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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Education Management

Zoom Makes for Efficient Meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Recording, screen sharing, display, ability to move people around on the screen, ability to schedule Zooms, transcription service, ability to designate someone else to close a meeting after I have to leave.
What do you dislike about the product?
The waiting room. I don't like to be put into a waiting room until the host arrives. I do not set meetings with this function enabled. Some people might like the waiting rooms, but I don't.
What problems is the product solving and how is that benefiting you?
Meeting with clients around the world without travel. Zoom also provides videos and transcriptions for me to reference after a meeting, which I really like when I'm working on a report.


    Ken S.

Zoom has worked great for our business!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The best part of zoom is how painless it is to send invites to people who are less than technically savvy! It was a lifesaver during covid for our business, I don't think we would have made it without it.
What do you dislike about the product?
I understand it is for security, but some of the default security features require us to go through extra steps when configuring the lobby so people aren't encumbered when signing in.
What problems is the product solving and how is that benefiting you?
It allows our team to operate under restrictions/quarantines and also gave us an opportunity to work outside of our office while maintaining full communication with each other.


    Jason K.

Paid User for This Essential Business & Meeting Tool

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is functionally easy to use. It has a lot of options including some fun ones for your display. I use it every day and have for several years. I host a YouTube video show and podcast with Zoom and have guests from all over the planet. When the covid lockdown happened, I hosted a digital conference for the space industry on the platform. It worked very well. I find camera integrations a lot easier to use with Zoom than with other platforms like google meet or Teams. The green screen capability is all right: I have a gtx 1060 and while for many months the program had no problem discerning where the green screen was, recently it has been having a little trouble figuring out where the focal plane is. But after a few seconds it discovers the line and returns to showing my background properly. I just renewed this month and am happy with my purchase.
What do you dislike about the product?
You do have to be a paid user to have meetings over 45 minutes with more than two attendees. Sometimes though I'm in the meeting and waiting for another attendee, it'll tell them I'm in another meeting. If I end the meeting and restart it that fixes the problem. Overall a good experience, though.
What problems is the product solving and how is that benefiting you?
Business meetings, sales calls, collaborations. Especially internationally, I find Zoom to be the most stable meeting platform.


    Ashley F.

Good for day-to-day virtual meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom as a self-employed freelancer to run my business and meet with my clients daily. It is reliable and easy to schedule/update meetings virtually. Also, unlike GoTo I haven't had to download multiple versions or the app.
What do you dislike about the product?
I have been on a few Zoom meetings lately that crashed -- hoping this is something the update resolved.
What problems is the product solving and how is that benefiting you?
Zoom has been a helpful virtual meeting and webinar hosting tool for me.


    Alyssia S.

Best software out there

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is the most reliable application with the best features and integrations with other software. The compatibility with google calendar and other apps makes it the most efficient to use.
What do you dislike about the product?
As of now, no complaints. I think it's definitely something that can always improve. I would suggest more integrations with going live on social media platforms simultaneously.
What problems is the product solving and how is that benefiting you?
Video conferencing with clients. I like that it integrates well with google workspace. I also like the white board features for sharing notes and presenting information.


    Jasper M.

Great Video Software

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can meet with my clients, customers, co-workers, and family with ease. The software has great ease of use and incredible functionality.
What do you dislike about the product?
The software meets all of my needs so, no. =)
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of being able to virtually connect with any audience around the world with ease. I love their software. It's increased my sales tremendously.


    Marc L.

Great tool for remote work

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, quick, convenient and helps to make work more efficient with a team spread out across the us.
What do you dislike about the product?
Sometimes the desktop app will act a little weird and not show scheduled meetings. But usually a refresh takes care of that.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy for our team that is spread out across the country to meet easily on short notice or are regularly scheduled times.


    Jim S.

Great for Remote Meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It Saves me so much time with Presentation Appointments, I can get many more in each day because I am not wasting my time driving from Meeting to Meeting and being stuck on the road if one cancels or reschedules
What do you dislike about the product?
I miss the face to face, but nowadays people are working remote and not in the office anyway
What problems is the product solving and how is that benefiting you?
Saving Me Time and Allowing Me to be more productive Daily


    Laura T.

Excellent Product, Service and Support

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Integration with Outlook makes it very easy in our operation.
What do you dislike about the product?
If you are trying to drive and using your phone transferring the login and the code is a pain. Too time-consuming. If you know you are going to be on the road, maybe a pre-set up could be established so you click once and your in at the given time.
What problems is the product solving and how is that benefiting you?
During Covid, we could not have served as many patients without Zoom. Our volume then, has really affected our Volume now.


    Kelsey M.

I love zoom but occasionally zoom shuts off and then turns back on randomly in middle of a meeting.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy access on computers and phones. Being able to use video and audio. Easily muting self when need to sneeze or something. Love screen sharing and having others be able to screen share.
What do you dislike about the product?
shuts off randomly with no notice. I can't tell when I have bad wifi or if they have bad wifi. It would be cool to know if I shut off my video and if the audio would be better but I don't know if that does help. It's the shutting off and completely restarting of zoom that's frustrating.
What problems is the product solving and how is that benefiting you?
I can meet people around the world. I can talk with clients with the same link and don't have to change the link to talk to them. I can screen share important socuments.