Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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One of the best software to use
What do you like best about the product?
I like how accessible it is and how you can connect with other individuals. Great for teaching. One of the best features is the breakout rooms. I honestly did not hear about other competitors but I'm sure they have nothing on zoom.
What do you dislike about the product?
Honestly, the 40 minute time limit for 1v1 meetings was a pain. I was dealing with financial insecurity due to covid and could not host my meetings at the time I needed to due to it, even if it it's just 1v1
What problems is the product solving and how is that benefiting you?
It helps me reach another audience in regard to meetings. Due to covid a lot of restraints have been placed on meeting individuals and holding webinars but zoom makes it easier.
Overall, a great experience that clients and contacts understand and can use.
What do you like best about the product?
The most helpful features about Zoom, for me, are that it tends to be more stable than other programs I have used, and that everyone I communicate with, including new clients and prospects, understands how to use it.
What do you dislike about the product?
I find the interface somewhat cumbersome for transferring the host of meetings and sharing information. I would like to have more, and easier, options for making someone the host in the middle of a meeting (such as when a meeting runs long and others want to stay but I need to leave).
What problems is the product solving and how is that benefiting you?
My job depends upon me being able to reach out to a wide variety of people with varying degrees of tech savvy and carry off smooth meetings that are not interrupted or made awkward by technical glitches or software other parties don't possess or know about.
Accessible, easy, welcoming tool for connection
What do you like best about the product?
I love that Zoom allows "face to face" communication between me and my students. I have students all over the world (though most are in the United States). We feel more like a group thanks to the tools Zoom provides.
What do you dislike about the product?
The one thing I do not like about Zoom that I did like about Blackboard Collaborate is the inability to cast a screen to all breakout rooms. In BBC, I could cast a slide from the main room into all breakout rooms.
What problems is the product solving and how is that benefiting you?
Zoom is allowing authentic connection among my students. Because they can put a face with a name, they are more willing and comfortable to share their thoughts and discuss.
Easy to Use
What do you like best about the product?
Zoom meetings are easy to schedule and invite participants - individuals or groups - to.
What do you dislike about the product?
I have yet to see a negative about zoom. I use Google Meets and Microsoft Teams as well as zoom, and it says something that Zoom is my go-to when I'm the one scheduling the meeting.
What problems is the product solving and how is that benefiting you?
I am able to meet remotely with clients across the street or in another country without any special hoops to jump through. With a simple click of a few buttons we're meeting face-to-face and exchanging information much more efficiently.
Easy to use and reliable communication tool
What do you like best about the product?
Zoom is cost-effective and extremely simple to use. It requires little bandwidth so even when having to meet using a mobile device with poor cellular signal, it is a reliable method of communication.
What do you dislike about the product?
Zoom doesn't support Full HD / 1080p video for regular tiered plans. More apparent alerts that the Zoom desktop application needs to be updated would be helpful - sometimes if a user is using an outdated version it can cause issues without them being aware of the reason.
What problems is the product solving and how is that benefiting you?
A quick meeting scheduling tool. Able to conduct internal and external business easily from any location. Due to the popularity, it is likely other meeting participants have used Zoom and are familiar with it already.
How the Pandemic led to LOVE ZOOM
What do you like best about the product?
The most helpful aspect of ZOOM to me is the ability to add a password to my rooms. The best part of this is I can change them daily. I have not used other competitors. There is not need to.
What do you dislike about the product?
The fact that I cannot have different camera layouts for when I have guests come on is probably the only thing that I can think of that I dislike about zoom. More templates for video layouts would be awesome.
What problems is the product solving and how is that benefiting you?
During the pandemic I decided to dip my toe into the world of LIVE video podcasting. This would not have been possible without the features and functions of ZOOM.
Zoom for Livestream Yoga Classes
What do you like best about the product?
What I like best is that Zoom is easy to use, even my older and less tech-savvy students have no problems navigating the service.
What do you dislike about the product?
The video quality is a bit lacking. I wish that the quality was high enough to use the recordings for a video library.
What problems is the product solving and how is that benefiting you?
Zoom is part of solving problems around telecommuting and telehealth.
Best video meeting platform I use
What do you like best about the product?
Zoom is the easiest video meeting platform I use. It's great for interactive meetings and for any larger group meetings as well.
What do you dislike about the product?
Share screen use could be better. Sometimes personal emails show up when exiting another shared screen or switching windows.
What problems is the product solving and how is that benefiting you?
Interacting with clients difficult to see in person. Leading meetings with people in different parts of the country.
Easy and versatile
What do you like best about the product?
Zoom is well-known and user-friendly, especially for less tech-savvy users. The new features, such as, whiteboard are helpful to make meetings interactive. Super-quick recording features are helpful to share links after meetings for those unable to attend.
What do you dislike about the product?
Only suggestion would be to have the ability to mute audio when listening as a participant. This way, if you are on multiple calls or multi-tasking, I could pause the audio. I wonder (I haven't explored) if there are TTY/TDD options such as closed captioning for the hearing and/or visually impaired? Are there any future plans to add language translation? Thinking this may be too advanced right now, but perhaps an integration feature.
What problems is the product solving and how is that benefiting you?
Remote working. Also, I find adding the option to join virtually to meet the needs of my clients and the recordings are incredibly helpful to share for those unable to attend.
Zoom shines above all others
What do you like best about the product?
The platform is solid with very few technical issues. The sound and video quality are the best of all the platforms I've tried. In fact, I get frustrated when other clients force me to use other platforms.
What do you dislike about the product?
I don't really have any things I dislike about the performance. If I had to find something, it would be in the dashboard to manage the meetings that have been scheduled.
What problems is the product solving and how is that benefiting you?
Zoom provides an easy-to-use platform that most of the participants are very familiar with so which makes it easier on everyone, has fewer glitches, better connectivity, and a more enjoyable experience.
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