult to share it with people outside of your organisation etc. - thus it just simply doesn't work in many cases.
What problems is the product solving and how is that benefiting you?
Knowledge management - sharing information that's relevant for a medium to long term.
Recommendations to others considering the product:
Confluence is ok as a knowledge management tool. However, I'd seriously review all options before settling in with Confluence. Also it's not ideal if you need to collaborate with people outside of your organization (free lancers. authors etc.). And the most important drawback - the editing experience (that you need to click edit and wait until you can actually change anything).


    chandra s.

Best documentation Solution available in market

  • November 22, 2019
  • Review provided by G2

What do you like best about the product?
Best place to collaborate with team and clients. It integrates great with Jira and other atlassian software. It can be used not just for documention, but also one can use for case studies, design products, flow diagrams and anything you can think of.
What do you dislike about the product?
So times the editing make a bit difficult and also flows chats gets distorted upon saving.
What problems is the product solving and how is that benefiting you?
We use it every day to integrate with jira and use for referencing the solution part of it. It helps as documentation and project deliverable repository.
Recommendations to others considering the product:
Best solution for documentation and storing project related documents.


    Marketing and Advertising

Great tool for our IT team!

  • November 22, 2019
  • Review provided by G2

What do you like best about the product?
I like the fact that you are able to create several pages in Confluence and create a hierarchy and collapse sections.

I like the ability that there is a widget where you can upload content and make this tool the one stop shop for the golden copy.
What do you dislike about the product?
I wish there were more ready to go templates to easily pick in Confluence, similar to SharePoint. I find that I waste too much time trying to create tables and sections.

I don't like that if you are not an admin, you can create content but you do not have the ability to delete content. But granting everyone admin rights is probably not the best practice.

I also had a lot of issues with the page crashing out on me and losing information several times. There should be some sort of auto save.
What problems is the product solving and how is that benefiting you?
Confluence has been a great tool to house all of our IT procedures. It has also been helpful as we transition projects from one IT to another-- this is easily done cause it is all captured in Confluence.

Confluence also gives our teams to collaborate with other internal terms. All team goals are inputted into the system so everyone knows what each team does.
Recommendations to others considering the product:
I think you should create more templates so a user can easily create a page and have structure- similar to SharePoint templates.