Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom is the best!
What do you like best about the product?
Zoom is easy to use and accessible for all. I really like the accessibility features to meet people where they are at.
What do you dislike about the product?
I don't like that you can't change the view however you would like the view to be. There are some options put into the system, but you don't have full control.
What problems is the product solving and how is that benefiting you?
Makes communicating with virtual staff easier and still allows us to build a team. We also can get work done together and then still have time to connect with one another. It also integrates well into our other platforms we love (outlook and asana) so it's overall so great!
Super easy to learn and use!
What do you like best about the product?
I love how zooms interface is super clear and easy to learn for those who don't have much computer experience. One of the best things about zoom is the filters!
What do you dislike about the product?
Zoom has a ton of updates, and it sometimes gets in the way. Other than that, I don't have any other issues with zoom.
What problems is the product solving and how is that benefiting you?
Zoom is helping keep our teams in touch and make it feel like we aren't all working from home. The past two years have been challenging, especially if you've never worked from home.
Solid performance and dependable service.
What do you like best about the product?
I like that Zoom is very easy to schedule meetings with. Also that call and meeting quality is very high. Screen and audio share works great. Seamless performance usually.
What do you dislike about the product?
Two issues: using Zoom for GSuite, sometimes creating a Zoom meeting from calendar creates a different link than the one in the Zoom app. Also, invite participants link should be accessible from the meeting. I hate clicking into "participants" to grab the share link.
What problems is the product solving and how is that benefiting you?
It allows us to connect our global team effectively. We can hold virtual meetings that are almost as productive as in-person. We also use it for informal "webinars"—not using the webinar function—so that we can allow supporters to connect with ministry leaders and field workers.
Zoom For Small Nonprofit
What do you like best about the product?
Compared to many other video conferencing platforms, Zoom is the most simple to operate. It was very easy to coach up our volunteers and support group leaders who were not very tech-saavy.
What do you dislike about the product?
There are some inconveniences when it comes to the Reports being a bit convoluted, and the multi-factor authentication (sometimes). This is more an issue for office staff behind the scenes, rather than our usual users.
What problems is the product solving and how is that benefiting you?
Like many other businesses, we had to go entirely virtual for quite some time in 2020 and 2021. Zoom enabled us to continue providing our mental health support groups free of charge to participants.
Easy to use click-and-play video conference platform
What do you like best about the product?
I love how quickly the platform loads and that the user interface is intuitive and easy to use.
Zoom also is friendlier when it comes to in-meeting customization and view control compared to other platforms. This is why I use Zoom as my preferred video conferencing at work.
I especially like "Gallery View"- think video conferencing "Brady Bunch" style!
I just used remote control the other day and it works better than any remote control platform that I have used in the past.
I've been impressed with regard to the speed that Zoom pivoted when the pandemic hit. We were using Zoom before the pandemic and during the pandemic, Zoom servers were stressed, but not past the point of usability, and in the present day (2022), services are stronger than ever.
Zoom also is friendlier when it comes to in-meeting customization and view control compared to other platforms. This is why I use Zoom as my preferred video conferencing at work.
I especially like "Gallery View"- think video conferencing "Brady Bunch" style!
I just used remote control the other day and it works better than any remote control platform that I have used in the past.
I've been impressed with regard to the speed that Zoom pivoted when the pandemic hit. We were using Zoom before the pandemic and during the pandemic, Zoom servers were stressed, but not past the point of usability, and in the present day (2022), services are stronger than ever.
What do you dislike about the product?
Sometimes the use of audio when rapid turn-taking with other participants lends itself to a slower spotlight shifting from who was talking, to who is currently talking.
I think this is usually associated with specific microphones, and I do not experience this problem regularly. I find that I'm not having this issue frequently, only occasionally.
I have a hard time finding very many items about Zoom that I dislike. It is my preferred platform of choice in business settings, and occasional personal settings.
I think this is usually associated with specific microphones, and I do not experience this problem regularly. I find that I'm not having this issue frequently, only occasionally.
