Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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The Industry Standard for a Reason
What do you like best about the product?
As someone that has used and administered all of the competition, Zoom is by far the easiest to use as both a user and administrator. Every feature you need is available and vendors are quick to integrate with Zoom. Even the most novice end user has little to no difficulty navigating the controls for meetings.
What do you dislike about the product?
Most of the issues I've had with the platform have been fixed as the product has matured over the years. I don't really have any complaints. This is the industry standard for a reason. Zoom is now the "Klennex" and "Scotch Tape" of the video conferencing world.
What problems is the product solving and how is that benefiting you?
The work from home life has been greatly improved with Zoom. We previously had a competitor's product, but Zoom has made it so our end users have many less issues setting up and joining meetings, both internally and externally. I questioned the decision to spend the money at first, but it was worth while.
Easy to use; clear audio, and great for group meetings
What do you like best about the product?
I enjoy making use of the breakout rooms for creating more intimate sub-groups. This helps to create deeper connection and trust among strangers. I haven't seen or used any other platforms that have this useful feature.
What do you dislike about the product?
I wish there was a feature for HOW we see others on screen. For example, in circles or somehow able to make it more inviting. I also wish the audio was better in that if someone were to talk over someone else, we'd still hear them; instead the audio just being completely unclear for both people.
What problems is the product solving and how is that benefiting you?
Zoom is helping to solve the time it takes to commute to physical locations! Now anyone anywhere can join in on a discussion and create connection with others. Zoom has made things more accessible so that fostering connection in community has been possible throughout the pandemic. Ty!!
Zoom is a great video conferencing tool
What do you like best about the product?
Zoom has just been the most user-friendly, reliable video conferencing tool I have ever used. It always just works. Users dont need log ins to join calls, but creating users is easy enough.
What do you dislike about the product?
Nothing! Zoom has always worked. If I had to pick one thing, its the 40-minute time limit for non licensed users. We've only had one issue where we had to end a call and restart it, but after that, we just purchased licenses and never had the issue again.
What problems is the product solving and how is that benefiting you?
We have video calls with people constantly, and need a tool that works internally and externally. Zoom does just that. For calls where leadership is presenting in town halls or quarterly meetings, to small one on one conversations with other idividuals, Zoom just works.
Zoom - Best Platform for Streaming Videos During Calls
What do you like best about the product?
Sharing my screen on other apps is clunky, but Zoom has no lagging and the video quality is far better thank GoToMeeting or MS Teams.
Also, I like the feature to touch up my appearance!
Also, I like the feature to touch up my appearance!
What do you dislike about the product?
I don't like how guests have to wait in the waiting room before calls. I like the old way better, where they would just automatically be joined into the call. I realize it's for added security, but there should be an option to ignore security concerns when I know who the attendees are.
What problems is the product solving and how is that benefiting you?
Talking to clients and showing them progress on work is easier on video calls. Emails take entirely too long to write and go back-and-forth, so a quick Zoom call is always preferred.
Positive results and easy to navigate.
What do you like best about the product?
It is easy to use for all types of experienced IT users. Usually connects the first time I log in which has been different from my other video conferencing experiences.
What do you dislike about the product?
Not a lot. I guess sometimes I have had audio issues, but not sure if that is the Zoom software or me as the user.
What problems is the product solving and how is that benefiting you?
Instead of having a phone call with someone that is out of market, we can hop on and have a face-to-face meeting therefore making it more "human" or personal.
Zoom helps us keep it together
What do you like best about the product?
Ease of use, no additional software downloads, no continual updates
What do you dislike about the product?
The backgrounds can be blurry and distracting when people move
What problems is the product solving and how is that benefiting you?
staying connected and sharing materials during calls
Been very helpful for our organization
What do you like best about the product?
The features to share screen, do Webinars, and host have all be helpful. The best feature is the ability to do large Webinars - we have used it often and love it.
What do you dislike about the product?
We don't like that you can not do breakout Rooms when using Webinar... this is something we're considering using another platform. Be hekpful if we could use break out rooms
What problems is the product solving and how is that benefiting you?
The problem of not being able to see employees when they're working from home... this has been hugely helpful in continuing the strong culture we have at the commpany.
I love Zoom!
What do you like best about the product?
I love the fact that we can still stay connected and see each other's faces when we can't actually be together! This is the most fantastic tool during a pandemic!
What do you dislike about the product?
I don't really dislike anything about Zoom.
What problems is the product solving and how is that benefiting you?
Times when someone is sick in our office and we still want to check on them and include them in the happenings at the office, zoom is perfect!
Really great service and offerings!
What do you like best about the product?
I like that Zoom has (knock on wood) never given me any technical difficulties during sessions--unlike other video conferencing services, I am never worried that the meeting will cut out.
What do you dislike about the product?
Sometimes my clients have trouble connecting to audio or getting their accounts to work. Might be an internet issue but if there was a quick troubleshooting guide that'd be great.
What problems is the product solving and how is that benefiting you?
Zoom provides a solution for me as a trainer to teach classes and private clients from their home vs having to travel to them. I've been able to take on more clients as a result, and alleviate commuting time.
My Go-To for Reliable Web Meetings
What do you like best about the product?
I love the ease of use with Zoom. It's super intuitive, and that make scheduling meetings easy. The ability to save to my Google calendar, to record important meetings for reference, and the text transcription makes note taking a breeze!
What do you dislike about the product?
I have not seen any downsides to Zoom, but it would be nice to be able to have more recording space within Zoom without additional fees. Otherwise, we value those recordings and are currently paying for storage.
What problems is the product solving and how is that benefiting you?
Being able to schedule for multiple executives is extremely convenient. I can log in and create their meetings from my account. It would be nice to be able to edit those meetings from my account.
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