Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
As always, an excellent service, but could be cheaper
What do you like best about the product?
Honestly? It just works when you need it to. I'm running client demos, investor pitches, and team standups back-to-back, and Zoom doesn't flake out on me. The screen sharing is solid - no lag or weird glitches that make you look unprofessional. Recording feature is clutch for reviewing sales calls later. Plus, everyone and their grandma knows how to join a call, which saves me 10 minutes of tech support every single meeting. The breakout rooms are actually useful when running workshops with different groups working simultaneously.
What do you dislike about the product?
The pricing is kind of aggressive for what you're getting - feels like they're milking the market leader position. Mobile app can be buggy as hell, I've had it crash mid-call more than once which is embarrassing when you're with clients. Battery drain on my MacBook is insane, like it's mining crypto in the background or something. The UI is cluttered with features most people never touch - could use some streamlining. Also, the 40-minute limit on free accounts is annoying when you're trying to get prospects to try it out.
What problems is the product solving and how is that benefiting you?
Main thing - eliminating all the friction around remote meetings. I'm closing deals without flying across the country, onboarding team members in different time zones, and running client presentations without worrying about technical issues. The ROI is solid - no more travel costs eating into margins. Recording calls means I can review objections and improve my pitch. Breakout rooms let me run multiple discovery sessions simultaneously during workshops. It's basically enabling my entire remote-first business model to actually work at scale.
Effortless and Interactive Business Calls
What do you like best about the product?
Makes taking calls business very easy and interactive
What do you dislike about the product?
Can be a bit clunky if your using it on the web
What problems is the product solving and how is that benefiting you?
Its making taking calls very easy
Convenient and User-Friendly, But Laggy Screen Sharing
What do you like best about the product?
I use Zoom Workplace for meetings and personal family gatherings. It saves my time and money, and it makes it easy to connect with people from my comfort. I find it convenient and versatile, and it's user-friendly. The initial setup was really easy and user-friendly, so even someone with basic knowledge can do it. It's good.
What do you dislike about the product?
I dislike that the feature of screen sharing lags a lot, there should be a stable bridge installed in servers.
What problems is the product solving and how is that benefiting you?
Zoom Workplace saves my time and money, making it easy to connect with people from my comfort.
Effortless Collaboration with Top-Notch Audio and Video
What do you like best about the product?
Zoom workspace is widely valued for its exceptional ease of use reliable high quality audio and video comprehensive all in one approach to collaboration.Reducing the need to switch between multiple apps.zz
What do you dislike about the product?
It has premium features and added specialised tools can make it expensive. Zoom workspace restricted by time limits.
What problems is the product solving and how is that benefiting you?
Zoom workplace benefits you by increasing productivity, reducing app switching fatigue, improving collaboration through AI assistance and providing flexible tools for managing both physical and virtual workspaces.
The Easiest Meeting Software to Use
What do you like best about the product?
Zoom is the easiest to use out of all of the meeting software.
What do you dislike about the product?
My AI note taking feature doesn't always work.
What problems is the product solving and how is that benefiting you?
It is easy to meet with colleagues and clients
Essential Tool for Successful Online Teaching
What do you like best about the product?
Zoom workplace allows me to successfully teach online.
What do you dislike about the product?
I haven't found anything I don't like about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
This allows me to teach online with easy and intuitive tools for me and my student.
AI-Powered Meeting Summaries and Seamless Collaboration
What do you like best about the product?
Its AI Companion is a major highlight, automatically generating meeting summaries and action items so you can stay fully engaged without worrying about note-taking. The platform bridges the gap between live meetings and deep work through integrated tools like Zoom Docs and Whiteboards, allowing for continuous collaboration before and after calls.
What do you dislike about the product?
Nothing as of now, all working well and good.
What problems is the product solving and how is that benefiting you?
it eliminates the need for manual note-taking through its AI Companion, which automatically creates meeting summaries and tracks action items. It also addresses the challenges of hybrid work by providing tools like workspace reservations and intelligent camera views that bridge the gap between remote and in-office participants. For you, this means significant time savings
Unified Collaboration Platform with Seamless Integration and Reliability
What do you like best about the product?
Zoom Workplace offers a unified platform for meetings, chat, and collaboration with AI-powered productivity tools. It’s reliable, secure, and integrates seamlessly with existing workflows.”
What do you dislike about the product?
oom Workplace can feel overwhelming with too many features for basic users, and its advanced options sometimes require extra training. Additionally, occasional performance issues occur in low-bandwidth environments.”
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication by unifying meetings, chat, and collaboration tools in one platform. This improves productivity, reduces app-switching, and enhances team connectivity.
Seamless Collaboration and Hybrid Work Made Effortless
What do you like best about the product?
By integrating tools like Zoom Docs and Whiteboards, it allows teams to brainstorm and co-edit in real-time without ever switching between different apps. It also optimizes hybrid work through features like workspace reservations and intelligent camera views that bridge the gap between remote and in-office participants.
What do you dislike about the product?
Nothing as of now, everything is going well and good.
What problems is the product solving and how is that benefiting you?
Its AI Companion eliminates the burden of manual note-taking by automatically generating meeting summaries, identifying action items, and even catching you up in real-time if you join a call late. It addresses the challenge of hybrid work by offering tools like workspace reservation and intelligent camera views that make remote and in-office participants feel equally present. The platform also bridges the gap between meetings, allowing you to move seamlessly from a live discussion to collaborative Zoom Docs or Whiteboards without switching tools.
Efficient Communication with Powerful Features
What do you like best about the product?
I use Zoom Workplace for meetings, working sessions, and interacting with the team. It solves the problem of switching applications for communication with its hybrid work model. I like how it makes it faster to send work-related information, doing it smoothly and efficiently, which saves time. The speed of the application stands out, especially how it enables multiple ways of communication through one software. My favorite feature is the AI companion that assists me. Setting it up was easy, with clear instructions, and the team found it very easy as well. We switched from Google Meet to Zoom Workplace because it has more features.
What do you dislike about the product?
Zoom Workplace sometimes crashes or automatically turns off. It might need more updates to get a proper run of code.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to avoid switching apps for communication, making work-related interactions smoother and faster. Its hybrid model and AI companion assist me efficiently.
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