Zoom
Zoom Communications, Inc.External reviews
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I've used them all, and Zoom is my favorite
What do you like best about the product?
I've been using Zoom (first as a participant, then later as a host) since late 2013, shortly after the initial release. Even in those early years, Zoom was the best videoconferencing solution, and it has only gotten better since then. The number one benefit of Zoom over all the other solutions I've tried is how easy it is for meeting guests to join. I work with a lot of users who are not particularly computer-literate, so I have to support them and help them connect to our meetings. Zoom makes it easy to get these users into the meeting with just a few clicks; no need to fuss with connecting to audio or changing settings. The Zoom interface is intuitive and easy to use, with power user features easy to find if you want them but out of the way of users who don't know how to use them.
What do you dislike about the product?
While we did have a few issues way back in 2013-2014, since then I've been very happy with Zoom. Like any piece of software, there are occasional bugs, but that's true no matter what software you use.
The one thing that I think is missing from Zoom for me would be the ability to be logged in to multiple accounts at once. I work or consult with a half-dozen different organizations, and I have Zoom accounts at most of them, so I have to constantly log out and back in again. It would be nice for Zoom to have a feature like Slack's "workspace switching" tabs that allows being logged into multiple accounts.
The one thing that I think is missing from Zoom for me would be the ability to be logged in to multiple accounts at once. I work or consult with a half-dozen different organizations, and I have Zoom accounts at most of them, so I have to constantly log out and back in again. It would be nice for Zoom to have a feature like Slack's "workspace switching" tabs that allows being logged into multiple accounts.
What problems is the product solving and how is that benefiting you?
Even before the COVID-19 pandemic, I was working with people who work from home all over the world. Zoom is by far the easiest way I have found to have remote meetings.
Helps me connect with potential clients
What do you like best about the product?
The ease of scheduling meetings with potential clients.
What do you dislike about the product?
For some reason it keeps resetting the schedule to EST and I am in CST
What problems is the product solving and how is that benefiting you?
It allows me to have more initial meetings with potential clients. Prior to the pandemic I would conduct these at a coffee shop and could only do 1 or 2 a day.
Best in Class
What do you like best about the product?
Zoom is by far the easiest and most intuitive videoconference software on the market. I have conducted over 200 virtual meetings and not once have had an issue.
What do you dislike about the product?
I really don't see any downsides outside of issues with videconferences generally.
What problems is the product solving and how is that benefiting you?
When COVID hit, I transitioned my in-person tour business to an online virtual one. Zoom allowed me to do so very effectively. It is very reliable and allowed customer interactions.
Zoom provides an opportunity to meet, brainstorm and record.
What do you like best about the product?
Especially throughout 2020 and 2021, Zoom provided a way to keep in touch with a big group of people. It also allowed me the opportunity to host my radio show remotely.
What do you dislike about the product?
Sometimes there is lag, but that problem was very few and far between thanks to my strong internet connection. I'd like to see a few more integrations take place, but the product is still good as is.
What problems is the product solving and how is that benefiting you?
It's making it easier to connect with people in different parts of the world when we cannot be in person. This includes video interviews where the person we wish to speak with may not be local, but we can still video record an interview.
Highly Recommend Zoom for any Business
What do you like best about the product?
Very easy to use with my clients and the cost per month is reasonable. I like that it has options to record or not as well as the chat feature. I don't use any other features beyond those.
What do you dislike about the product?
I don't have any negative feedback for Zoom. I have been using it for over 2 years now and will continue to use it in the future for my business.
What problems is the product solving and how is that benefiting you?
I do all virtual personal training, this allows me to work one on one with my clients and have checkins with them as well. I wouldn't be able to run my business without it.
Ease of Use & A Must For My Business
What do you like best about the product?
My favorite part is that I can title the sessions with my client's name and reason for the video call.
What do you dislike about the product?
I have not seen the ability to change my background. It may be because I need to upgrade. Not sure though.
What problems is the product solving and how is that benefiting you?
When the pandemic happened I had to quickly find a way to turn parts of business into virtual sessions. Zoom helped me accomplish this is a quick and efficient way.
Great features, reliable and user-friendly interface
What do you like best about the product?
Zoom is reliable - the software can be depended on. It is also user-friendly so can be used by participants with little technical expertise.
What do you dislike about the product?
Would like to see more space for permanent collaboration.
What problems is the product solving and how is that benefiting you?
Conduct nonprofit strategic planning meetings, lead trainings and workshops. Allow people to meet virtually via video conference - in large groups, webinars or breakout groups.
Easy to use - most of the time
What do you like best about the product?
Easy ability to click into a call without having to remember numbers or call ins. I like the ability to be able to quickly connect so that you can go about with your business on the call.
What do you dislike about the product?
Sometimes the links do not connect. You sometimes have to log out and come back in before you can make the connection. It would be best if it was reliable 100% of the time,.
What problems is the product solving and how is that benefiting you?
It allows us to share our screens and look at others while we are on the call to help us to have a more intimate discussion. It allows us to get to know remote customers and employees much better.
Scale your business using Zoom!
What do you like best about the product?
The best part about Zoom is that you can be in multiple places at the same time technically! Makes running a national business easier!
What do you dislike about the product?
There is a learning curve at first. I recommend my agents spend some time practicing with Zoom before sitting in front of clients or other important meetings
What problems is the product solving and how is that benefiting you?
Zoom has helped me connect with my team on a deeper level. A phone call is great, but nothing beats face-to-face, even if it's through Zoom.
Zoom Review
What do you like best about the product?
Love that can use it on a mobile device or desktop and that it makes it so much easier to have meetings with colleagues while continuing some of the tasks of every day life. Fairly easy to use and has the ability to record.
What do you dislike about the product?
It is inconvenient to schedule the Zoom meetings - sometimes it just won't cooperate. Also have to specifically click a button to allow someone else to start the meeting - if a participant has the link/meeting ID, etc they should be able to start the meeting when they logon rather than wait for other participants/
What problems is the product solving and how is that benefiting you?
Traveling to other states is not required which often helps when schedules are so busy - many times it would be difficult to get certain parties together physically in the same room but can Zoom and have a productive meeting.
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