Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Dependable & User Friendly
What do you like best about the product?
It was easy to learn to use it a couple of years ago when so many things went remote. I like that the company alerts users to software updates and that any changes are highlighted so I know what's different. It's great for small group meetings and conversations. I appreciate that you don't have to be right up against the camera to be seen.
What do you dislike about the product?
When I use it for rehearsals and performances, the fact that lonely one person can be heard at a time is frustrating. Overlapping dialogue and cut-offs are very common scripted work and If it were possible to make it so that words and music from different speakers can be heard simultaneously, that would be so helpful.
What problems is the product solving and how is that benefiting you?
I'm able to have meetings with people on different continents and across time zones easily. It's helpful having the screen sharing and audio sharing options when teaching lessons and giving instructions.
Best videoconferencing tool
What do you like best about the product?
It's really simple to use, has a lot of integrations with other SAAS and a lot of functionalities (share screen, chat, waiting room, etc).
It's powerful software and easier to use compared to competition.
It's powerful software and easier to use compared to competition.
What do you dislike about the product?
When you use the function to control other people's computers, it's a little bit laggy.
The web version is not as fluid as the desktop one. There is a lot of updates.
The web version is not as fluid as the desktop one. There is a lot of updates.
What problems is the product solving and how is that benefiting you?
Zoom helps me to work from my office and to avoid a lot of commutes. This way I save more than 8 hours per week.
Zoom also lets me meet people around the world without paying for expensive phone plans.
Zoom also lets me meet people around the world without paying for expensive phone plans.
Good Video Conferencing Platform
What do you like best about the product?
I appreciate the breakout rooms, the ability to share files through chat (though that doesn't always work for everyone, and the ease of managing the actual meeting room.
What do you dislike about the product?
I don't love the limitations when sharing my screen or some of the limitations when using Zoom on the mobile app. I've been in meetings where people did not realize the annotation feature was live and someone started drawing on the presentation slides.
What problems is the product solving and how is that benefiting you?
I teach online and Zoom does make it easy for me to add variety to my lessons with polls, collaboration with the whiteboard feature, and breakout groups. I also find Zoom works well for my one-on-one coaching sessions and networking meetings.
This program is so easy to use and simple does not take a rocket scientist to figure it out
What do you like best about the product?
Being able to control all the people while the meeting is progressing and limiting their talking or taking control of the meeting and others not being able to participate
What do you dislike about the product?
Backgrounds useage as it is very difficult at times when using other programs the background that I normally use is missing and I have to go back and log in and change the background
What problems is the product solving and how is that benefiting you?
Connections with teams across US
Good video and audio quality.
What do you like best about the product?
The video and audio quality are good. I also like the way that you can see all the particiaptes. Screen sharing is one of the best features for displaying what you are talking about.
What do you dislike about the product?
It is hard to figure out how to change who is the host of the zoom meeting. I also wish there was a way to send chat messages back and forth with other people in the meeting.
What problems is the product solving and how is that benefiting you?
Zoom allows me to have work meetings anywhere. This is great because it is not always possible to be in the office. Muting and hiding your screen is nice since you can't do that during in-person meetings.
Incredibly reliable and easy to use!
What do you like best about the product?
Zoom's easy-to-use interface makes organizing every kind of meeting (small or big) very simple to do. My favourite software of this kind is Zoom! Always so reliable.
What do you dislike about the product?
One of the dislikes I have is that sometimes Zoom will update right when I open it without giving me a warning. I have been late to a couple of meetings this way, and think there should be an advanced system warning first.
What problems is the product solving and how is that benefiting you?
One of the biggest problems that Zoom has solved for me is providing reliable and easy-to-use service that I can do both on my laptop and on my cell phone, with equal ease.
Very intuitive, easy to use
What do you like best about the product?
We have weekly meetings with our sales team and the set-up and execution are simple. We have had no issues with connecting beforehand or staying on board during our meetings.
What do you dislike about the product?
For our purposes, Zoom really is the best technology for our meetings. We like to share things visually and of course see the others to make sure they're understanding, etc. There's nothing I don't like.
What problems is the product solving and how is that benefiting you?
I understand through news reports that some people have had "imposters" in their meetings, but we've had zero security issues. The weekly meetings and being able to meet without having to take the time to go to a specific location has helped tremendously with efficiency and our bottom line.
A great resource for churches and families
What do you like best about the product?
It is very easy to use. The sound quality is good and so is the picture.
What do you dislike about the product?
It takes some time to load the app and then figure out how to use it.
What problems is the product solving and how is that benefiting you?
Zoom really saved our church during the pandemic. We were able to find a way to connect with one another and still remain physically separate. We still use it today.
Connecting beyond the Pandemic
What do you like best about the product?
It has supported me during the pandemic to continue to do my job seamlessly when work from home was mandatory. However, even as the pandemic has eased, I still use zoom a ton.
What do you dislike about the product?
Zoom fatigue is a real thing. It is hard using zoom for certain types of meetings or if used too frequently. Having to attend full day webinars or conferences on zoom is hard.
What problems is the product solving and how is that benefiting you?
I love that I can work a hybrid model and work from home some days because zoom allows me to stay connected to anyone. We also have multiple sites all over the city that used to require travel but now zoom can step in as a solution.
Zoom is Reliable!
What do you like best about the product?
I like that I'm able to connect with people all over the world. I appreciate the breakout rooms, whiteboard and reaction features. I also love that people use the chat out of respect.
What do you dislike about the product?
Zoom works well for both conferences and webinars. I don't have any real dislikes except that its usage reminds me that we're still in a pandemic and that we need to be creative about connection.
What problems is the product solving and how is that benefiting you?
The convenience of being able to meet with my clients from all over and still drive business is the largest priority. Zoom offers simple solutions for the in-person divide we've been experiencing.
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