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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    danielle c.

easy to maneuver

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
it is easy to use, and easy to gather all co-workers. it helps promote workflow in the workplace. Zoom workplace can also be used frequently and has good customer support with any complications.
What do you dislike about the product?
sometimes there has been disruptions in the communication aspect.
What problems is the product solving and how is that benefiting you?
It is solving the problem of being able to communicate with all staff conveniently. If there is a staff meeting posted, staff no longer has to come to work in person for meeting. we can meet on zoom workplace.


    Mohamed S.

Meetings to Whiteboards: One Powerful Collaboration Hub

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has been one of those tools one can use regularly in meetings, communication among team members, and project management.The most excellent element of the Zoom Workplace is that it is highly reliable. It is easy to navigate through the interface and meetings can be conducted with large groups.
What do you dislike about the product?
Certain things seem restricted by higher pricing tiers, and it is simple to outgrow the starting one. Chat is rather limited and would not be suitable in the context of constant team communication.
What problems is the product solving and how is that benefiting you?
Zoom is time-saving since it simplifies our communications methods. The integration with the calendar, cloud recordings, and AI-generation of summaries can assist during meeting preparation and follow-ups.


    Harshal N.

Reliable Video Conferencing for Everyday Use

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how easy it is to use. You can quickly join meetings, share your screen, and talk to your team, even if they are far away. The video and sound are usually clear, and it works well for both small and large meetings. It also has helpful tools like chat, breakout rooms, and recording, which make working together easier.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can sometimes use a lot of computer memory and slow things down, especially on older devices. Also, if your internet connection is weak, the video and audio quality can drop. Some features can be a bit hard to find or understand for new users, and updates happen often, which can be annoying.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of working and communicating with people who are not in the same place. It makes it easy to have meetings, share ideas, and work together from anywhere. This helps save time and money because you don’t have to travel. It also makes teamwork easier, even if people are in different cities or countries. For me, it helps me stay connected with my team, join meetings quickly, and get work done without needing to be in the office.


    Hemakumar G.

Zoom Workplace review

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Ease in linking the meeting to Google calendar. Record video, especially cloud recording is very helpful. Easy to integrate with apps like slack and the customer support is quick to solve any bugs. It is very user friendly hence it can be easily implemented and used frequently.
What do you dislike about the product?
Starting the app is sometime slow and it keeps loading when trying to sign in from different device. Lots of updates in short period of time is overwhelming.
What problems is the product solving and how is that benefiting you?
It is very useful for mass webinar, the tools are easy to use.


    Computer Software

Zoom Workplace Simplifies the Way Teams Work Together

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is more than just a meeting tool, it’s evolving into a unified platform for video conferencing, team chat, and scheduling. For organizations navigating remote or hybrid work, it brings together the essential tools needed to collaborate efficiently and in real time.

The tight integration between meetings, chat, calendar, and third-party tools streamlines workflows and reduces tool-switching.
What do you dislike about the product?
Slight learning curve for navigating the newer features under the Workplace umbrella
What problems is the product solving and how is that benefiting you?
Zoom Workplace plays a key role in supporting seamless collaboration across our distributed teams. As we operate in a fast-paced, cross-functional environment, the platform helps us stay aligned and reduce tool fragmentation.

We use Zoom Workplace to:

Schedule and launch meetings effortlessly through integrated calendar views, streamlining daily syncs, sprint ceremonies, and stakeholder discussions.

Collaborate in real time during product demos, release planning, and documentation reviews using screen sharing.

Communicate quickly via Team Chat and Huddles, which are especially helpful for async updates or reducing unnecessary Zoom calls.

Integrate essential tools like Google Drive and Slack, ensuring smoother workflows across documentation handoffs, engineering updates, and GTM coordination—without constant app switching.

Zoom Workplace helps us stay focused, aligned, and responsive. It enhances productivity by reducing overhead, supports faster feedback cycles, and allows teams like ours in Product Documentation to close knowledge gaps quickly and contribute to product readiness in real time.









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    Manjulakshmi Kuzhupillil K.

Zoom is friendly app compared to Microsoft Teams and Webex

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
We can record, transcript video. It has also filters for video.
What do you dislike about the product?
Sometimes it has a video and audio clarity issue.
What problems is the product solving and how is that benefiting you?
It helps to schedule and record instant meeting, also we can use the same link when it's disconnected. It also help us to review the people before joining the meeting.


    Shreya P.

An Integrated All-in-One Solution for Contemporary Collaboration

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is its smooth unification of communication tools within a single platform. It integrates video calls, messaging, scheduling, whiteboarding, and teamwork tools, enabling teams to communicate and collaborate effectively from any location. Zoom Workplace enhances remote teamwork, minimizes the need to toggle between applications, and fosters a more cohesive and structured workflow for both individuals and teams.
What do you dislike about the product?
Although Zoom Workplace provides excellent collaboration tools, it has some disadvantages. The platform may require significant resources, sometimes resulting in delays on less powerful devices. Certain users might perceive the interface as messy because of the extensive array of features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of disjointed communication by integrating video meetings, chat, whiteboarding, and scheduling into a single platform. It simplifies remote teamwork, minimizes the need to alternate between applications, and maintains real-time connections among teams. This enhances productivity, increases meeting effectiveness, and facilitates adaptable, hybrid work settings.


    Andria S.

The Many Benefits of utilizing Zoom Workplace

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
When I am unable to be in two places at once quickly the Zoom Workplace has allowed me not to miss any important meetings and trainings.
What do you dislike about the product?
I remember experiencing a cyber attacker when some outside person disrupted our training playing loud music, but the training team had an IT tech person quickly block the intruder.
What problems is the product solving and how is that benefiting you?
When our company has a meeting and all staff are working out of multiple locations Zoom Workplace allows us to meet at the same time. We can be located in different states with different time zones, and it is a major asset for collaboration projects and trainings. It creates a more efficient workplace and benefits the company from a more cost effective standpoint.


    Real Estate

Super Convenient and Easy to Use

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Its honestly very easy to use and adapt to any companies workflow.
What do you dislike about the product?
The green screen settings they offer can use some improvement.
What problems is the product solving and how is that benefiting you?
Zoom allows for ease of communication and quick meetings that aren't scheduled in advance.


    Carmela T.

Zoom — Reliable Video Meetings Made Easy

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how easy it is to use. The video and audio are super clear, and I can hop on a meeting from my laptop or phone without any hassle. I also love the screen sharing and chat features—they make it simple to work with my team, even when we’re miles apart
What do you dislike about the product?
Sometimes Zoom can use up a lot of bandwidth, so the video or audio can get a bit choppy if the internet isn’t great. It also has a lot of features that can feel a little overwhelming at first, especially for new users. Other than that, it’s been pretty reliable for me.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to meet and collaborate with people no matter where they are. It’s helped me stay connected with my team, share ideas in real time, and get work done without needing to be in the same place. It saves a lot of time and makes remote work way more manageable.