Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Excellent for our all small nonprofit needs
What do you like best about the product?
I love how easy it is to use this platform, especially since I can easily integrate it into my calendar and create call invites quickly. The quality of the video and audio is great and the webinar add on works so much better than previous platforms we've tried.
What do you dislike about the product?
Dislike that you can't host concurrent meetings, which seems like a shady way to nickel and dime by making people add new logins. You should be able to have multiple meetings under the same login. Perhaps a way to pay per concurrent meeting rather than having to make a second account?
What problems is the product solving and how is that benefiting you?
Working remote is the new normal so Zoom is allowing us to be more efficient than ever by getting facetime with key organizations and partners.
Zoom is my office
What do you like best about the product?
I can be anywhere in the world and take my business with me. Zoom is my office, is where I meet my clients, where I teach, and where I create an impact in the world!
What do you dislike about the product?
I don't dislike anything. Everything runs smoothly.
What problems is the product solving and how is that benefiting you?
Zoom allows me to see my clients, and record our conversations and helps me to run my training and my podcast recording in one place without needing a studio.
Great Business Tool + Recordings for Training
What do you like best about the product?
Integrated scheduling with GMail, custom backgrounds, filters and recording for training and review purposes. I like that recording is announced.
What do you dislike about the product?
Backgrounds and the recording feature for post meeting review, training and sharing. I like that joining into a meeting is easy and secure. Recording being announced is a bonus as a participant.
What problems is the product solving and how is that benefiting you?
Face to face meetings without the commute. Zoom solved brainstorming during the pandemic because our team could "meet together" and record our sessions to go back on and have the feeling of seeing eachother and our reactions.
Zoom Saves Travel Time
What do you like best about the product?
When you live in a remote location, saving travel time to attend meetings makes a huge difference in work production.
What do you dislike about the product?
Zoom was free for schools during the pandemic and is no longer. Given the ongoing issues with Covid 19, I wish there were at least a reduced cost to use it.
What problems is the product solving and how is that benefiting you?
Meetings can take place immediately even when participants aren't near each other.
A solid video comms app
What do you like best about the product?
Zoom is easy to use. There a lot of helpful features such as virtual backgrounds and auto-noise canceling that make meetings feel more professional. The performance is better than google meet and skype
What do you dislike about the product?
Some features are not perfect. Auto-noise cancelling sometimes cancels my voice (although this is rare) and having a virtual background makes it hard to show things on camera.
What problems is the product solving and how is that benefiting you?
Zoom is helping our team work remotely and communicate effectively. Whiteboards are effective and useful for showing things.
We love Zoom!
What do you like best about the product?
It allows us to facilitate a remote hybrid environment. We look professional with customized backgrounds, etc
What do you dislike about the product?
Sometimes it is hard for me on a small MacBook while we are sharing screen to see the participants, It's just really small to have the gallery view.
What problems is the product solving and how is that benefiting you?
We can meet with partners, team members any time/anywhere! our attendance for meetings for boards and committees are actually better, because people don't have to leave their office or home.
Awesome Platform
What do you like best about the product?
How simple it is to use. I also like how calls don't usually drop and I rarely have issues with it compared to other platforms. Backgrounds also work better on Zoom.
What do you dislike about the product?
Not much to dislike. Has been really easy to use. It appears that Zoom is also easiest to use for people who aren't "tech-savy". Out of all the platforms I have used, I preferm Zoom.
What problems is the product solving and how is that benefiting you?
Making meeting simple and effective. We do both administrative meetings and Telehealth. Zoom fits the needs of both and has been super helpful and reliable. Our patients love it.
A Valuable Tool For Online Meetings and Interviews
What do you like best about the product?
The capability to record meetings using separate audio files for each user is incredibly helpful in the editing process of interviews.
What do you dislike about the product?
The inability to record both a group video and solo user video in the same way they can record group and solo audio.
What problems is the product solving and how is that benefiting you?
During Covid the ability to communicate between coworkers and continue creating content via virtual interviews became incredibly important. Zoom allowed for both of these.
4 Years and Going Strong
What do you like best about the product?
I started using Zoom prior to the pandemic and was grateful to have a long 1:1 tryout session with a Zoom rep so that I could get the user experience and be shown all of the features available at the time. While Zoom has grown incredibly since then and I have upgraded my plan, I appreciate the responsive customer support, reliable service, and simply the ability to meet live virtually with my clients. I also rely heavily on the whiteboard feature!
What do you dislike about the product?
From a technical standpoint, Zoom has almost never failed me. It's not great for watch parties thanks to new restrictions on streaming services. It could be more engaging/aesthetic, but I'll take reliability over aesthetics any day.
What problems is the product solving and how is that benefiting you?
As far as I can tell, Zoom has regular updates to its services and has introduced features I might use in the future, like the webinar. It also made it possible for me to move four states away and keep my online business unchanged!
Above Average but can do so much more.
What do you like best about the product?
The ease of use is the best aspect of Zoom. It makes things so simple and finding most of the functions is a breeze.
What do you dislike about the product?
It does not work well at all for higher-quality equipment. I have a Brio 4k camera with el gato lighting, and a Shure SM7b Microphone XLR set up. The bandwidth constraints severely impact the quality of the equipment. (For example, Streamyards and OBS Ninja do not have bandwidth constraints and so the video and audio quality is much higher. The only reason I have not switched is that both Streamyards and OBS Ninja are browser base.
What problems is the product solving and how is that benefiting you?
Having easy video multiplayer streaming for broadcasting on twitch.
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