Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom is an integral communication tool for our small agency
What do you like best about the product?
Zoom just works, and it works consistently. I've used every online communication / meeting tool that's mainstream, from Teams to Google Meet, and Zoom is the one that works most consistently and reliably. Its desktop app is lightweight and doesn't get in my way. I've intentionally made the choice to disable Google Meet from our company's Google Workspace account and only use Zoom.
What do you dislike about the product?
Honestly, I have no concerns or issues with Zoom. It works well, and we don't need anything else.
What problems is the product solving and how is that benefiting you?
My team and I spend a large part of each week in meetings internally and with clients. Zoom makes it incredibly easy to host these meetings, include video, or share your screen.
An easy to use video platform
What do you like best about the product?
Easy to use and secure. You don't need a lot of training to learn how to use it
Zoom allows us to reach our donors from around the world and keep them engage
Zoom allows us to reach our donors from around the world and keep them engage
What do you dislike about the product?
It takes two people to probably manage an event properly
Seniors have a hard time muting and unmuting and turning the camera on and off.
Not too much more I dislike
Seniors have a hard time muting and unmuting and turning the camera on and off.
Not too much more I dislike
What problems is the product solving and how is that benefiting you?
Being able to host events during the pancemic
Being able to see each other
Being able to host hybrid meetings and events.
Doing quality events without having to spend much money
Being able to see each other
Being able to host hybrid meetings and events.
Doing quality events without having to spend much money
So Useful for my B2B sales calls
What do you like best about the product?
Zoom is so helpful for me when I'm working with prospective clients. Having the ability to share my screen (or for them to share their's) is a huge benefit in communicating what my software can do.
What do you dislike about the product?
I haven't had a negative experience. The program updates itself, most of the time I don't need to prompt it. I do wish it would stay logged in even if I switched devices.
What problems is the product solving and how is that benefiting you?
It allows me to work from my office as opposed to being on the road all the time. I also appreciate that it converts to my client's timezone automatically.
Dependable and easy video conference software
What do you like best about the product?
The ability to have breakout rooms is extremely helpful. The chat and Q&A panels make it easy to host webinars without opening mics
What do you dislike about the product?
There isn't much I don't like except the way panelists have to enter a webinar. We have a recurring webinar, but the link to the webinar doesn't work to allow panelists in anymore. They need to enter using a specific link sent from the event setup, which creates a little bit of confusion.
What problems is the product solving and how is that benefiting you?
Zoom allows us to have face-to-face conversations and also allows us to do full company updates that are recorded and available for people who could not attend the live event.
Zoom is a criticle part of my business
What do you like best about the product?
I like that Zoom is available anytime I need it.
What do you dislike about the product?
Sometimes it takes a little time to get it started.
What problems is the product solving and how is that benefiting you?
Our team can meet where ever we are. We have members in other countries so it allows us to be together. We can collaborate on ideas in real time. We meet with clients to review contracts remotely.
ZOOM, THE GIFT I DIDN'T KNOW I NEEDED
What do you like best about the product?
In March of 2020, I had no idea how much I would use Zoom in the next two years. What I liked best was the ease and functionality of Zoom.
What do you dislike about the product?
Getting Zoom Bombed in March of 2020, but the team has gone above and beyond to modify its security measurees.
What problems is the product solving and how is that benefiting you?
Zoom solved how I connected with students and it kept my educational company afloat when everything I had booked in person went the way of the dinosaur in 2020.
Awesome Teleconferencing Software
What do you like best about the product?
I love Zoom for working at home, teleconferencing, and otherwise cutting out a lot of travel time between meetings. It's save my company time and money and is super convenient to use.
What do you dislike about the product?
Sometimes the audio/visual issues show their ugly face as with any software. But these are few and far between. I don't really have any other negatives with the current Zoom platform.
What problems is the product solving and how is that benefiting you?
It's solving the issue of everyone being in the same room to have a meeting. It truly is flattening the entire world and allowing us to have conversations with people all over the world like they're in the room with us.
Reliable and easy to access tool for connecting with others
What do you like best about the product?
It easily integrates with other programs and apps like my Google calendar, website and more. Many of the basic tools are helpful and I appreciate that you are always trying to improve.
What do you dislike about the product?
There are sometimes too many features and updates and can be hard to keep up with it all. They're not always useful to me. Also, sometimes troubleshooting or finding the right feature or setting for what I want to do can be tricky.
What problems is the product solving and how is that benefiting you?
Zoom helps me to connect easily with parents all around the world. It's a platform that almost everyone is familiar with and is easy to create and send links.
It does what is expected, and that's a lot
What do you like best about the product?
The fact that it works is its best feature. I usually have a reliable connection and can meet with my clients with peace of mind.
What do you dislike about the product?
I don't like that they made one-on-one meetings between non paying users limited to 40 minutes.
What problems is the product solving and how is that benefiting you?
It allows me and my team to meet virtually, meet with clients, and continue WFH.
Zoom is an excellent business tool for connecting with colleagues.
What do you like best about the product?
Zoom allows us to interact as a team even when we do not meet in person. I like being able to screen share, this is an excellent tool. It is nice being able to connect everyone together for meetings or discussions when we can't meet in person due to illness or scheduling conflicts. I like being able to have people in the waiting room and let them into the meeting when needed. I also like being able to stop my video if I need to get up and do something during the meeting. I also like being able to private chat with just one person instead of everyone.
What do you dislike about the product?
No closed captioning, would really like to see this feature. Sometimes I cannot move the display when screen sharing, which can be annoying. I also don't like it when people can unmute themselves when I mute them. Sometimes there is a need to keep people muted and not let them turn their audio on again.
What problems is the product solving and how is that benefiting you?
It is helping solve not being able to meet in person. It allows us to hold meetings at any time and accommodate people's schedules. Zoom is so much better than conference calling via telephone. It is nice being able to see and connect with people. During COVID our organization used Zoom to connect a lot of human service agencies. Without Zoom there were many many people that would not have received help or resources without the ability to connect with these organizations. It is also helping us hold meetings that otherwise we would not be able to.
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