Zoom
Zoom Communications, Inc.External reviews
10,056 reviews
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Zoom is a great tool when working remote
What do you like best about the product?
I love that zoom works perfect on all my devices. It is great for my laptop which I love to use the most. If I am really mobile it works great on my iPhone. It is the perfect way to have meetings regardless of where you are.
What do you dislike about the product?
Only thing about Zoom I am not sure about is the price points for each plan and is a paid plan necessary?
What problems is the product solving and how is that benefiting you?
Right now with COVID-19 Zoom has made it easy to stay connected with clients. Where I usually meet with my clients to review projects, we can now meet online and share screens. Before the pandemic I used it when meeting up was not necessary or clients were out of state.
What I have learned is with Zoom even after the Quarantines are lifted it will still be great to use this tool rather than having to meet in person.
What I have learned is with Zoom even after the Quarantines are lifted it will still be great to use this tool rather than having to meet in person.
The Future of Video Conferencing
What do you like best about the product?
Zoom makes it easy to connect and collaborate with teammates seamlessly. The video and audio quality are great, and the backgrounds are a lot of fun. It's a simple conferencing tool to use, although it could use better support. I've had a lot of success using Zoom with external candidates, and it has met my team's needs when it comes to remotely hosting interviews.
What do you dislike about the product?
Some major privacy concerns have arisen, but it seems they are being taken very seriously to protect against vulnerabilities. With all newer platform tools, especially those that are cloud-based, security issues will arise, but the more important thing is how the company will react to such problems and help create acceptable solutions to them.
What problems is the product solving and how is that benefiting you?
Collaboration and communication with distributed teams in different geographical regions. It has helped us work more closely together and increased our output and efficiency.
Recommendations to others considering the product:
Zoom is top of the line when it comes to video and audio quality. It's web and desktop application work well for all users, but it can get a little expensive and there are some security concerns.
What a time for Zoom!
What do you like best about the product?
Zoom is having quite the moment right now! It is easy to use, everyone has heard of it, and you do not have to have a special account for access.
What do you dislike about the product?
At this time I have no dislikes. Zoom has solved many of issues we are all facing today while having to work from home and do remote learning for schools.
What problems is the product solving and how is that benefiting you?
Zoom really has come to everyone's rescue. We are still able to have meetings, take depositions, and perform mediation. The schools are using Zoom for teachers to connect with their students and classmates to connect with each other.
Recommendations to others considering the product:
Zoom really has become a household name. This product is something we use everyday.
An Indispensable Tool
What do you like best about the product?
The ability to continue our large meetings (100+) and have audience participation. The user interface is fairly intuitive. I have used Google Meet and Microsoft Teams but have found their UI has a bit of a learning curve. Zoom does an excellent job laying things out in a way that makes it decipherable even when you don't know what to do.
I love the Whiteboard feature. I use an editing tablet to draw illustrations for participants.
I love the Whiteboard feature. I use an editing tablet to draw illustrations for participants.
What do you dislike about the product?
I cannot think of anything that I dislike about Zoom. There could be improvements such as allowing hosts and co-hosts to participate in polls, sharing computer audio to Breakout Rooms, prioritizing participants with active video w/o removing other participants from the screen, and identifying the creator of annotations when the screen is being shared.
What problems is the product solving and how is that benefiting you?
We have a large meeting (100+) twice a week and smaller meetings (10+) throughout the week. We have been able to maintain our schedule without missing a beat and without losing participation.
Recommendations to others considering the product:
Get acquainted with all of the options as administrator. For a more seamless and fluid experience we find that having an administrator and an assistant works best.
Good online meeting tool
What do you like best about the product?
It works well even on a slow network, and the clarity is good. And the screen sharing with screen control are good options
What do you dislike about the product?
Nothing as such.It has all the features I want for an online meeting.
What problems is the product solving and how is that benefiting you?
Online meeting. Work from home. Collaborative workshops, meditation
Recommendations to others considering the product:
Zoom is a flexible meeting app. Its clarity is good for sharing audio and Video.
Good performance, state of the art features and seamless video conferencing
What do you like best about the product?
