Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has been a game changer
What do you like best about the product?
Zoom has allowed me to completely restructure my workday and has provided me with the opportunity to work from home half of the week. Zoom has saved me from so much LA traffic!
What do you dislike about the product?
Zoom sometimes freezes but also I find the audio component hard to navigate for conversations. I find that people accidentally interrupt each other much more often on zoom because of audio lag and how it only prioritizes one audio source at a time.
What problems is the product solving and how is that benefiting you?
Zoom has allowed our multi-city team to be much more connected. Likewise, I have used it for friend group dates where we all live in different locations and nor,ally wouldn't have been able to see each other.
Zoom is very nearly intuitive.
What do you like best about the product?
The upside is that I can have several accounts for several different emails, and use chat and sharing seamlessly. Recording and saving recorded files is also easy.
What do you dislike about the product?
Zoom can be tough to connect to different scheduling apps and it took a long time to figure how to connect it to Acuity to generate invitations with a Zoom link built in.
What problems is the product solving and how is that benefiting you?
Zoom is helping me take classes for my Master's degree online and provides flexibility in learning and teaching during health and climate crises. That's been helpful for me as I can work from home.
Zoom is essential for a post pandemic business climate
What do you like best about the product?
Zoom is incredibly user friendly. Both tech savvy and not tech savvy employees and clients have no problems figuring out how to operate. And there are never surprise updates preventing you from logging in.
What do you dislike about the product?
Some feature are difficult to find. For example, it took me quite a bit of time to locate the option to transfer meeting leadership. Unfortunately I had to pause the meeting and search for the answer online.
What problems is the product solving and how is that benefiting you?
Zoom has been essential for conducting business and client meetings in a post pandemic world. We're able to schedule more meetings and get more done without having to sacrifice time for travel.
The best of online connection
What do you like best about the product?
I love the ways that Zoom continues to improve its platform. Breakout rooms that people can choose to enter, emoji reactions, sound shares of great tunes, and fun virtual backgrounds make for a great experience.
What do you dislike about the product?
I wish you could screenshare what to do in the Zoom platform in order to teach folks how to use it. Taking people through the steps to set up breakout rooms is especially hard.
What problems is the product solving and how is that benefiting you?
We now live in a world where remote work is common and sometimes necessary. Zoom offers a way to connect and work effectively. Sometimes it's even more helpful to work this way, especially when needed to all work in one document.
Helpful Zoom ! Thanks
What do you like best about the product?
The ability to seamlessly have people you know and don't know connect. Making others able to view files or keynote presentations via the zoom platform makes it very simple
What do you dislike about the product?
I do a lot of teaching via Zoom and having young children listen can be trying so being able to have some students cut off from annotation Would be very helpful while letting others continue to annotate
What problems is the product solving and how is that benefiting you?
Of course right off the bed since I am teaching children in China and I am not in China it makes it much easier to teach and communicate with them via this platform as opposed to not
Zoom has been a helpful and convenient resource for our church.
What do you like best about the product?
Zoom is relatively easy to use and has helpful features such as screen and audio sharing, breakout rooms, live chat, and allows for larger meetings and is for the most part stable for all users.
What do you dislike about the product?
At times people had issues joining a zoom call because the Zoom link itself would not work, so they had to manually enter the meeting ID and password. At times the audio was a bit spotty depending on people's internet connection.
What problems is the product solving and how is that benefiting you?
Overall, the most helpful aspect of Zoom is the convenience it brings in being able to have meetings regardless of physical proximity which is invaluable as we continue to experience a world navigating a pandemic.
Zoom works for me
What do you like best about the product?
It is easy to set up a meeting, meetings run smoothly, there is chat, screen share, and you can even take control of meeting participant's desktops if your internet is fast enough. Having recurring meetings makes it easy to regularly meet the same people.
What do you dislike about the product?
Screen recording while sharing your screen could be improved and remote desktop control seems to require a really fast connection.
What problems is the product solving and how is that benefiting you?
I meet with clients every week and zoom does a great job managing those meetings.
Zoom Loyalist -- Celebrate and Critique
What do you like best about the product?
Zoom is intuitive and easy to use. There are many ways to make the virtual experience accessible to all types of users. I appreciate the continual improvement of the platform.
What do you dislike about the product?
I wish I could stream it into my social media accounts more easily for live events. I'm very tech savvy but have yet to find an easy way to do this. I want it to be clear and straight forward.
What problems is the product solving and how is that benefiting you?
I run an online business, so it solves the problem of face-to-face connection. I don't have to do conference calls, we can see each other as though we were in the same room.
Zoom has been a very useful tool for my Business!
What do you like best about the product?
I joined Zoom for my personal training business when the global changes occurred in 2020. After things opened up again I still have many clients who continue to stick with my zoom personal training sessions. I believe this will be a part of my business for the foreseeable future. Even if there is a snowstorm I have been able with short notice have a client switch from in-person to online sessions.
What do you dislike about the product?
There is not much that I dislike about zoom. It's very easy to use. I utilize the screen share option when reviewing nutrition with my clients. It links up to my google calendar so it was very easy to send client zoom links, as well.
What problems is the product solving and how is that benefiting you?
If I hadn't of joined Zoom I would not have been able to switch my Business over in 2020 and I truly feel I would have struggled throughout the shutdown with not only supporting myself, financially but my clients with their physical and mental health during the tough times.
Multi-Purpose!
What do you like best about the product?
I appreciate that I can use Zoom anywhere- on my phone, laptop, or tablet. It is also so widely known now (as compared to before the pandemic) that most people are familiar with how to use it which requires less explanation on my part.
What do you dislike about the product?
Sometimes I wish it would be easier to navigate the options in settings (such as virtual backgrounds, closed captioning, polling, etc). It is not the most user friendly.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy for me to take meetings from afar and even teach remotely. This is wonderful because it saves me both time and money as I don't always have to commute.
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