Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
It's reliable and convenient. I hardly ever have problems with Zoom.
What do you like best about the product?
I like how easily i can set up Zoom calls and share the invitation. I like that I can record a video for any reason and upload it conveniently. I also like that I can record audio. With interviews, I can save 2 separate recordings for editing purposes.
What do you dislike about the product?
It's sometimes a problem to get a good WIFI connection. It's no fun to have video glitches or background noise/feedback. But, I think that's the nature of using online video and depending on WIfi.
What problems is the product solving and how is that benefiting you?
I record my podcast in video and audio; sometimes these are interviews with people in other states or countries. I can meet with clients all over the world and hold group coaching sessions. I meet people and network through Zoom. It's great!
Best Video Conferencing Tool I've Used
What do you like best about the product?
Zoom is easy to use, seems to have great technical support, conferencing is clear and fast. Lots of tools like chat and screen share make it easy to use as well as fun additions like backgrounds and filters. I love that you can post a sticky response on your image rather than talking or entering something into chat
What do you dislike about the product?
Really disappointed that Zoom no longer offers free, 45 minute conferencing between two people. This was a great way to let people try out and use the platform as well as supporting communication between individuals at a time when so many are isolated.
I don't know if this is resolvable, but time/synching to let people sing, chant, pray or talk at the same time without lag errors is a constant frustration.
I don't know if this is resolvable, but time/synching to let people sing, chant, pray or talk at the same time without lag errors is a constant frustration.
What problems is the product solving and how is that benefiting you?
We are able to connect over long distances and form groups and study sessions with people who are outside of our geographic location. We are able to connect with people we are isolated from and make real connections and progress
No more missed opportunities!
What do you like best about the product?
I am able to use them as part of my job, to visit with family members and other states. It also allows me to multitask without leaving my location! How much better can it be.
What do you dislike about the product?
I think the least helpful things about Zoom is that there are sometimes bugs, it gets Frozen when I plug in too many accessories but other than that I'm able to work around it.
What problems is the product solving and how is that benefiting you?
For me personally Zoom is solving the problem of continuing to meet with my congregation is a pastor. On a regular basis without feeling as if we're losing that connection. It also allows me to be in contact more with my family that lives in different states.
Business Meetings
What do you like best about the product?
It's easy and efficient to use. I wasn't very tech savvy before zoom and now my meetings are easy and I can hold my staff accountable. I'm a visual person so the asthetics for Zoom are my style.
What do you dislike about the product?
The price point could be better. As a small business there's so many fees for so many platforms and it becomes overwhelming at times. Would be nice to discount small businesses or give us credits periodically.
What problems is the product solving and how is that benefiting you?
It's solving not having viable meeting spaces or an office I currently can't afford as a small business owner. A lot of my work is visual so I can screen share and talk with my staff while viewing.
Great service with great features!
What do you like best about the product?
We were quick to utilize zoom at the beginning of the pandemic to switch our programming over to vertual. The use of breakout rooms was pivotal to the success of the programs and continues to be a key staple for us. It works when we need it to!
What do you dislike about the product?
The shift for free users to be limited to only 40 min on 1:1 calls made it really hard for staff who just wanted to take internal conversations over zoom to do that without having a time limit. It was a big shift for the staff.
What problems is the product solving and how is that benefiting you?
Zoom has been helping us shift our company to a virtual capacity for our day to day work allowing for coworkers outside of the one place where we have a main office and when we run programs it allows us to serve people outside of our immediate community
Easy to use and Connect
What do you like best about the product?
Zoom is easy to use and connect. When other company sites have been down I have quickly logged into zoom and sent out to others in minutes. I have never had it disconnect or lag when using. I highly recomend.
What do you dislike about the product?
I can't think of anything. When you have the full version everything works well.
What problems is the product solving and how is that benefiting you?
Zoom solves us being able to connect with clients and colleagues easily.
My go to office aid
What do you like best about the product?
Zoom is easy to use! I use it just about every day for calls or meetings for my teams. I'm loving the new whiteboard feature. It really helps us to collaborate when we are in working sessions. I also enjoy the fact that most people have Zoom so it's easier to connect and integrate.
What do you dislike about the product?
Sometimes Zoom doesn't communicate from the web to the app on my phone if I am scheduling meetings. I've had to find a workaround to get it to cooperate at times, but it's nothing that would detour me from using the application.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients and my teams. It solves the problem of me being in an office space, because I work with so many teams and clients, I'm able to connect without having to travel a lot. It also is great for when I do have to travel for a client, I'm able to connect to calls from my phone with ease.
Have been using Zoom for years...
What do you like best about the product?
I really like that when you the membership you do not have a time limit. I also love all the additional features it contains to help with leading a virtual meeting.
What do you dislike about the product?
The videos/recordings if you save them your computer, can take up a lot of space. The cloud is an option but at times security is a concern with that and who may access those files.
What problems is the product solving and how is that benefiting you?
It allows us to meet virtually with anyone around the worlds as long as that person has access to Wifi. It allows us to use it in all areas of our lives, from personal to business.
zoom works great for all of my business needs!
What do you like best about the product?
I love the ease of use and difference meeting types I can create.
What do you dislike about the product?
Honestly, I have zero complaints! It has worked seamlessly for everything I need. The only issues I have ever had are due to the internet connection not zoon.
What problems is the product solving and how is that benefiting you?
Being able to connect with my clients. Zoom was a life saver during the pandemic and continually allows me to grow my business globally.
Easy to use, extra features worth it for some
What do you like best about the product?
The most helpful part of zoom is how easy it is to set up a meeting, invite people and toggle between views. It's easy to mute and choose between video and voice only.
What do you dislike about the product?
The least helpful part of zoom is that the connection isn't always consistent, that it can be tricky to log in for non zoom users and that the time limit is only for paid users. I wish there was a better native transcription program too.
What problems is the product solving and how is that benefiting you?
The problem I'm solving with zoom is being able to hold a meeting with multiple safely and easily with multiple options for joining - phone, voice, video. It's also easy to record. I use it for personal and business meetings.
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