It handles network loads very nicely. Even there are 100+ users for one meeting. I really like the "presenting slides as virtual background" feature. It is a game changer in online teaching.
What do you dislike about the product?
There are lot of discussions going on about the privacy of this. But I think there is a fix from Zoom team addressing the issue. And also there are lot of articles circulating in the internet saying there are lot of zoom leaked passwords are for sale!
What problems is the product solving and how is that benefiting you?
Video conferencing in low network bandwidth is the biggest advantage i get from this tool. However, zoom latest updates handle it nicely. Participants get a message if their network is slow so they are aware that it is their network issue, nit a zoom problem.
Recommendations to others considering the product:
If you are just video conferencing try this. But don’t use it for private and personal video calls. Use separate password for zoom login. And always update your zoom version.
Great video conferencing software
What do you like best about the product?
The UI is very smooth and we can add our own virtual background while on a video call. It can be synced with google calendar where we can schedule a meeting or join one. Recording is also one good feature. This is just an awesome software.
What do you dislike about the product?
We have only 40 minutes of call time which can be annoying at times. If we have network issues then there is a lag on the video call.
What problems is the product solving and how is that benefiting you?
We can share screens which is a fantastic feature. We can have multiple meetings on zoom. The integration with google calendar makes meetings seamless.
Recommendations to others considering the product:
Go for the this software as it is very easy to use and one of the best video conferencing softwares. It is better if you upgrade zoom so you can continue your call after 40 minutes.
Zoom Review
What do you like best about the product?
I like the convenience and ease for users. It's very user friendly, so clients are able to click and connect.
What do you dislike about the product?
For people who use phones or tablets, you have to download the application. Sometimes this creates a hassle. Also, I wish their recording options were a bit more extensive. The free storage with the monthly subscription is not enough sometimes.
What problems is the product solving and how is that benefiting you?
Being able to create a global network with programs we offer at our school. Zoom has numerous benefits. We use it on a weekly basis. It has allowed us to grow clients and students, having access to people outside of our geographic location.
Recommendations to others considering the product:
I believe Zoom offers a free version. Definitely give that a try. You can get a lot of its great features using that, but monthly subscriptions are also affordable for business.
Zoom Just Works, for Conferences, Product Demonstrations, Customer Support, and So Much More
What do you like best about the product?
Screen sharing is easy, and very responsive. You can use the chat window to exchange messages with the whole group, or to send private messages to one or more participants. Chat sessions are automatically saved. All or part of a meeting can be recorded, and the recording is a standard MP4 file that you can keep or share. You can mute your microphone if you need to say something private or answer a phone call.
What do you dislike about the product?
Audio is occasionally and intermittently erratic, sounding like a record is being played at the wrong speed. The control panel occasionally hides itself, and the main window sometimes shrinks drastically and unexpectedly.
What problems is the product solving and how is that benefiting you?
About the only thing afforded by traditional remote support programs that you cannot do with Zoom is file transfer, but there are plenty of ways to get around that limitation for remote support and other file sharing needs. This enables me to use it for internal support issues, in addition to supporting paying customers, conducting product demonstrations, internal brainstorming sessions, etc.
Recommendations to others considering the product:
If you contemplate using it with HubSpot, you will want a company account.
Simple and Easy to use but the quality suffers
What do you like best about the product?
I love doing one-on-one training sessions with vendors via Zoom for screen sharing and product demos. Zoom is very simple and easy for guests to use. It is very familiar to many users. I love the gallery view, so you can easily see all speakers.
What do you dislike about the product?
The video encoding quality is not very high for video or for large audiences. I would recommend a live-streaming platform for large webinars with multiple cameras. This is a great tool if you are just broadcasting your screen to a few people.
What problems is the product solving and how is that benefiting you?
I use Zoom weekly to interact with vendors who demo software and other products via remote screen sharing. I have used it for hybrid and virtual events through screen sharing, video playback and recording group meetings.
Recommendations to others considering the product:
If you are looking for software to do screen sharing demos to remote people this is the industry standard. If you wanted to broadcast multiple cameras I would look at a different service. It is very easy for viewers to connect and use which is great. You can also connect via phone for audio which is nice.
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