I have a hard time finding very many items about Zoom that I dislike. It is my preferred platform of choice in business settings, and occasional personal settings.
What problems is the product solving and how is that benefiting you?
Rapid video connections that enable end users to easily customize their personal view of meeting participants. We do a great deal with Sign Language interpretation, and so the ability for end-users to adjust their layout including professional interpreters on the call is crucial and incredibly helpful.
We set up website redirects using vanity URLs on our website for quick meeting access and this is faster and quicker in arranging meetings with others in a way that is unparalleled by other office communication platforms.
We set up website redirects using vanity URLs on our website for quick meeting access and this is faster and quicker in arranging meetings with others in a way that is unparalleled by other office communication platforms.
Zoom has been our go-to since before the Pandemic
What do you like best about the product?
Zoom has all the features we need for conducting professional meetings with clients and prospects. The software loads quickly and rarely experiences quality issues. Our sales team loves using it because of how easy it is for prospects who haven't downloaded the software. The recording feature is great, and it works well on both mobile and desktop. It also integrates smoothly with HubSpot and Outlook, making it very easy to automate the meeting process.
We mostly use Microsoft Teams for internal meetings.
We mostly use Microsoft Teams for internal meetings.
What do you dislike about the product?
No major downsides. Sometimes it's difficult to swap between presenters, but that's more of an individual setting rather than a Zoom issue. Maybe it could be slightly easier to find some of the features.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect with our clients and our prospects in a meaningful and personal way. We have closed deals over Zoom and retained clients because of our Zoom meetings.
I love Zoom!
What do you like best about the product?
There's no one aspect of Zoom that I like the "best" - the cost, ease of use, quality of service and various options are all topnotch. I especially like the ability to see who is on a Zoom call, which doesn't happen - at least not as easily - in other meeting applications I've had to use.
What do you dislike about the product?
I have no complaints. There's nothing I dislike.
What problems is the product solving and how is that benefiting you?
Zoom makes it super-easy to communicate with and "meet" colleagues, clients, friends and family over time and distance. It probably does enhance my productivity by saving travel time, and it certainly contributes to my business performance by making it possible to communicate better than in a phone call or e-mail exchange, as well as to meet people from far away or who are too busy for in-person connections. There's something about being able to see people that I enjoy and appreciate; it makes the connections deeper, more interesting and more lasting.
Zoom Is Amazing
What do you like best about the product?
If you are a business owner or do anything with virtual training or meetings, zoom is a great way to be able to make the convenience happen. My experience has seen has never filled me and the fact that it is very user-friendly also makes it very appealing.
What do you dislike about the product?
I have absolutely no dislike about zoom. It is device friends from your phones, desktops, laptops, ect. The connection and quality of video makes the meetings feel more real than ever!
What problems is the product solving and how is that benefiting you?
It allows me to be in the convenience of my home while also attending big meetings during my day. I never have to worry about missing anything because I can take my zoom calls wherever I go.
User friendly
What do you like best about the product?
Zoom is user-friendly to a wide range of people, across age spans and technology proficiency. Necessary instruction is usually minimal or none at all.
What do you dislike about the product?
It would be great to have more options for features, such as the waiting room. For example, the waiting room could feature a tool to let those joining know the likely wait time.
What problems is the product solving and how is that benefiting you?
It provides HIPPA-compliant capabilities to work with confidential information. This makes possible delivery of services with minimal boundaries. My business performance has increased.
Lets connect from afar
What do you like best about the product?
I like the ability to connect with zoom in many time zones, I also think that it is easy to use and most users are familiar with using zoom vs teams. The integrations to our ATS make it easy to schedule with teams, and the link is easily accessible.
What do you dislike about the product?
The only issue is when we are using the system to schedule, with our integration - we have to set a zoom owner. This can get a little messy and sometimes I do wish this could be changed.
What problems is the product solving and how is that benefiting you?
Connecting through covid!! We are able to even use filters to blur the background or false background. It is a great tool. U
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