Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to use video platform
What do you like best about the product?
Zoom was vital for us when we went remote during covid. It made connecting with colleagues easy, and was extremely simple to use - we had people of all generations quickly able to learn the software and be able to launch it. We are two years post covid and we hold Zoom meetings in our firm almost daily.
What do you dislike about the product?
I wish the ability to have "auto admit" and "let people join any time" was default and not something we have to check the box for. The hosts of the zoom don't always join the meetings, and sometimes it creates a headache if we are holding one after hours and someone accidentally gate keeps the zoom.
What problems is the product solving and how is that benefiting you?
Zoom has been improving bit by bit - with adding breakout rooms, adding new features, and making it even more user friendly. We use it daily and it has become a vital part of our practice.
It is exceptionally user friendly and intuitive
What do you like best about the product?
I like the versatility it provides for doing leadership training. I can leverage breakout rooms, chats, and polls.
What do you dislike about the product?
I don't like that Zoom does not consistently enable me to change the time and dates of meetings. I often have to cancel a meeting and schedule a new one because it doesn't seem to align with my Outlook. The change of meetings gets stuck in my outbox. I also find that I have to often switch around my audio connections.
What problems is the product solving and how is that benefiting you?
Zoom is helping me address working in a hybrid environment where almost all of my work is virtual. That includes consulting, executive coaching, and leadership training.
Zoom, great product!
What do you like best about the product?
I love that I can add as many people as I want for my meetings. I do a lot of training-style meetings and now I can have them set up in a classroom-style room. Love that!
What do you dislike about the product?
When too many people are on and sometimes the audio can mess up. Plus, if the other person doesn't have the same bandwidth for internet you can lose connection, but that isn't on Zoom at all.
What problems is the product solving and how is that benefiting you?
I figure out new things all the time when it comes to Zoom, honestly, I just get in there and play around to learn more. There have been so many updates and new features that is the only way I know how to keep up.
Invaluable connection tool
What do you like best about the product?
Zoom allows me to seemlessly connect to clients all over the country. I use to meet in person, but the transition to Zoom was so easy and more convenient for both me and my clients.
What do you dislike about the product?
Honestly not much. My biggest complaint is that sometimes there are connectivity issues, especially after upgrades. But these usually do not last long. So I honestly and quite happy.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with clients all over the country, not just those in my area. I can easily share my screen or have my clients share theirs for a simplified coaching experience.
It’s a great addition to any service-based business
What do you like best about the product?
Zoom integrations were the most useful tool for my business. With the calendar integrations and the connection to CRM software I was able to automate a lot of the scheduling of calls.
What do you dislike about the product?
One of my sessions where my link was posted publicly was hacked by an unknown user and I had to end the call. It delayed my livestream session and I had to host on another platform.
What problems is the product solving and how is that benefiting you?
It's giving my business a way to connect virtually with my clients with software that is familiar to them and making meetings seamless with the integrations with so many other apps.
User friendly and packed with unlimited potential to fuel your business
What do you like best about the product?
Zoom allows us to work from anywhere. We can access it from our phones, office and homes with the touch of a button. This allows us to have a hybrid workplace and tailor it to the needs of our employees and their families.
What do you dislike about the product?
Takes a minute to train non-tech savvy generation!
What problems is the product solving and how is that benefiting you?
Zoom is solving our Communication issues inside and outside the office. This allows us to be more productive and accomplish the task at hand in shorter periods of time!
Zoom is invaluable to me and my business
What do you like best about the product?
I use zoom almost daily, used it to connect with new and amazing business partners during the pandemic, check in with people I love and people I work with regularly.
What do you dislike about the product?
Some days it can be glitchy but I expect it is being used a lot, so I get why.
What problems is the product solving and how is that benefiting you?
Business communication, family and friend connections. Many, in short.
Zoom is a good tool we use often in our business
What do you like best about the product?
Zoom is simple to use. No need for extensive training.
What do you dislike about the product?
A real lack of customer support. When you are able to speak to someone they don't act like they really care about your problem.
What problems is the product solving and how is that benefiting you?
Able to meet with our students on one platform
Always on Call
What do you like best about the product?
I love the easy scheduling platform, and quick edits as needed. A simple everyday tool that's critical for our business and all guests think it's simple to use as well.
What do you dislike about the product?
I haven't been able to add a cohost, they're accounts don't populate but for my usage, it's still good.
What problems is the product solving and how is that benefiting you?
Zoom replaces faceless telecommunication, making meetings so much easier.
Zoom is easier, more streamlined and intuitive
What do you like best about the product?
Better video, personalization and more intuitive navigation and features than other comparable platforms.
What do you dislike about the product?
Scheduling meetings in the future or creating a meeting in the moment can be confusing. Integration with G Suite is also confusing, seems disconnected.
What problems is the product solving and how is that benefiting you?
Easy video conferencing for anyone, at a moment's notice, while apps like Microsoft Teams don't offer the ease of functionality.
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