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Confluence

Atlassian

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    Computer Software

Confluence Review

  • May 08, 2020
  • Review provided by G2

What do you like best about the product?
We use confluence to manage our documents.It is a great platform to have everything at one place. To create a space and start writing documents is very easy. like with a click of a button.
What do you dislike about the product?
the document tree is soo long that sometimes it is difficult to search for pages. I wish the search functionality had a better way.
What problems is the product solving and how is that benefiting you?
all our internal documents are written in confluence.
easy to create pages and people spaces with confluence.
Recommendations to others considering the product:
great tool!


    Chris B.

Using Confluence at work for two different companies

  • May 07, 2020
  • Review provided by G2

What do you like best about the product?
Confluence is a great way to store and house complex information for multiple teams to share.
What do you dislike about the product?
It is a pretty vast platform and sometimes finding the right information can be difficult but there is almost always someone at every company who knows it inside and out. It may take a bit of time to get used to or find the right information but it sure beats having to ask 10 different people for the same information.
What problems is the product solving and how is that benefiting you?
I mostly use Confluence as an internal resource center. It's helpful for training, new hires to get the job done, managers to upload useful information, etc. The benefits are great as the entire team can get on board with new processes or information with just one link being updated.
Recommendations to others considering the product:
Ask about it at work, chances are someone you work with has experience with it. Every company seems to use or customize it a bit differently so that may be a great way to get a feel for if it's right for you.


    Jack F.

Team Management

  • May 07, 2020
  • Review provided by G2

What do you like best about the product?
Development progress is so much faster and more effective now that we can communicte with our team using Confluence.
What do you dislike about the product?
It's a little too white for my eyes, the background could be grey scale, that would be easier on the eyes.
What problems is the product solving and how is that benefiting you?
Team management, documentation, tracking progress, remote work, constant communication. We are moving forward so much faster with this tool.
Recommendations to others considering the product:
Great team management, this really helps you to keep on track!


    Financial Services

Easy to create wikis for developers

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to use and create documentation
What do you dislike about the product?
The UI is not that intuitive for some features
What problems is the product solving and how is that benefiting you?
We used it in my previous company for centralizing wikis for developers
Recommendations to others considering the product:
I think confluence is a solution to collect and organize documents in the company that can be easily share and edit together.


    Nik T.

Its worth its weight in the knowledge put in.

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
I love the functionality to make a "workspace" and teams, And essentially your companies digital library for SOP's and process documentation.

Data is the new gold and this is our bank.
What do you dislike about the product?
I don't like the uncustomizable themes .
What problems is the product solving and how is that benefiting you?
I have realized that having a community effort of documentation brings all the knowledge to the table for all to share.

Confluence has been instrumental in documentation/staffing/ and all company efforts that need to be in black and white.
Recommendations to others considering the product:
Its indeed pricey - So purchase once you get funding. but it's a worthy luxury to have.


    Retail

Team Spaces using Confluence

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
We are using Confluence as our team repository to share the knowledge base and other internal documentation. We use it for creating high-level project scope, documentation, and tasks. This is very easy and there are a lot of templates to get started as well.
What do you dislike about the product?
As with any collaboration tool, there is too much data replicated across multiple sites and after a while, it will become useless if not managed properly. Also, It would be good if there is a realtime chat option to collaborate on specific tasks.
What problems is the product solving and how is that benefiting you?
We want to have a team space site for all of us to collaborate and share our knowledge.
Recommendations to others considering the product:
I definitely recommend this for others as a collaboration tool.


    Pete W.

Good Information Repository

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Confluence is easy to use and upload information. The folders and sub folder functionality makes it easy to organize the chaos.
What do you dislike about the product?
Searching can be difficult within Confluence. For example, if you are searching for a specific task you will be provided with hundreds of results to filter through.
What problems is the product solving and how is that benefiting you?
My organization has been able to centralize all knowledge in Confluence and it is known as the go-to place for any process-related questions.
Recommendations to others considering the product:
Solid product with a lot of integrations


    Hayden A.

Confluence brings everything together

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
I love that we can integrate so many other tools with our Confluence instance. Things like Lucidchart diagrams can be saved and auto-updated within the Confluence page it is saved to. Great place to house information for the whole organization.
What do you dislike about the product?
It is sometimes difficult to navigate the vast maze of documents, pages, and information.
What problems is the product solving and how is that benefiting you?
We are solving the issue of information silos and onprem saves.
Recommendations to others considering the product:
Great product for any organization in almost any space.


    Computer Software

Great way to share knowledge

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Our business uses confluence to share knowledge, playbooks and track client projects. It is helpful to have one source of truth to track, monitor, retrieve and edit information.
What do you dislike about the product?
This is error on our end, but we tend to have a lot of outdated pages. It would be great to have a feature that sunsets a page if not viewed or updated within a certain time period.
What problems is the product solving and how is that benefiting you?
Confluence maintains a database like structure to maintain information as opposed to relying on emails.


    FNU A.

Confluence Review

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Easy to learn and manage, works good for an organization for internal use as well as a knowledge base. It is easy to integrate with other tools as well, eg slack, jira and so on.
What do you dislike about the product?
Search feature might be confusing at first, could be more organized and hierarchical. By making the search feature more organized and easy to use, it will make confluence more user friendly and a go to choice.
What problems is the product solving and how is that benefiting you?
Internal purposes for documentation sharing and storage. Knowledge base for the org. Also using it to integrate with Slack and Jira which helps automate things in general. Confluence benefits in many ways, one of the most import one is in archival or documentations and for knowledge sharing.
Recommendations to others considering the product:
It is a good tool to use, it can be better. But worth a try for things that it can accomplish.